Luzerner Alps Hotels with Hot Tubs

We were a family of 10 with two small boys, two babies, two grandparents and 4 other adults. The hotel looked after our needs very well.We had 4 rooms, one large with an extra very comfortable roll-away bed and another large with cots for the twin babies.the other two rooms were small as were their bathrooms - elegant but definitely small! Everyone was friendly and helpful from the lovely receptionists to the room staff.

This place was fantastic. We had a beautiful view from our hotel balcony and the hotel is situated just a fifteen minute walk from the town centre, which worked out really well in the end as this was a more peaceful and picturesque location for the hotel. We felt very calm and at peace here. The hotel itself has been recently refurbished and the interiors were of a very high standard and were super clean. The staff were really really friendly and helpful, especially Dani at reception. Also, we...

Here’s a polished hotel review you can use: I had a wonderful stay at this hotel. The rooms were spotless, well-maintained, and very comfortable. What truly made the experience exceptional was the staff—they were incredibly friendly, professional, and always willing to help with a smile. Their hospitality made me feel genuinely welcome throughout my stay. I highly recommend this hotel to anyone looking for excellent service, a clean environment, and a memorable experience. I will definitely be...

We absolutely loved our stay here and would be back in a heartbeat. The staff were wonderful and helpful and we loved our omelettes and fresh pancakes for breakfast. It was great to use the spa facilities after a day out exploring. The train station is nearby as is the cable car so was nice to use either modes of transport down to Lauterbrunnen and to Schiltorn. Perfect 👌

My only criticism was we were not allowed to go up onto the roof and see or use the swimming pool because we had not paid for the spa facilities.

I loved my stay here the staff were very pleasant and kind.

A very special hotel with a very beautiful spa and a very good breakfast.

Beautiful hotel, great service and a wonderful breakfast which was the highlight of the stay for us. The only issue was the outside area by the pool, they need to have someone continually there to clear up, this was one of the first impressions I had of the hotel, towels and used glasses everywhere. That said, this is a beautiful 5 star hotel with lots of extras and the price was worth this level of luxury.

Just stunning to stay in an actual castle overlooking a stunning view. We felt like we really were in a Disney movie. The weather was stunning and we just loved it. Staff were friendly and happy to help. Only down side was the room was quite small. However it had everything we could need.

We had a great time. Nice clean hotel suitable and comfortable with kids

The hotel is right by the station which is very handy for a multi centre holiday and it is very central for everything you may want to do in Bern. The staff were very helpful and pleasant. The roof terrace is beautiful and the rooms are really well equipped really comfy beds and brilliant showers. We didn’t eat at the restaurant so can’t comment on that, breakfast was 40 chf per head which seemed a lot so we used local cafes instead. There was also a 200 chf deposit per night … we were there 3...

Lovely hotel, lovely location, lovely staff. Wifi was patchy but maybe not such a bad thing for a retreat holiday! 😉

Amazing areas

This hotel is Swiss utopia!! We had a fantastic room with a large balcony right below the north face of the eiger. Sumptious but contemporary with a great shower. The breakfast was excellent, overflowing with cereals, fresh fruit bread, cheese, cold meat and freshly cooked eggs, bacon and sausages. The views from every aspect of the hotel were spectacular- from our room, the restaurant, the terrace and the outdoor jacuzzi. The wellness area was the perfect way to recover from the long walks in...

Great location, good access to the town, trains and cable cars. We came in April so no queues. The view from our bedrooms was amazing. Breakfast was continental but also included egg, bacon etc I would stay again.

We stayed there to watch my brother do a half ironman, it was a good location for the event which was a short train ride, the train station was a quick downhill walk from the hotel and slow uphill walk on way back. I loved the hotel and was really pleased with it, the food at the restaurant is really nice, the rooms very cool and the view to die for. Would love to stay again and have more time to get to the chocolate factory !