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AYZ Juan de Mena - Auto check-in property

2.0 star property
Adults-only guesthouse in Madrid

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Photo gallery for AYZ Juan de Mena - Auto check-in property

Deluxe Double Room, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets
Exterior detail
Front of property
Lobby
Hallway

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Superior Double Room, Private Bathroom

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hairdryer
Mobile key entry
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hairdryer
Mobile key entry
Desk
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Quadruple Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hairdryer
Mobile key entry
Desk
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Private Bathroom

Deluxe Double Room, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room, Private Bathroom

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hairdryer
Mobile key entry
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Single Beds, Private Bathroom

Superior Double Room, 2 Single Beds, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Superior Double Room, 2 Single Beds, Private Bathroom

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hairdryer
Mobile key entry
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Portable fan
Separate bedroom
Hairdryer
Mobile key entry
Desk
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Calle Alfonso XI 11, Madrid, 28014

What's nearby

  • Prado Museum - 5 min walk - 0.4 km
  • Gran Via - 8 min walk - 0.7 km
  • Puerta del Sol - 13 min walk - 1.1 km
  • El Retiro Park - 18 min walk - 1.5 km
  • Plaza Mayor - 4 min drive - 2.5 km

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Aarde - ‬4 min walk
  • ‪James Joyce Irish Pub - ‬5 min walk
  • ‪Ritz Garden - ‬6 min walk
  • ‪Faborit - ‬6 min walk
  • ‪Rodilla - ‬5 min walk

About this property

AYZ Juan de Mena - Auto check-in property

Guest house near Prado Museum
Located close to El Retiro Park and Gran Via, AYZ Juan de Mena - Auto check-in property has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out and smoke-free property
Room features
All guest rooms at AYZ Juan de Mena - Auto check-in property have comforts, such as air conditioning, in addition to
Extra amenities include:
  • Showers, hairdryers and soap
  • Heating, housekeeping and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property

Property is also known as

A&Z Juan Mena Adults Madrid
A&Z Juan Mena Adults
A Z Juan de Mena Only Adults
A&Z Juan Mena Adults Hostel Madrid
A&Z Juan Mena Adults Hostel
A Z Juan de Mena Only Adults
A Z Juan de Mena Adults Only
Ayz Juan De Mena Auto Check In
A Z Juan de Mena Auto check in property
AYZ Juan de Mena Auto check in property
AYZ Juan de Mena - Auto check-in property Madrid
AYZ Juan de Mena - Auto check-in property Guesthouse
AYZ Juan de Mena - Auto check-in property Guesthouse Madrid

Frequently asked questions

Is AYZ Juan de Mena - Auto check-in property pet-friendly?

No, pets are not allowed at this property.

How much is parking at AYZ Juan de Mena - Auto check-in property?

This guest house doesn't offer parking.

What time is check-in at AYZ Juan de Mena - Auto check-in property?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at AYZ Juan de Mena - Auto check-in property?

Checkout is at noon. Late checkout is available for EUR 15 (subject to availability).

Where is AYZ Juan de Mena - Auto check-in property located?

Located in Jerónimos, this guesthouse is within a 10-minute walk of Prado Museum and Gran Via. Puerta del Sol and El Retiro Park are also within 1 mi (2 km). Banco de Espana Station is 6 minutes by foot and Retiro Station is 8 minutes.

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AYZ Juan de Mena - Auto check-in property Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 60 out of 168 reviews
Rating 8 - Good. 47 out of 168 reviews
Rating 6 - Okay. 25 out of 168 reviews
Rating 4 - Poor. 12 out of 168 reviews
Rating 2 - Terrible. 24 out of 168 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

It was very private and conveniently located
Stayed 3 nights in Nov 2024

8/10

Nice location and comfortable room. The quadruple room is very spacious and convenient.
Stayed 2 nights in Feb 2024

6/10

The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
Stayed 1 night in Jun 2025

10/10

Everything was good
Stayed 1 night in Apr 2024

10/10

Total automatized easy check in and out. Close to transportation, historic and tourist places.
Stayed 2 nights in Oct 2023

8/10

Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Stayed 1 night in May 2024

6/10

the room was clean and tidy. the mattress was a bit old and not in the best condition, but it was enough to sleep! the room doesn't have blankets and it could be a problem if you are very cold! overall it is a good value for money because of its location - 20-25 minutes walk to the main places in Madrid
Stayed 3 nights in Sep 2024

6/10

The price was good and location. Room wasn’t bad except the fact the water would clog up in the bathroom was a horrible experience. There was water alllll over the floor. Had to use the towels to dry. I ended up not showering rest of my visit also my friend who came with me would have to minimize her shower time to like 2-3 mins and still would have water seeping out of the shower. Also they are very strict with guests. It was just me and my friend but then wanted to add another friend to a two bedroom room and said that wasn’t allowed. Besides that everything was good. It was very cold though as well no heater
Stayed 2 nights in Jan 2025

8/10

Guay
Stayed 1 night in Jun 2023

6/10

The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
Stayed 3 nights in Jun 2023

2/10

The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!
Stayed 2 nights in Oct 2023

4/10

The booking process is unclear, takes a lot of effort before you know that you can really enter the room, and the place doesnt even have a glass to use the water dispenser. All processes are tech based, but the tech is not a seamless experience. Also, you live in a basement.
Stayed 1 night in Mar 2024

2/10

I don’t like the way the work
Stayed 1 night in Jun 2023

2/10

I was locked out of the building for two hours with two other customers with no way to get in. We called and were ignored
Stayed 1 night in Mar 2023

2/10

I'm giving poor rate because I never find the hotel. I arrived around 12:30 am to the address indicated in the website I was surprised , no sign nothing that indicated the existence of this hotel. I asked to different police officers and none of them had idea about this hotel. I called a phone number on the website and they never responded. I have to walk with my wife around puerta del Sol to see where we could spend the night. Fortunately we found a hostal. I complained with Expedia and they processed a refund.
Stayed 4 nights in Apr 2023

2/10

- Check-in process: very cumbersome. Not explained well. Slow. Confusing. I am very tech savvy, pro-self service; this is as bad as it can get. - Cleanliness: very dirty. Bed sheet were not changed from previous guest. Hair all over the bathroom, sheets, floor, towel. Towels also smelly. - Pictures on Hotels.com vs. reality: totally different. Dark room, poorly maintained. Much smaller than represented on pictures.
Stayed 1 night in Aug 2023

4/10

This is the only negative review I've given in my life. Nobody should be allowed to stay here. There was so much mold that it was literally hard to breathe. To go to the bathroom you had to hold your breath because you could not breathe that in. We were honestly afraid for our health. We asked to cancel immediately or for a refund and were not granted either so we had to sleep there. I'm only writing this review so that whoever reads this does not have to go through this experience, truly awful. Hotels.com was very helpful and tried to get us a refund but the property won't even answer. They should remove it from the platform.
Stayed 1 night in Jan 2024

6/10

Tiene demasiado olor a cigarro y faltan cobijas para el frío
Stayed 2 nights in May 2025

10/10

Todo muy bien
Stayed 1 night in May 2025

8/10

Mandar las fotos más certeras. Confunden a los huéspedes aunque está bien
Stayed 3 nights in Apr 2025

10/10

Solo es complicado al principio entender cómo entrar
Stayed 2 nights in Apr 2025

10/10

Ubicación inmejorable
Stayed 1 night in Apr 2025

6/10

Me parece magnífica ubicación!
Stayed 6 nights in Mar 2025

10/10

Me mandaron fotos de la limpieza antes de que yo llegara como para demostrar que estaba super limpio, pero al llegar las almohadas si tenian una que otra manchita pero no le tome importancia y agarre otra almohada y ya
Stayed 1 night in Mar 2025

10/10

Pequeño pero acogedor, la cama super comoda. Area muy tranquila y silenciosa. El auto check in muy sencillo y rapido, el metodo para abrir las puertas muy bueno sin necesidad de cargar con una llave o tarjeta.
Stayed 1 night in Mar 2025