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Reviews of Hostel Thirty One

1 out of 5
Hostel Thirty One
C. de Juan Bautista de Toledo 31, Madrid, Madrid

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 97 reviews" "
Rating 8 - Good. 20 out of 97 reviews" "
Rating 6 - Okay. 10 out of 97 reviews" "
Rating 4 - Poor. 7 out of 97 reviews" "
Rating 2 - Terrible. 19 out of 97 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Stayed 7 nights in Mar 2024

4/10 Poor

Ines

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuando llegué, la habitación que había reservado no estaba disponible, y no habían emitido ningún aviso para que pudiera buscar alternativas con un mínimo de antelación. Tuvieron que reubicarme en otro lugar, de condiciones similares, pero con más gente en la habitación (que no respetaron las normas de convivencia y no permitieron que el resto descansara)
Stayed 1 night in Apr 2024

6/10 Okay

Jeremiah

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Ronald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad hostel, crowded, dirty and noisy. The staff was very rude and even offensive to me during my stay! Be away from it!
Stayed 1 night in Feb 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at the hostel were kind but the facilities are really poor compared to hostels in other cities. There are not enough showers for the number of guests (just one on each floor for the women) and the water was never hot (lukewarm at best). I'm also really fed up with the inflatable mattresses hostels in Madrid use. They are incredibly uncomfortable on top of metal frame bunks and very noisy whenever someone moves an inch. The beds don't have their own private lamps and my top bunk was directly underneath a bright fluorescent ceiling light which made it even more difficult to sleep.
Stayed 2 nights in Jan 2024

10/10 Excellent

ASTRID

Stayed 6 nights in Dec 2023

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, amenities
This is not a tourist hostel! This hostel is used from people all over the world that lives in Spain with not house! Immigrants
Stayed 1 night in Oct 2023

6/10 Okay

Victor

Disliked: Amenities, property conditions & facilities
Not bad, but I would like for them to be more upfront about what you can or cannot do while you are staying there. For example you can store food in the fridge and also in a cabin they have in the kitchen with a lock, also they can store your lugagge in a room that appears to be the garage which its locked. None of these options are stated in the adds for the booking so you may be planning on carrying the minimum understanding that you can't store things anywere and have a less confortable trip because of this. Staff is nice, some of them more than others, for the price is not bad but I did not sleep well because the room was hot and dry, but really really dry. Maybe they need to add an humidifier or more ventilation because only after a couple minutes inside, my mouth felt dry as hell. If you are looking to book this place is because you need the cheapest option and this is the one I found was the cheapest but even if you have 10, 20 euros more to spent for the night I would try to look for something better. When I went to Barcelona I slept in a similar place, you know, multiple bunk beds in the same room and sleeping with strangers. But this time I paid only 3 more euro per night in similar dates with less anticipation and it was so much better.... I had my own locked drawer which opened with my room kay, everything was newer and nicer... where I want to go with this is that, this place is overpriced even if its the cheapest, I would go somewhere else.
Stayed 1 night in Sep 2023

10/10 Excellent

EDWIN SEVILLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Vermon

Stayed 14 nights in Sep 2023

4/10 Poor

Mehran

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Jul 2023

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great price and close to a metro. Shops nearby
Stayed 5 nights in May 2023

2/10 Terrible

Cabrini

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Soumyaranjan

Stayed 4 nights in May 2023

2/10 Terrible

Halie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst hostel I have ever stayed at. As a young female traveller I felt extremely unsafe. None of the rooms had locks to them so anyone could walk on in. There was no safe space to keep your belongings such as lockers. The hostel was very heavily male dominated and the staff did not speak a word of English. All of this made my stay very uncomfortable. As well there were no outlets close to my bed so I was unable to charge my phone at night. The bed itself was an inflatable mattress that was uncomfortable and loud every time I made a single movement. I would suggest staying away from this hostel at all costs.
Stayed 2 nights in Apr 2023

4/10 Poor

Maksim

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Collection of problems
No lockers. No blankets. No reservation (because they cant find my reservation). Bed smells not with flower. Air conditioner noisy work all night, it was wery cold without blankets, I think Im getting ill.
Stayed 1 night in Apr 2023

4/10 Poor

Louise

Disliked: Cleanliness, amenities
I didn't feel safe in the hostel, there is no key or card so all the rooms are openned to everyone and if we want to go out, we have to ring to re enter. The mattresses are air matresses. The people who are sleeping there are for the majority around 30-40 years old so it doesn't feel safe for young women.
Stayed 1 night in Apr 2023

4/10 Poor

Alex Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My exit was according to reserve at 11:30, staff came 10:00 am in the room to clean while sleep... ask me to go at 11:00... Ask nicely to stay at lobby, knew had to wait while reserve would reach 14:00pm, cleaning lady wasn't courteous and replied to come back, waited 14:30 pm to be aloud in room! I did not ask to go in the room!
Stayed 3 nights in Apr 2023

2/10 Terrible

Julio

Disliked: Cleanliness, property conditions & facilities
Not safe
Stayed 5 nights in Mar 2023

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Bueno
Stayed 21 nights in Apr 2024

8/10 Good

Jontab

Stayed 7 nights in May 2024

8/10 Good

Víctor Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volveré muchas gracias
Stayed 2 nights in May 2024

6/10 Okay

Mati

.
Stayed 3 nights in Apr 2024

10/10 Excellent

Juan Miguel

Liked: Staff & service, amenities, property conditions & facilities
Xxx
Stayed 3 nights in Apr 2024

6/10 Okay

AKRAM

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ambiente muy tranquilo, buena atención postreservation. El staff muy profesional y buen ambiente del mismo. Repito y aconsejo alojarse, mejor precio calidad de la ciudad....
Stayed 19 nights in Apr 2024

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es totalmente sucio. No hay ni un mínimo de intimidad en los baños. Cada quien entra a las habitaciones a la hora q quiera y hace el ruido que quiera. La cocina llena de aceite, sucia. Realmente deplorable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

2/10 Terrible

juan manuel

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Te roban
Stayed 2 nights in Apr 2024

10/10 Excellent

Santiago

Business traveller
Liked: Cleanliness, staff & service, amenities
En términos generales y opinión calidad precio es de las mejores... Solamente y como crítica constructiva, el termo de agua caliente, gotea y es pequeño, para la demanda diaria. Por lo demás todo es bastante correcto. El staff, muy profesional y cumple las normas muy ordenadamente.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Apr 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto, el personal del hotel, muy atento y amable. Muy profesional. Se preocupan. Del descanso colectivo. En términos generales precio calidad bastante buen. Recomiendo, si buscas un buen precio.
Stayed 1 night in Apr 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto
Stayed 1 night in Apr 2024

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Luis yerson

Stayed 2 nights in Apr 2024

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenos
Stayed 4 nights in Apr 2024

10/10 Excellent

Digna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal excelente: Alejandro, Juan, Karen el Ruski. Lo recomiendo si quieren ir a pasar un buen fin de semana por Madrid.
Stayed 1 night in Apr 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2024

10/10 Excellent

juan manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo. Excelente. Recomendable.
Stayed 12 nights in Mar 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 4 nights in Mar 2024

6/10 Okay

santiago daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Sería excelente el lugar si los baños tuvieran un termotanque más grande ya que reciben mucha gente y el agua caliente nunca alcanza y hay que esperar para ducharse, tiene una sola cocina con dos quemadores cuando hay más de 30 personas en el hospedaje y todas necesitan cocinar, tiene muy pocos utensilios de bazar.
Stayed 2 nights in Mar 2024

8/10 Good

Jessica

Stayed 2 nights in Mar 2024

8/10 Good

IBRAHIM

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 9 nights in Mar 2024

10/10 Excellent

Digna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024