Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Bathtub (with Sofabed) | Minibar, in-room safe, desk, blackout curtains
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Reviews of Best Western Crequi Lyon Part Dieu

4 out of 5
Best Western Crequi Lyon Part Dieu
37 Rue De Bonnel, Lyon, Rhone

Reviews

7.6

Good

Rating 10 - Excellent. 153 out of 749 reviews" "
Rating 8 - Good. 353 out of 749 reviews" "
Rating 6 - Okay. 171 out of 749 reviews" "
Rating 4 - Poor. 58 out of 749 reviews" "
Rating 2 - Terrible. 14 out of 749 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 6 nights in Sep 2023
Response from Pierre-Louis on 11 Oct 2023
Goof afternoon,We would like to thank you for your kind comment. We are delighted to see that you enjoyed your stay.Looking forward to seeing you againBest regards,

10/10 Excellent

Walter, Seminole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast, great bed.
Stayed 5 nights in Sep 2023
Response from Pierre-Louis on 1 Oct 2023
Good morning,We would like to thank you for you nice comment. We look forwards to welcome you again. Best regards

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel all-round!
From the check-in desk staff, right through to the housekeeping staff, all were very friendly and helpful. The room was very clean and modern and because we were so central, we were able to get around on foot. Overall, we enjoyed our stay at the hotel while exploring Lyon.
Stayed 2 nights in Aug 2023
Response from Pierre-Louis on 2 Sept 2023
Dear Madam,We thank you for this very nice appreciation and share your compliments with our teams.Looking forward to seeing you again

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel.
I had a lovely garden room, which was spacious and super comfortable. The staff were so lovely.
Stayed 2 nights in Aug 2023
Response from Pierre-Louis on 2 Sept 2023
Dear Madam, Dear Sir, We are very happy that you enjoyed your stay with us.Your satisfaction remains our greatest reward.Looking forward to seeing you again with us,

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean and quiet
Stayed 1 night in Jun 2023
Response from Lydia on 21 Jun 2023
Hello Eric,Thank you for your positive feedback. It is a great pleasure to give the best service to our clients.Regards,Lydia Front desk assistant manager

10/10 Excellent

HAWKEE, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience with the hotel. the staff at the front desk are super nice. The room was very clean, it comes with a fancy tower warmer system, looks brand new. The only downside is that it is not located in the busy tourist area, but it was very safe to walk at night. in fact, because it is still within the walking distance, we got the chance to cross the bridge every night to enjoy the beautiful river scenic view.!! Will definitely recommend it to others.

2/10 Terrible

René Michael

Stayed 2 nights in Oct 2022

10/10 Excellent

Kieren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2022

8/10 Good

Hallie H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Simple. Good location for us. Excellent front desk late at night and at day. Wonderful treatment.
Stayed 1 night in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant welcome, comfortable clean room albeit a bit small. Bed and pillows were just right. Breakfast was plentiful and tasty. Overall excellent and would come back!
Stayed 1 night in Apr 2022

8/10 Good

Daniel

Stayed 3 nights in Apr 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in Lyon.
We stayed in a family suite, and it was great. The beds were very comfortable, nice sheets and pillows. It's the best we've slept in a hotel in a LONG time. The room was very nice and spacious. The location was also fantastic, just a short walk to the riverfront. Check in and out were a breeze. The only, very slight, criticism I can think of is that the WiFi would frequently kick a device off.
Stayed 2 nights in Dec 2021

6/10 Okay

Istvan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Despite arriving at 5 pm, our room was not ready. It was 6pm when we got into our room.
Stayed 3 nights in Oct 2021

8/10 Good

Eugenia, Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, between railway station and old city center.
Stayed 1 night in Oct 2020
Response from Nathalie SAULNIER | Directrice on 28 Oct 2020
Dear Eugenia, Thank you very mych for your review ! I hope that we will have the pleasure to welcome you again very soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice room food and facilities and amenities
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
I like to shower and bathtub. The breakfast was fine. The location was good for seeing the city.
Stayed 4 nights in Dec 2019

8/10 Good

Jingya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
This hotel located near center of Lyon and it's walkable. And the room is quiet cozy and comfortable.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Near to the city. Everything you need. Very nice breakfast😊
Stayed 2 nights in Nov 2019

8/10 Good

Binh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Binh

Liked: Staff & service, property conditions & facilities, room comfort
We have requested a maid service. No one came to clean the room and to replace the dirty towels
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, conveniently placed in Lyon
We were here overnight when meeting some friends in Lyon. The room was small, but reasonably well equipped. We had enough space that we weren't running into each other. The hotel was nicer inside than it looked like from the outside, I think. I picked it in part because it was part way to the river, and indeed it's an easy walk (less than 10 minutes) to the riverfront where there are some very nice parks. The staff was friendly and helpful when ever we interacted. The WiFi worked well. No major complaints.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quite handly to everywhere. Nice and profesional staff.
Stayed 2 nights in Oct 2019

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely find
Modern, clean hotel. 10 to 15 minutes walk to the old town. Friendly, helpful staff.
Stayed 3 nights in Oct 2019

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Business traveller
They cancel my reservation and I hav to pay they rate over there and they gav me the r
Stayed 4 nights in Sep 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in great position.
Great location near the station and Les Halles Paul Bocuse. A slight nuisance in having to log into the internet every time you opened your phone or ceased using it.
Stayed 1 night in Sep 2019

10/10 Excellent

Jong Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel front of staff very friendly speak perfect in English and help with directions. Couldn’t thank them enough.
Stayed 7 nights in Aug 2019

10/10 Excellent

Yong, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that allows you to walk everywhere if you wanted to. There’s also a convenience store right next door. Staff is very friendly and they serve a good breakfast.
Stayed 5 nights in Aug 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed ourselves. We could walk to restaurants and the City .staff very helpful..
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is very good, walking distance to train (14 minutes), tram (1 min) & Metro (4 miles mutes). But the Euros and A/C are of a different standard than USA so if it is summertime ask for a fan as it makes all the difference. Staff is nice & helpful.
Stayed 3 nights in Jun 2019

6/10 Okay

JD, California

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front office staff very friendly and accomodating.
Stayed 3 nights in Jun 2019

6/10 Okay

Gökhan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
airconditioning troubles
One of the warmest days of the year and a/c could not keep up. Otherwise fine.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel but a bit of a trek from the station
Stayed 1 night in Jun 2019

8/10 Good

DEVARASETTY VENKATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

JimmyCupcakes, Kennebunk Beach Maine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were extremely helpful & professional. The location is a short walk to the train station unless you have heavy bags. The full service food market on corner was convenient. I would stay here again. Note however that the queen size room was not spacious. You might consider upgrading to larger room if you plan to stay longer than a few days
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean rooms. Very friendly staff. Good location as it is between the main train station and city center.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2019

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
20sqm / 215sq ft room? False. See picture of room
Being a business traveler, I work out of my hotel room about 8 hours a day. This is why I always look for a hotel with the largest room possible for my stay. While this hotel is very nice and was recently renovated, the superior room size in my case was 100% false. 85A I specifically chose this hotel & paid extra for a superior room, as it was advertised as 20sq meters/215sq feet. When I was provided the key to the room, I opened the door and was surprised to see the room was about 15sq meters. I approached the man that checked me in and showed him the hotels.com description of the room that showed the room size. He told me had no idea what square meters or square feet were. (Which is rather surprising for someone that works at a hotel... who has the job of checking people in for a room..) Regardless, I specified that I wanted the size of the room that I paid for and as advertised. He notified me that I had the largest size room. That there was not any bigger rooms and then walked away and dismissed me. I asked to speak with the manager and after being told to come back in 2 hours, I finally did. The manager told me that some rooms were bigger, some rooms were smaller and unfortunately there were no rooms in the size as advertised. Want to stay at a hotel that has no issue with providing a smaller room than advertised? Stay here.
Stayed 1 night in Jan 2019

10/10 Excellent

Catherine, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The courtyard was pretty. The room was roomy and brand new. The staff was very polite and helpful
Stayed 6 nights in Oct 2018

8/10 Good

Bev, Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting layout
The staff were great and the room was fine.The location to the station was good.
Stayed 3 nights in Jul 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday stop over
Poor internet fair air Con small comfortable room good breakfast.Overall great value for money
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lyon stay
It was fine except the air conditioning should have been stronger. It barely worked.
Stayed 2 nights in Aug 2018

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, close to a metro station. Staff friendly and helpful
Stayed 2 nights in Jul 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Located within walking distance of Part Dieu train station and Vieux Lyon. Shopping mall and indoor food market nearby. Hotel had an adjoining restaurant which was packed when we arrived but nearly empty the rest of our stay. We never tried it, but there are many restaurants nearby. Hotel has a lift. Air conditioning did not meet the demand of July heat. Lobby was much cooler than our 4th floor room.
Stayed 2 nights in Jul 2018