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"Best Hotel. Staff and duty Manager very helpful. We as a family of 3 members were treated like Royalty/ were given free upgraded room/ Originally booked and paid from 19th to 24th April 2025 due to change in umrah rules in Mecca we had to check out on 22nd April earlier So we could perform our umrah in Mecca as new legislation would not allow forus to be in mecca after the 28th April and we were approved by duty manager Mohammed for the 2 day's refund. The hotel management will go above customer Expectations to facilitate what they could. Will always Stay at this Fabulous Hotel. Seven Stars from us. "

"Excellent place to stay with family during our umrah."

"We were checked in and out smoothly. It was in a smoking room against my request, but there wasn’t any smell. The view was beautiful and clear. The staff were very friendly and helpful but the housekeeping were constantly asking to rate them."

"Property location was good with loads of restaurants nearby."

"Good clean property "

"Really good stay, amazing views of waking up to the prophet’s mosque."

"Its look like outsider can easy enter every lift To all the floor..Its sould be control only guess staying that can use the lift to guess rooms"

"The room was nice and the service as well. It is a bit 90s but we loved that. the only annoying thing was a chaotic road you need to cross to get to the haram "

"Weather was so good in Madinah and best for this Umrah visit for me and my wife. I so happy with Mr. Hatim and Ms. Mawadh has help us so much and made our stay very pleasant, they were most helpful persons in hotel and always smiling to encourage to ask for help. I also in breakfast Mr. Barkat and Mr. Irfan help us a lot during breakfast every day and really take care of me and my wife."