Interior

Reviews of Regenta Central Klassik

3 out of 5
Regenta Central Klassik
Link Road Opposite Model Town, Ludhiana, Punjab

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 5 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Bhagat

Business traveller
Disliked: Cleanliness, staff & service
The hotel did not honour as advertised on their third party platform on Expedia about the breakfast buffet. I paid for them when I booked the reservation online. Anyways once I checked in, the receptionist told me that I did not have breakfast included. Ultimately, since it was late I could not make another reservation, I end up staying.
Stayed 1 night in Jan 2024

2/10 Terrible

kanika

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel staff in general is very unhelpful. There’s zero hospitality spirit in the front desk employees. We needed to request for a late checkout for a couple hours beyond the checkout time and they charged us half of their full day rate which many hotels would normally wave if they have availability. Nevertheless we agreed to the extra charges. Unfortunately, our train got delayed and we requested them to give us extra 1hr assuming since we are already paying extra this should not be an issue but the staff simply refused. We had a baby with us but their staff couldn’t care less and forced us to vacate the room immediately even after charging us extra for half day. The hotel property is an old construction and not cleaned properly, the room furniture is in a very sad condition. We will definitely not be returning!

8/10 Good

Dinesh

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Hardeep Singh

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The booking mentioned room is for three adults. Also, had called staff member prior to booking and after making a booking with booking number to provide extra mattress for third person. However, the arrangements were not made until guests arrived and waited to have it in the room after requesting the stagf again few times.
Stayed 1 night in Apr 2023

6/10 Okay

harmander, Colebee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
na

10/10 Excellent

hardeep

Stayed 4 nights in Sep 2022

8/10 Good

Moti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2020

10/10 Excellent

Manvir

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping area and hospitals. Easy access to road and rides. Near to major malls
Stayed 5 nights in Jan 2020

10/10 Excellent

SatinderMinhas, Home town Grande prairie AB Canada

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice friendly staff, well dressed and professional
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immensely disappointed about not having central heating system in the room in this bitter 2 degrees C cold winter weather.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

Abu

Business traveller
Liked: Room comfort
Disliked: Staff & service
Could have been much better
It could be a good hotel but has too many contradictions While the young staff tries to please, there is no reciprocation from the others....and their documentation / record keeping sucks....big time.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Rooms were OK. Reception Staff was very terrible. They took one hour to confirm the room.
Stayed 1 night in Apr 2019

8/10 Good

Munik, Toronto

Nice hotel close to Model town
Nice hotel to stay in the heart of city. Room was clean and tidy. They gave a complimentary room to my driver as well. Pleasant stay overall.
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Smoking rooms should be segregated to one wing of the hotel

2/10 Terrible

traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay in a hotel
Bathroom amenities sub standard and minimum . Extremely expensive and horrible food . Terrible breakfast . Front office executive dumb . Manager in no proper uniform and not helpful

8/10 Good

ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jagdev

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020