Reception

Reviews of Petit Palace Cliper Gran Vía

3 out of 5
Petit Palace Cliper Gran Vía
Calle de Chinchilla, 6, Madrid, Madrid

Reviews

7.8

Good

Rating 10 - Excellent. 144 out of 424 reviews" "
Rating 8 - Good. 151 out of 424 reviews" "
Rating 6 - Okay. 79 out of 424 reviews" "
Rating 4 - Poor. 25 out of 424 reviews" "
Rating 2 - Terrible. 25 out of 424 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service
The hotel and room are clean, staff is so kind, and the location is awesome. It’s close to so many sights, shopping, restaurants, and action.
Stayed 2 nights in Apr 2024
Response from Alicia Sánchez, Experience Manager on 26 Apr 2024
Dear, Silvia,Thank you so much for having chosen our hotel, and for sharing your excellents comments and reviews. Your feedback is trully valuable.We are very happy to know that you have enjoyed our hotel, and breakfast buffet, as well as the location, near the main touristic places, restaurants, and shops. And, thank you for the nice words about the staff. We are happy to know that you have felt well cared for by them.It will be a pleasure to welcome you back on your next trip.Greetings,Alicia Sánchez, Experience Manager

10/10 Excellent

Roxana

Stayed 1 night in Feb 2024
Response from Experience Manager on 25 Mar 2024
Estimada Roxana,Muchísimas gracias por haberse hospedado con nosotros durante su visita, y por dedicar unos minutos a compartir sus excelentes valoraciones. Nos alegramos mucho de que se haya sentido a gusto en nuestro hotel, y que haya disfrutado de nuestra privilegiada ubicación, así como de nuestro delicioso desayuno. Esperamos tener la oportunidad de volver a darle la bienvenida pronto, y seguir sorprendiéndole con estancias memorables.Le envío un atento saludo.Alicia Sánchez

6/10 Okay

Orlando

Stayed 4 nights in Dec 2023
Response from Marta on 24 Jan 2024
Gracias Orlando ,por su comentario tan positivo sobre nuestro personal. Nos esforzamos cada día por complacer a nuestros clientes y mejorar en todo lo posible. Esperando verte pronto de nuevo recibe un cordial saludo. Marta Hoyos. Host

10/10 Excellent

Jesús

Liked: Amenities, property conditions & facilities
Excelente hotel . Rico desayuno!
Stayed 7 nights in Oct 2023
Response from Diego on 27 Oct 2023
Muchas gracias Jesus por el tiempo que nos dedicas y con el comentario tan positivo.Todo el equipo nos esforzamos para que su estancia sea lo mas satisfactoria.posible.Esperando verle de nuevo.Reciba un cordial saludo.

2/10 Terrible

matilde

Stayed 3 nights in Sep 2023
Response from Diego on 19 Oct 2023
Muchas Gracias Matilde por su tiempo y por su comentarioTodo el equipo del Petit place cliper trabajamos para su satisfacción y mejora de su estancia.Esperemos verla de nuevo pronto.Reciba un cordial saludo.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2023
Response from Noelia on 20 Jul 2023
Richard, thank you for choosing our hotel to stay in Madrid and for leaving your value about us. We are sorry to read that we didnt succed your expectations and that you felt our building old. We take into account in order to improve our services. Best regards. Noelia Experience Manager.

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They always the best of the best. That's why we always staying on the hotel franchises.
Stayed 3 nights in Jul 2023
Response from Diego on 10 Jul 2023
mr. Enrique Thanks a Lot for your wonderfool Words , we try to do the best for our clientes anytime.We hope to see you soon.Thanks again.

10/10 Excellent

David Antonio

Stayed 1 night in May 2023
Response from Diego on 7 May 2023
Gracias David por tener tiempo en comentar tu estancia con nosotros y dar la mas alta puntuación , espero que pronto darte la bienvenida de nuevo en el HOTEL.Saludos de Todo el equipo.Diego.Guest service.

10/10 Excellent

Adrianna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
One of the best locations staying in and near Gran Via
Stayed 28 nights in Feb 2023
Response from Diego on 6 Mar 2023
Gracias por elegirnos durante vuestra estancia en Madrid y por hacernos llegar tu valoración, nos ayuda a conocer de primera mano la opinión de nuestros huéspedes y de este modo podemos mejorar nuestros servicios cada día.Comprobar que tu estancia con nosotros haya sido positiva, para nosotros es un motivo de orgullo ya que cada día damos lo mejor de nosotros mismos, para tratar de ofreceros estancias inolvidables.DiegoGuest service.

10/10 Excellent

Rodrigo

Stayed 1 night in Feb 2023
Response from Diego on 7 Mar 2023
Estimado Carlos, Gracias por elegirnos durante vuestra estancia en Madrid y por hacernos llegar tu valoración, nos ayuda a conocer de primera mano la opinión de nuestros huéspedes y de este modo podemos mejorar nuestros servicios cada día. Comprobar que tu estancia con nosotros haya sido positiva, para nosotros es un motivo de orgullo ya que cada día damos lo mejor de nosotros mismos, para tratar de ofreceros estancias inolvidables. A todos nos encantaría volver a veros y nos esforzarnos especialmente en que la estancia sea perfecta. Un abrazo,

10/10 Excellent

Lilach

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jan 2023
Response from Diego on 31 Jan 2023
Lilach, thank you for choosing our hotel to stay in Madrid and for leaving your value about us. We are sorry to read that we didnt succed your expectations and that you felt our building old. We take into account in order to improve our services. Best regards Diego.Guest service.

10/10 Excellent

racheli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Diego on 31 Jan 2023
Dereck, thank you for choosing our hotel to stay in Madrid and for leaving your value about us. We are sorry to read that we didnt succed your expectations and that you felt our building old. We take into account in order to improve our services. Best regardsDiegoGuest service

4/10 Poor

Katie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Our stay
The hotel is in a very good location and all the staff we came across were helpful and friendly. The breakfast had a good range of items. The room was very very small and needs some updating. Every time we showered the bathroom flooded as the drain was not draining quick enough. It was very warm in Madrid and the air-con wasn’t very good. The hotel is not worth the amount we paid for 2 nights.
Stayed 2 nights in Sep 2022
Response from Patricia Alonso. Experience Manager on 4 Oct 2022
Katie, thank you for trusting in our hotel Petit Palace Cliper and for leaving your commentaries about us. We take into account to improve our services. Hoping to have the chance to see you soon.

10/10 Excellent

Augie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, friendly staff and location.
Stayed 5 nights in Jul 2022
Response from Petit Palace Clíper Team on 10 Aug 2022
Dear Augie, First of all, we would like to thank you for choosing us for your visit to Madrid and for dedicating a few minutes of your valuable time to share your great review, as our customers' feedbacks are very helpful for us. We are delighted to know that you have had such a pleasant stay with us, fulfilling your expectations and that our privileged location, as our cleaning service and staff were the most outstanding aspects of your stay. Feedbacks like yours encourage us to keep giving the best of ourselves everyday. We are looking forward to welcoming you again, remember that your home in Madrid is here with us. Best regards, Petit Palace Clíper Team

4/10 Poor

CARLOS, REGO PARK

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The A/C no working good! Can’t sleep well…
Stayed 5 nights in Jul 2022
Response from Patricia Alonso. Experience Manager. on 20 Aug 2022
Carlos, thank you for staying at our hotel and for leaving your opinion about us. We are very sorry to know that your experience was not so good and to know that the A/A didnt work correctly. We take into account to verify with our tecnicien. Sorry againand we hope to have the chance to see you soon. Best regards.

6/10 Okay

Dilip

Travelled with family
Liked: Staff & service
Disliked: Amenities
Looks old
Stayed 1 night in Jul 2022
Response from Patricia Alonso. Experience Manager on 19 Jul 2022
Dilip, thank you for choosing our hotel to stay in Madrid and for leaving your value about us. We are sorry to read that we didn´t succed your expectations and that you felt our building old. We take into account in order to improve our services. Best regards

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You can Likely Find a Nicer Room for the Price
Our first floor room had scuffed baseboards, crumbling areas on the walls, needed painting and a general refurbishment. Furniture was scratched and pillowcases had threadbare spots. Room was noisy with traffic and other guests. But room and hotel was clean and staff was pleasant and location was good.
Stayed 3 nights in Jun 2022

10/10 Excellent

Denisse

Stayed 4 nights in Apr 2022
Response from Lucía Lamas, Guest Service. on 9 Jun 2022
Dear Denisse, I am very happy to see that your stay lived up to your expectations. Comments like yours encourage us to continue working along the same lines. Every day we strive to provide the best service possible. Denisse, thank you for taking a few minutes to share your experience with us. For us the greatest satisfaction would be to see you again at Petit Palace Cliper. Best regards. Lucía Lamas, Guest Service. Hotel Petit Palace Cliper

10/10 Excellent

Denisse

Stayed 2 nights in Mar 2022
Response from Lucía Lamas, Guest Service. on 9 Jun 2022
Dear Denisse, Thank you very much for choosing Petit Palace Cliper for your stay in Madrid and for taking a few minutes to share your experience with us. I am very happy to know that your stay was perfect and lived up to your expectations. Our goal is to make our guests feel at home and we are proud to see that this was the case :) We would love to see you again at Petit Palace Cliper. Best regards from the whole team. Lucía Lamas, Guest Service. Hotel Petit Palace Cliper.

2/10 Terrible

shima, British Columbia

Disliked: Staff & service, amenities, property conditions & facilities
The comfort of the guests at this hotel doesn’t matter at all. The website says hotel has soundproofing walls which is absolutely a lie and you can’t rest in this hotel.
Stayed 3 nights in May 2022

10/10 Excellent

Santiago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in May 2022
Response from Equipo Petit Palace Clíper. on 10 Aug 2022
Dear Santiago, First of all, we would like to thank you for choosing us for your visit to Madrid and for dedicating a few minutes of your valuable time to share your great review, because our customers' feedbacks are very helpful for us. We are delighted to know that you have had such a pleasant stay with us, fulfilling your expectations and making you feel like you were at home. Feedbacks like yours encourage us to keep giving the best of ourselves every day. We are looking forward to welcoming you again soon. Best regards, Petit Palace Clíper Team

4/10 Poor

Isnardo

Travelled with partner
Disliked: Amenities, property conditions & facilities
The rooms are so small I am not able to even walk in them. No closet space and awkward distribution. The only positive would be the location.
Stayed 3 nights in May 2022
Response from Patricia Alonso. Experience Manager on 17 May 2022
Dear Isnardo, Thank you for choosing our hotel during your recent visit to our city. We are sorry to have fallen short of your expectations on this occasion and we apologise for that. We are sorry not to have had this news during your stay to have tried to solve them, remember that we are at your disposal 24 hours a day. We hope to have a second opportunity to surprise you and exceed your expectations. Best regards

8/10 Good

Burak

Stayed 7 nights in Apr 2022
Response from Silvia Rioja. Guest Service on 8 May 2022
Good morning Burak, Thank you very much for your review. We are very pleased that overall you had a pleasant stay in our hotel. Thank you again Burak, we look forward to welcoming you again in the future. Yours sincerely

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Lucía Lamas, Guest Service. on 29 Apr 2022
Dear Peter, Thank you very much for choosing Petit Palace Cliper for your stay in Madrid. I am glad to hear that you enjoyed the hotel and the services we offer. Every day we strive to provide the best service possible. For us the greatest gift would be to welcome you again at Petit Palace Cliper. We remain at your disposal for anything you need. Best regards from the whole team. Lucía Lamas, Guest Service. Hotel Petit Palace Cliper

10/10 Excellent

Elene

Stayed 1 night in Apr 2022
Response from Lucía Lamas, Guest Service. on 7 May 2022
Dear Elene, Thank you very much for choosing Petit Palace Palace Cliper for your stay in Madrid and for taking a few minutes to share your experience with us. I am glad to know that your experience was perfect and you enjoyed the hotel and the services we offer. Every day we strive to make our guests feel at home. We would love to welcome you again at Petit Palace Cliper. Best regards. Lucía Lamas, Guest Service. Hotel Petit Palace Cliper.

4/10 Poor

Armando Vargas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nos gusto la cercanía con gran vía pero en el primer piso no se puede dormir ya qué hay ruido toda la madrugada xq hay un lugar como de prostitutas en frente y pasan hombres hablando toda la noche e incluso vomitando
Stayed 5 nights in Feb 2022
Response from Lucía Lamas, Guest Service. on 4 Mar 2022
Estimado Armando, Gracias por elegir Petit Palace Cliper y por tomarse unos minutos en compartir su experiencia con nosotros, gracias a la opinión de nuestros huéspedes mejoramos nuestros servicios a diario. Lamento los inconvenientes que haya podido tener debido al ruido. Al encontrarnos en el centro de la ciudad hay mucho movimiento, especialmente los fines de semana. En cualquier caso, vamos a revisar la insonorización para poder solventar cualquier anomalía si la hubiera. Querido Armando, nos encantaría volver a recibirle de nuevo en Petit Palace Cliper y poder brindarle un experiencia 100% satisfactoria. Quedamos a su entera disposición para lo que necesite. Un saludo. Lucía Lamas, Guest Service. Hotel Petit Palace Cliper.

10/10 Excellent

Delitza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service, room.
Stayed 5 nights in Dec 2021
Response from Marta Hoyos/Host on 29 Dec 2021
Dear Delitza, Thank you for making us so happy with your words. Knowing that you remember us so well from home is the best news we could receive. We all hope you will let us be your guests again very soon. It would be great news for all of us. Kind regards,

8/10 Good

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful staff..!
Stayed 3 nights in Nov 2021
Response from Patricia Alonso. Experience Manager on 25 Nov 2021
Maria Luisa, thank you for leaving these words about our hotel and services at Petit Palace Cliper. We are happy to confirm that you enjoyed our location just in the city center and that the staff helped you in everything needed during your stay. We hope to see you soon. Best regards.

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Patricia Alonso. Experience Manager on 25 Nov 2021
Dear Gareth, thank you for staying at Petit Palace Cliper and for leaving your value about us. We are very happy to see that you enjoyed our hotel and services, hoping to have helped you in everything needed during your stay. We all send you our best wishes. Best regards.

8/10 Good

Ana

Stayed 2 nights in Nov 2021
Response from Patricia Alonso. Experience Manager on 25 Nov 2021
Muchas gracias, Ana, por completar la valoración acerca de tu estancia en nuestro hotel. Confiamos en haber cumplido con vuestras expectativas y que hayamos podido ayudaros en todo lo necesario durante la misma. Os mandamos un fuerte saludo y esperamos veros muy pronto. Un saludo

6/10 Okay

shani

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was very small for us, We asked for late checkout and they said no
Stayed 4 nights in Oct 2021
Response from Patricia Alonso. Experience Manager on 3 Nov 2021
Dear Shani, thank you for staying at Petit Palace Cliper and for sharing your experience with us. We are sorry if the size of the room didn´t fix your expectations and for the inconveniences caused by this. Regarding the late check out, we always try to offer it but if we are complete (as it was on your departure date) we cannot do it, because we need all the rooms for the arrivals. I keep under your disposal for anything needed and we hope to see you soon. Best regards

10/10 Excellent

Elvira

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2020
Response from Diego on 10 Nov 2023
Estimada ElviraGracias por sus comentario tan positivos el equipo de Petit Palace cliper trabajamos para la satisfacción de nuestros clientes.Esperando verle pronto.Un Cordial Saludo.

10/10 Excellent

Elvira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
Response from Trinidad Lopez on 29 Jan 2020
Estimada Elvira; gracias por dejarnos ser sus anfitriones en Madrid y por su amable valoracion. Esperamos que nos deje ser su casa muchas veces mas. Viajar enriquece el alma! Trinidad Lopez. Experience Manager Petit Palace Cliper

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Trinidad Lopez on 10 Dec 2019
Estimado huesped; gracias por dejarnos ser su cas y por su amable valoracion. Espero que nos dé la alegría de recibirle de nuevo muy pronto! Atentamente; Trinidad Lopez Experience Manager Petit Palace Cliper.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, staff, good breakfast . Good for tourists and business
Stayed 8 nights in Nov 2019
Response from Trinidad Lopez. on 6 Dec 2019
Dear guest; Thank you for letting us be your home and for sharing your personal feedback on internet. Thank you for highlighting the work of our team. It makes us very happy. It is a pleasure to know that you have enjoyed your stay and we hope you give us the joy of receiving you again in the future. Here you have friends! Trinidad Lopez. Experience Manager Petit Palace Cliper

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location! Great staff. The room was tiny, although we booked a big room. המלון נמצא במיקום מושלם למי שמחפשים קניות ובמרחק סביר מרוב האטרקציות. המלון מיושן אך המקלחת משופצת. הזמנו חדר גדול וקבלנו קטן מאוד אבל בזכות הצוות המקסים קבלנו פיצוי: עזיבה מאוחרת ללא תשלום. המחיר גבוה לתמורה.
Stayed 4 nights in Oct 2019
Response from Trinidad Lopez. on 4 Nov 2019
אורח יקר; תודה שנתת לנו להיות הבית שלך וששיתפת איתנו את המשוב שלך. אנו שמחים לדעת שהיינו חלק מחוויה טובה במדריד וכולנו מקווים שהיא תאפשר לנו לקבל אתכם שוב מאוד פרוטו ונוכל להמשיך ולהפתיע אתכם הרבה פעמים נוספות. נסיעה טובה לנפש! בכנות טרינידד לופז. (סליחה על התרגום)

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Man Pun Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Trinidad Lopez on 30 Jun 2019
Dear guest; thank you for such a nice review. We are more than proud to know we were part of a memorable experience and hope to be able to welcome you back very soon. Travelling makes you richer! Trinidad Lopez. Experience Manager. Petit Palace Cliper

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
מיקום מצויין של המלון קצת ישן ולא מתוחזק צוות נחמד מאוד
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Location and great service by the staff of the hotel
Stayed 1 night in Mar 2019
Response from Trinidad Lopez. on 30 Mar 2019
Dear guest; thank you for making us your home in Madrid and for making us so happy with your nice review about your stay. We do all hope to be able to welcome you back very soon. Warm regards. Trinidad Lopez. Experience Manager. Petit Palace Cliper.

10/10 Excellent

Augusto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excelent location, is a must for travelers going to Madrid
Stayed 5 nights in Mar 2019
Response from Trinidad Lopez. on 25 Mar 2019
Dear Augusto; thank you for your interest and for sharing your feedback with us. We are proud to know we were part of a nice experience and hope to be able to welcome you back very soon. Traveling makes you richer. Warm regards. Trinidad Lopez. Experience Manager. Petit Palace Cliper

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall
Stayed 4 nights in Feb 2019
Response from Trinidad Lopez. on 1 Mar 2019
Dear Carlos; thank you for choosing our hotel and for sharing with us your feedback. We are proud to know we were part of a nice experience and hope to be able to welcome you back very soon. Warm regards. Trinidad Lopez. Experience Manager. Petit Palace Cliper.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations exelent the service 5 star clean place 24 h resepcion services
Stayed 3 nights in Dec 2018
Response from Trinidad Lopez. on 26 Dec 2018
Dear guest; thank you for such a nice review. We are happy you enjoied our location and Reading your words about our staff job. Hope to be able to welcome you back very soon. Warm regards. Trinidad Lopez. Experience Manager. Petit Palace Cliper

8/10 Good

GILLIAN

Liked: Cleanliness, staff & service, room comfort
Great central location
The hotel is in the heart of Madrid and well located for shops, trains, Metro and many things are within walking distance. The hotel itself is a little tired and in need of some room renovation- the floors and walls are a little shabby and the bathroom is in need of an upgrade. The fancy shower seen on the website is not the one in the room. However, it had everything one would need; the shower is hot and strong and the desk staff were polite and accommodating. They spoke English and gave us a city map and recommendations for activities.
Stayed 3 nights in Dec 2018
Response from Trinidad Lopez. on 26 Dec 2018
Dear Gillian; thank you for choosing our hotel as your home in Madrid. Let me kindly inform you we are having a refurbishment at our romos on the next months and hope you are able to make a new Reservation in the future with us. Thank you for making us so happy highlighting our staff work. We are very glad for your nice words. Hope to be able to hear from you very soon. Warm regards. Trinidad Lopez. Experience Manager. Petit Palace Cliper.

8/10 Good

CAROLYN

Liked: Staff & service
Disliked: Property conditions & facilities
Very Good location and friendly staff. We booked a family room for 4 person, hardly any space to put our luggages. Construction work right next to our room on next door building at time of our stay was noisy. Room is old and dated. Most of our time spent outside so the hotel location made up for above downside. ☺️
Stayed 4 nights in Nov 2018
Response from Trinidad Lopez. on 19 Dec 2018
Dear Carolyn; thak you for your interest and for your review. Be sure your comments are very important for us and help us to improve. Thank you for highlighting our staff job. We are happy to know we were part of a nice experience. We hope to be able to welcome you back very soon. Warm regards. Trinidad Lopez. Experience Manager. Petit Palace Cliper.

8/10 Good

Verified traveller

Liked: Staff & service
Good location, but small room for 4 persons. Wifi connection was good enough.
Stayed 2 nights in Oct 2018
Response from Trinidad Lopez. on 5 Nov 2018
Dear guest; thank you for your interest and for your nice review. You feedback is very important for us. We all hope to be able to welcome you again very soon. Warm regards. Trinidad Lopez. Front desk manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, room a bit small but everything else was great.
Stayed 3 nights in Aug 2018
Response from Trinidad on 29 Aug 2018
Dear guest; thank you for choosing our hotel and for sharing your review about your stay. We are happy to know we were part of a nice experience and hope to be able to welcome you back very soon. Travelling makes friends! Warm regards. Trinidad Lopez. Front desk manager

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2018
Response from Trinidad Lopez. on 11 Jun 2018
Dear guest; thank you for your reservation adn for sharing your rates about your stay. We do hope to be able to welcome you back very soon. Warm regards. Trinidad Lopez. Front desk manager.

8/10 Good

sheron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Trinidad Lopez on 3 Jun 2018
Dear Sheron; ; Thank you for your interest and for your time. Thank you for sharing such kind rate about your experience with us. It makes us very happy and we hope to have the opportunity to welcome you again very soon. Sincerely; Trinidad Lopez. Reception manager.