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Reviews of The Feathers Hotel

3 out of 5
The Feathers Hotel
24-25 Bull Ring, Ludlow, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 148 reviews" "
Rating 8 - Good. 44 out of 148 reviews" "
Rating 6 - Okay. 14 out of 148 reviews" "
Rating 4 - Poor. 5 out of 148 reviews" "
Rating 2 - Terrible. 3 out of 148 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the room was comfy and had everything we needed. The bathroom and shower was modern and clean. Great location to walk around Ludlow. We didnt eat or drink in the hotel, it seemed expensive compared to the places around.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a quirky period property with its little idiosyncrasies (slopping/undulating bedroom floors). Ideal for a short stay to explore Ludlow Adequate parking spaces but slightly shoe horned spaces. Staff pleasant and helpful the only criticism was the complicated and convoluted way in which they present your final invoice for your stay, but got there in the end.
Stayed 2 nights in May 2024

4/10 Poor

Catherine

Disliked: Cleanliness, amenities, property conditions & facilities
The smell in my room was so bad, it seemed to be from the shower drain, I did not sleep as a result. I told the desk in the morning and they didn't charge me for my dinner and breakfast, a total of 30 pounds. My room still cost 108 pounds, and they also charged me 70 pounds to hold my credit card but didnt deduct it from the room rate. Also the lift was broken and my room was in the 2nd floor. The tables in the dining room are sticky, either need refinishing or a good clean.
Stayed 1 night in May 2024

8/10 Good

MARTIN STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other than noisey (outside). The hotel is great and the majority of staff couldn't have been more helpful
Stayed 1 night in May 2024

4/10 Poor

Hubert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ancient hotel on 3 floors. Charming, but our stay as handicapped guests was destroyed by unannounced fact the lift didn't work. Had to hand carry 8 bags up a steep, narrow, winding staircase....totally irresponsible of owners. At a minimum owners should warn elderly about conditions.
Stayed 3 nights in May 2024

6/10 Okay

Louise

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Depressing
Stayed 2 nights in Apr 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mixture of modern and old within this building and the decor has been so well done; bringing both chracter and comfort. There is so much to do within the surrounding area, such as Ludlow Castle, Church, Museum, nature walks and an abundance of shops and nice restaurants and all within walking distance of the hotel. The staff are friendly, helpful and approachable. We will be staying here again! Thank you for a lovelt stay.
Stayed 1 night in Apr 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

8/10 Good

Anthony

Stayed 1 night in Apr 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Alison

Liked: Amenities
An interesting hotel with charm and history
Stayed 1 night in Apr 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Henry

Travelled with partner
Liked: Amenities
Very helpful staff. Lovely big room. Amazing food in the restaurant.
Stayed 2 nights in Apr 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. Its great to read the amazing comments about the restaurant!We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay in this centrally situated hotel. The room was comfortable.
Stayed 2 nights in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous bed and pillows! Characterful property - fab location
Stayed 1 night in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

8/10 Good

Jacobina

Stayed 1 night in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

8/10 Good

royston

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of character - very good as a base to explore the rest of Ludlow. Friendly, accommodating service and excellent food in the restaurant. Would definitely recommend.
Stayed 2 nights in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

Emma

Travelled with family, Travelled with pets
Excellent
Stayed 1 night in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

8/10 Good

Nicholas

Stayed 1 night in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 1 night in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Feathers before it’s ideal for everything well situated .
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a cool wonderful place would gladly recommend and definitely be coming back
Stayed 1 night in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Refurbished rooms are lovely. Restaurant was very good and staff were excellent
Stayed 1 night in Mar 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

Barbara

Liked: Amenities
Lovely hotel , very welcoming and staff were very helpful . Difficulty parking and manoeuvring around the carpark was a challenge .
Stayed 1 night in Feb 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

Timothy

Stayed 1 night in Feb 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from The Feathers on 25 Apr 2024
Dear GuestMany thanks for the positive review. We hope to welcome you back very soon.Take CareThe Feathers Team

10/10 Excellent

Peter

Stayed 1 night in Feb 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Linda Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Staff were friendly and helpful. If I had any complaints, I would say it was too hot.
Stayed 1 night in Feb 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WERE MOST HELPFUL AND EXTREMELY FRIENDLY...THEY WENT OUT OF THEIR WAY TO MAKE OUR STAY MOST ENJOYABLE... THANK YOU
Stayed 1 night in Feb 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, historic and unique
Stayed 2 nights in Feb 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Jane

Travelled with group
A very friendly hotel, all staff were pleasant and polite. The evening meal was excellent. As a party of eight each meal was tasty, piping hot and very well presented. The accommodation was clean and comfortable. I would highly recommend The Feathers, Ludlow. Excellent!
Stayed 1 night in Feb 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested quiet room which was provided. Bed very comfortable and everything spotlessly clean. Would stay again.
Stayed 1 night in Jan 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

6/10 Okay

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy and the bed was comfy. The area of the hotel was quite noisy as we were woken up by a door banging along the corridor. 4 pm check in seemed really late to get access to the room
Stayed 1 night in Feb 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, room comfort
Very pleasant overnight stay.
Lovely, old hotel. Excellent service. Room was very small (different sizes are available) but well stocked with toiletries, courtesy tray items etc. May be difficult for those with disabilities or large amounts of luggage, as there are several changes of level, steps etc. due to the age and characteristics of the building.
Stayed 1 night in Feb 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historical property in a gorgeous town. Staff very friendly and accommodating. Able to leave the car in the carpark before check in and after check out which meant we had a relaxing time not having to worry about this.
Stayed 1 night in Jan 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from The Feathers on 1 May 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

8/10 Good

roger

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Full of charater
Stayed 1 night in Jan 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our 3 night stay
Three night stay for the horse racing. Ideally placed in Ludlow town centre and free shuttle return to the races from the train station. Decent size car park £7.50 per night. Nice size room, clean and comfortable, complimentary water, coffee, tea and shortbread biscuits in room refreshed daily. Pleasant staff. Would recommend if stopping in Ludlow.
Stayed 3 nights in Jan 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

8/10 Good

Chris

Stayed 2 nights in Jan 2024
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

8/10 Good

Neil

Stayed 4 nights in Dec 2023
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

8/10 Good

David

Liked: Property conditions & facilities, room comfort
The Curates feathers
So much about this hotel is wonderful, the location, the rooms, the dining room and the service at breakfast were all wonderful. However an overall lack of service let it down. The bar is too small and has too small a selection of drinks, no Irish Whiskey yet has 8 different types of Ludlow Gin. The front door seemed to be locked most of the time we were there preventing casual walk ups for drinks by locals. In spite of a set price two course menu our food bill was incorrect on both nights due to extra drinks being added to the bill. The car park is inadequate and there were certain vehicles which did not move for the duration of our stay. There was no housekeeping following the first night we stayed.
Stayed 3 nights in Dec 2023
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy short stay
Handy parking, comfortable room with refurbished bathroom. We opted for a cosy room which to be honest was perfect for the one night we stayed. Towels were big and fluffy, bed comfortable , in fact the room had all we needed. Breakfast wasn't the best however as bacon was undercooked and tea was served Luke warm. Expected better to be honest. Everything in the town is in walking distance which is ideal.
Stayed 1 night in Dec 2023
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team

8/10 Good

Elaine

Stayed 2 nights in Dec 2023
Response from The Feathers on 30 Apr 2024
Dear Guest, Many thanks for the positive review. We hope to welcome you back very soon. Take Care The Feathers Team