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"We had a wonderful stay at this hotel! The family room we had was on the 4th with a lovely view of the pier. It was spacious and comfortable. We ate at the restaurant a few times too. It’s not cheap but the food is good and the staff were lovely. Not sure "

"Good clean room. Extremely helpful concierge. Have used previously as very convenient for cruise port."

"The staff at reception were very friendly at check in and every time we passed. The cleaners were pleasant and helpful plus they did a good job. "

"The corridors, room and swimming pool / sauna areas were terrible. No warnings that the property was undergoing refurbishment. Guest services were rude invading personal space. Communication was poor. Sauna switched off and wasn't advised it takes 15 minutes to heat up."

"Well kept "

"Very central in middle of roundabout but easy accessible to parks and car parks "

"Very nice stay, family friendly place, kids love the pool and breakfast. "

"Clean hotel, decent facilities, pool nice and warm, usually you can find parking outside unless it’s peak season. But scored down because they had no vegetarian sasuages despite us mentioning when we checked in. This is unforgivable in this day and age as there was no alternative and a lack of initiative to solve the issue eg go to the local coop and get some. Not very inclusive… "

"The room we stayed in was very dirty, hairs all over the bathroom sink and marks on the walls. Found a false nail on the window sill. The furnishings were worn and damaged. We ended up moving rooms because it was so dirty. The property is very dated and you could hear everything in the rooms above and next to us. The hot tub needed to be cleaned and the water was not hot. The pool was ok!"