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"The views of Lake Lugano from this property are amazing. "

"Katie who served the breakfast, was incredible and very welcoming."

"The location, accommodations, breakfast and staff were wonderful!"

"Great location, awesome staff. Overall amazing."

"The hotel was just below the train station but it was still very quiet. The rooms were updated and comfortable. The breakfast was excellent with a variety of hot and cold foods. We walked down the hill to dinner, sightseeing and shopping and took the tram up. Transportation was free because of the pass the hotel gives you. Excellent place to stay! "

"Our room was upgraded to lake view. Breakfast buffet had many choices and delicious. The room was spacious and clean. Staff friendly. "

"Beautiful room and bathroom at the front of the hotel. Had large balcony, shared with other rooms (although nobody else used it when we were there). Extremely comfortable room with efficient aircon. Food in the on-site restaurant was excellent, as was the hotel's home-grown/produced wine. Breakfast also great, with loads of choice. Staff polite and helpful. Some noise from passing trains when windows were open, but being near the station was a requirement for us, and this didn't impact our stay. "

"Everything was excellent, check in was a breeze, friendly service everywhere, great breakfast, excellent hotel restaurant, nice room with everything you need."

"Wow! What a great hotel. Very European feeling. Super staff (shout out to Antonio at the front desk for above and beyond customer service). Great view of lake. Easy walk (and funicular) from train. Great breakfast, wonderful city. Would definitely recommend and stay there again!"