Lounge

Reviews of H10 Tribeca

4 out of 5
H10 Tribeca
Pedro Teixeira 5, Madrid, Madrid

Reviews

9.2

Wonderful

Rating 10 - Excellent. 382 out of 637 reviews" "
Rating 8 - Good. 217 out of 637 reviews" "
Rating 6 - Okay. 28 out of 637 reviews" "
Rating 4 - Poor. 4 out of 637 reviews" "
Rating 2 - Terrible. 6 out of 637 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JONATHAN

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Bradley, Simpsonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately the hotel is undergoing a renovation and only 1 of 3 elevators were working. Our hallway was covered with dirty paper and tape. However the room was spacious, clean and quiet . Beds were comfortable and the bathroom was very nice . Breakfast was like every other hotel breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Alessandra

Stayed 3 nights in May 2024

10/10 Excellent

ana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good option
Stayed 2 nights in Jan 2024
Response from Commercial department on 19 Apr 2024
Dear ana,First of all, we would like to thank you for taking the time to rate us. For us, your excellent rating is a source of joy and pride as well as motivation to continue working in the same line.You know where you have your second home if you wish to return to Madrid.Kind regards,

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the residential neighborhood feel very safe easy to take the bus or subway nice environment. The room is very spacious.
Stayed 3 nights in Mar 2024
Response from Commercial department on 1 Apr 2024
Dear Teresa,The fact that you have taken the time to write this review is a great help but the fact that your rating and your words are so good makes us very happy and motivates us to continue giving our best every day. We will pass this message on to all our colleagues.We hope you come back soon to the capital and choose us again for your stay.Kind regards.

10/10 Excellent

Carlos Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice. They welcomed us with a complimentary glass of cava. The room was large and clean. The hotel doesn't have a real lobby; the lobby is part of a restaurant so be aware that you cannot eat there.
Stayed 2 nights in Mar 2024
Response from Commercial department on 1 Apr 2024
Dear Carlos Alejandro,First of all, we would like to thank you for taking the time to rate us. For us, your excellent rating is a source of joy and pride as well as motivation to continue working along the same lines.You know where you have your second home if you wish to return to Madrid.Kind regards.

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Mar 2024
Response from Commercial department on 18 Mar 2024
Dear Roland,First of all, we would like to thank you for taking the time to rate us. For us, your excellent rating is a source of joy and pride as well as motivation to continue working along the same lines.You know where you have your second home if you wish to return to Madrid.Kind regards,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Felt brand new. Super clean and modern.
Stayed 1 night in Mar 2024
Response from Commercial department on 11 Mar 2024
Dear Kevin,The fact that you have taken the time to write this review is a great help but the fact that your rating and your words are so good makes us very happy and motivates us to continue giving our best every day. We will pass this message on to all our colleagues.We hope you come back soon to the capital and choose us again for your stay.Best regards.

10/10 Excellent

Brayan Arath Cervantes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel stay
Stayed 5 nights in Mar 2024
Response from Commercial department on 11 Mar 2024
Dear Brayan Arath Cervantes,First of all, we would like to thank you for taking the time to rate us. For us, your excellent rating is a source of joy and pride as well as motivation to continue working along the same lines.You know where you have your second home if you wish to return to Madrid.Kind regards,

8/10 Good

Lana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area inside the walking area to my business location. It was very cold in the room.
Stayed 3 nights in Mar 2024
Response from Commercial department on 11 Mar 2024
Dear Lana,Thank you for your comment and rating; between all the departments, we always try to give the best service to our customers to make them feel at home. Thank you for taking the time to let us know your opinion. We look forward to welcoming you again in the future. Best regards,

10/10 Excellent

Natascha, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi boede her en nat da vi skulle se Real-Madrid vs Sevilla. Det ligger 8min gang fra stadion så det var helt perfekt. Hotellet er pænt og værelserne er store. Personalet meget venligt.
Stayed 1 night in Feb 2024
Response from Commercial department on 29 Feb 2024
Dear Natascha,First of all we would like to thank you so much for taking the time to write your review. We are delighted to read that you mention our staff, that you enjoyed our facilities and the location; many of our guests choose us because of the proximity to the Bernabeu and we love that!We hope to host you again in your next visit to Madrid.Warm regards.

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was in excellent condition and the bed was very comfortable. It is very conveniently located. I cannot fault this hotel and hope to be back when I next go to Madrid.
Stayed 1 night in Feb 2024
Response from Commercial department on 29 Feb 2024
Dear Sarah Louise,The fact that you have taken the time to write this review is a great help but the fact that your rating and your words are so good makes us very happy and motivates us to continue giving our best every day. We will pass this message on to all our colleagues.We hope you come back soon to the capital and choose us again for your stay.Best regards.

6/10 Okay

GARETH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible food
Hotel has a nice vibe and feel downstairs in reception and bar, rooms are a little dated but clean and comfortable. We ordered room service and it was awful… a cold tough burger with cold overcooked fries and a pad Thai which looked and tasted like packet noodles… cold packet noodles. I stay here frequently but would never order food again
Stayed 1 night in Feb 2024
Response from Commercial department on 29 Feb 2024
Dear GARETH,Thank you very much for sharing with us these comments about your recent experience at our hotel H10 Tribeca.We are glad to see that you enjoyed it, even if our restaurant service was not to your satisfaction. We will take good note and report your comments to the relevant departments.Best regards,

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free cava glass in the afternoons. All the staff were very attentive.
Stayed 2 nights in Feb 2024
Response from Commercial department on 14 Feb 2024
Dear Louise,We greatly appreciate you taking the time to give us the highest possible rating.It is a joy to know that everything has been perfect in your visit; this makes the whole team continue motivated to offer the best service to all our guests.You have your home in Madrid when you return. Kind regards.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jan 2024
Response from Commercial department on 7 Feb 2024
Dear Martin,We greatly appreciate you taking the time to give us the highest possible rating.It is a joy to know that everything has been perfect in your visit; this makes the whole team continue motivated to offer the best service to all our guests.You have your home in Madrid when you return. Kind regards.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Louise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Louise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julien

Liked: Property conditions & facilities
Short stay
The general conditions of my stay were excellent just tiny bit noisy with construction
Stayed 2 nights in Jan 2024
Response from Commercial department on 10 Jan 2024
Dear Julien,We would like to thank you for your excellent review; it is very important to all of us that guests give us their impressions of their stay.It is true that we are working on refurbishing some of the rooms but the noises you mention in your review are coming from outside the hotel.We hope to have you back to improve your expectations.Best regards.

10/10 Excellent

Vijay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property
Stayed 1 night in Dec 2023
Response from Commercial department on 21 Dec 2023
Dear Vijay,We greatly appreciate you taking the time to rate us with the highest possible score.It is a joy to know that everything has been perfect in your visit; this makes the whole team remain motivated to provide the best service to all our guests.You have your home in Madrid when you return. Kind regards.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Commercial department on 14 Dec 2023
Dear Stephen,First of all, we would like to thank you for taking the time to rate us. For us, your excellent rating is a source of joy and pride as well as motivation to continue working in the same line.You know where you have your second home if you wish to return to Madrid.Kind regards,

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Departamento comercial on 14 Dec 2023
Estimada Victoria,Agradecemos enormemente que haya empleado su tiempo en valorarnos con la máxima puntuación posible.Es una alegría conocer que todo ha sido perfecto en su visita; esto hace que todo el equipo siga motivado para ofrecer el mejor servicio a todos nuestros huéspedes.Tiene su casa en Madrid para cuando regrese. Un afectuoso saludo.

10/10 Excellent

Yanel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay here, however it was perfect. The room was very spacious and clean. The lobby was lovely and the staff was very welcoming. Would definitely stay here again!
Stayed 1 night in Oct 2023
Response from Commercial department on 24 Nov 2023
Dear Yanel,The fact that you have taken the time to write this review is a great help but the fact that your rating and your words are so good makes us very happy and motivates us to continue giving our best every day. We will pass this message on to all our colleagues.We hope you come back soon to the capital and choose us again for your stay.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very spacious and comfortable. Foyer is a nice place to relax. Staff are very friendly. Three overflowing garbage bins at the front door was a bit off putting though.
Stayed 1 night in Sep 2023
Response from Commercial department on 24 Nov 2023
Dear Michael,Thank you very much for your review of your stay at our hotel H10 Tribeca. It is a pleasure to know that you enjoyed your stay with us, that the spacious and comfortable room was to your liking, as well as the attention from all the staff. We will pass on your comments to the corresponding departments for our constant improvement process. We look forward to welcoming you again soon. Best regards.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very nice
Stayed 1 night in Aug 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable quiet room.
I usually stay closer to Sol, but that is very noisy. On the recommendation of a friend I tried H10 Tribeca. It was convenient to transportation, in quiet neighborhood, and has excellent air conditioning -- which was important when the outside temp was 40. The one thing I would have appreciated was a coffee maker or kettle in the room. But I understand that's not usual in Spanish hotels.
Stayed 3 nights in Aug 2023
Response from Commercial department on 27 Nov 2023
Daer Diana,First of all we would like to thank you for taking the time to write such a constructive review.We are very pleased that you have made such a detailed and kind evaluation about the facilities, the staff, the services offered and the location. This kind of comments highlight the effort and dedication of the whole team and make us feel very satisfied.We will be delighted to welcome you in future stays and we send you our warmest regards.

10/10 Excellent

Manuel Isaias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
H10 Tribeca is a nice hotel which happens to be very convenient for us, as we have family close by. The property is in good condition, and the staff is remarkably nice. A great experience overall...
Stayed 7 nights in Jun 2023
Response from Commercial department on 24 Nov 2023
Dear Manuel Isaias,Thank you very much for choosing our hotel for your stay in Madrid and thank you for sharing your comments with the rest of Expedia travellers. We are glad to know that you enjoyed your stay and that you value positively the attention of our staff. We hope to have the opportunity to welcome you in the near future. Best regards,

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great, the staff was able to do an early check in for us after a long flight. The room was clean. The hotel is located in a nice neighborhood close to a metro station and to the Santiago Bernabéu stadium.
Stayed 1 night in Jun 2023
Response from Commercial department on 27 Nov 2023
Dear Maria,We are very pleased with your exceptional comment; we really appreciate your taking the time to give us such a positive feedback!We will pass on your words to all our colleagues and we are sure they will serve as motivation to continue working along these lines.Kind regards,

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2023
Response from Commercial department on 24 Nov 2023
Dear Tanvir,Thank you for sharing your experience with us. We are glad to hear that you had a pleasant experience and look forward to welcoming you back at another time. Best regards.

10/10 Excellent

Joselin, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, safe neighborhood full of dining options
Stayed 1 night in May 2023
Response from Commercial department on 24 Nov 2023
Dear Joselin,The fact that you have taken the time to write this review is a great help but the fact that your rating and your words are so good makes us very happy and motivates us to continue giving our best every day. We will pass this message on to all our colleagues.We hope you come back soon to the capital and choose us again for your stay.

10/10 Excellent

Celina

Stayed 1 night in Apr 2023

10/10 Excellent

Jorge, Boynton Beach

Liked: Cleanliness, staff & service
Is always our hotel in Madrid for many years, located close to everything, the staff is great!!!
Stayed 1 night in Apr 2023
Response from Commercial department on 24 Nov 2023
Dear Jorge,The H10 Tribeca team would like to thank you very much for your loyalty and for giving us the highest possible rating. This always motivates us to continue in this line of work and to satisfy all our guests.We are looking forward to seeing you when you return to Madrid.Best regards,

10/10 Excellent

Nuno

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2023
Response from Departamento comercial on 24 Nov 2023
Estimado Nuno,En primer lugar, queremos darle las gracias por haber dedicado su tiempo a valorarnos. Para nosotros, su excelente valoración es un motivo de alegría y orgullo así como de motivación para seguir trabajando en la misma línea.Ya sabe dónde tiene su segunda casa si desea volver a Madrid.Un afectuoso saludo,

2/10 Terrible

Alina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A true "what I ordered vs what I got moment". The room in reality looks completely different, totally outdated, with different furniture, with tons of wear and tear. The customer service wasn't great either. They were trying to convince me that it is the same room but looks different only because of professional photography. Would not recommend.
Stayed 2 nights in Feb 2023

8/10 Good

Yannick

Stayed 1 night in Feb 2023

8/10 Good

Ian, Chicago

Liked: Staff & service, amenities, property conditions & facilities
Room was nice and clean. Bathroom and bedroom were a good size. Location was close to Real Madrid stadium. Bed was clean and comfortable. Breakfast was excellent. Shower was very good. I would have liked some slippers and tea making facilities. Staff were very helpful and allowed me to check in very early as my flight landed at 7am. Overall very good hotel highly recommended.

8/10 Good

Yingying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the location is not super super for travelers, but still very convenient for public transportation. Would go back next time!

10/10 Excellent

Joanna

Stayed 2 nights in Oct 2022

10/10 Excellent

Jorge, Boynton Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, great ubicación and friendly staff
Stayed 1 night in Sep 2022
Response from Commercial Department on 3 Oct 2022
Dear Jorge. Thank you very much for your excellent assestment and sharing your comments with us. We hope you had a pleasant experience and you enjoyed all hotel details. This is your home when you miss to come back. Best regards

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Commercial Department on 7 Sept 2022
Dear Christopher, First of all, thank you very much for sharing your comments about your recent stay with us. It is a pleasure to know that after some renovations in our services and facilities, our clients are satisfied with them, and feel as if they were at home. Thank you very much for your confidence in H10 Hotels. We hope you select our hotel for your next visit to Madrid. Best regards,

6/10 Okay

H

Stayed 1 night in Jul 2022
Response from Departamento Comercial on 27 Jul 2022
Estimado H, estamos agradecidos de leer su comentario, esperamos volver a verle pronto. Un cordial saludo.

8/10 Good

Shikha doogar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was comfortable but a bit old and run down.
Stayed 2 nights in Jul 2022
Response from Commercial Department on 27 Jul 2022
Dear Laura, First of all, thank you very much for sharing your comments about your recent stay with us. It is a pleasure to know that our clients are satisfied with IT, and feel as if they were at home. Thank you very much for taking your time and for your confidence in H10 Hotels. We hope you choose our hotel for your next visit to Madrid. Best regards,

8/10 Good

H

Stayed 1 night in Jul 2022
Response from Departamento Comercial on 18 Jul 2022
Estimado H. Gracias por compartir su experiencia. Nos alegra que todo estuviese de su agrado durante la estancia. Esperamos volver a verle. Un saludo.

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable room, fully equipped! Great location and overall great site.
Stayed 5 nights in Jun 2022
Response from Commercial Department on 6 Jul 2022
Dear Ricardo. Thank you for your comment and rate. We are happy to know that you have a good experience in our hotel, and enjoy all our services. We are waiting for your next stay. Regards.

10/10 Excellent

Eric German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para Madrid.
Cómo lo he mencionado anteriormente es un hotel muy agradable, en un excelente sector de Madrid. Muchos restaurantes, tiendas, plazas, etc. Fácil acceso a todas partes. Muy recomendable para estar en Madrid
Stayed 1 night in May 2022
Response from Departamento Comercial. on 14 Jun 2022
Estimado Eric German, Gracias por su comentario y valoración; entre todos los departamentos, intentamos siempre dar el mejor servicio a nuestros clientes para que se sientan como en casa. Le agradecemos el tiempo que usted ha tomado para hacernos llegar su opinión. Esperamos acogerle de nuevo en futuro. Reciba un cordial saludo,

10/10 Excellent

Pablo

Stayed 1 night in May 2022
Response from Departamento Comercial on 1 Jun 2022
Estimado cliente, Muchas gracias por compartir con nosotros estos comentarios acerca de su reciente experiencia nuestro hotel H10 Tribeca. Son muy animadoras en general para seguir trabajando con el objetivo de alcanzar la satisfacción del cliente. Nos alegra que nuestros clientes reflejen sus gratas experiencias que tienen a bien compartir en nuestras instalaciones. Por este motivo, esperamos contar de nuevo con ustedes en su próxima visita a la ciudad. Reciba un cordial saludo,

10/10 Excellent

Eric German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel!! Good moments
A very good hotel. Nice staff, confortable rooms and safety and excellent neighborhood. Breakfast extraordinary
Stayed 2 nights in May 2022
Response from Commercial Department on 14 Jun 2022
Dear guest, First of all, thank you very much for sharing your comments about your recent stay with us. It is a pleasure to know that after some renovations in our services and facilities, our clients are satisfied with them, and feel as if they were at home. Thank you very much for your confidence in H10 Hotels. We hope you select our hotel for your next visit to Madrid. Best regards,

8/10 Good

Eric German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good not safe hotel
The hotel Isaí very good. The problem, the security, no guards, when we arrived a man go inside the Reception and took (stolen) one of my bags with my laptop and other things. When I asked for the images of the cameras started a long procedure of burocracia, police, judge, etc. to have the opportunity to know what happened with MY things. Please travelers, take care with your things when arrive to H10 Tribeca Hotel
Stayed 2 nights in May 2022

2/10 Terrible

Nuno

Stayed 4 nights in May 2022