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"Some of the staff members were not very guest focused"

"Comfy bed"

"Found it to be very impersonal and business-friendly, but less interesting for a family. Location is ok, on a busy street close to the metro and walking distance to attractions (about 2 km). Our room was verrrrrry quiet. The restaurant was too expensive for us - I could not justify taking our family there at the prices on offer. If we did not have teenagers with us I would have preferred a B&b for the friendliness and social interactions so easily available. The neighbourhood around the hotel is mostly EU and EU-style business buildings."

"Breakfast was really nice. I enjoyed it. "

"Comfortable stay. Great breakfast"

"We had a wonderful stay an the NH Brussels Airport. The hotel is conveniently located right across from the train station. Upon arrival, they had a complimentary water and snack station at check in, they also provided baked goods early in the morning for check out. We stayed in a family room, it was extremely clean and had toiletries available. We arranged an airport shuttle upon check in and check out was very smooth. I'd recommend staying here if you're looking for a place near the airport or public transportation outside the city."

"Excellent hotel which we use couple of times a year"