2/10 Terrible
Cory
Travelled with family, Business traveller
13 May 2024
Liked: Amenities
Disliked: Cleanliness
I was there for 8 days. I checked in on a Friday and was going to stay through the following thursday. I ended up checking out Sunday to go back home for one night and then I returned the next day. They did not officially check me out of the room nor did they clean the room when I returned to the same room the bed was still in made the only thing they did was put in new towels. The entire course of the state they never serviced the room other than empty the trash. Eight days with the same linen is unacceptable. The elevator made loud popping sounds every time you got in it. When I trade there for that one day the person working had no clue how to do the check out and process the refund for the days that I wasn't going to be there just in case I didn't return so she basically wrote a note on a piece of paper for me to bring back with me when I can. When I did return and finally did check out the end of this day getting that credit applied was a nightmare. Again the person working had no idea what to do and she literally had to wait 15 minutes for the manager to arrive to take care of it. This hotel is very poorly run.
Cory
Stayed 4 nights in May 2024