Presidential Suite | Minibar, in-room safe, individually decorated, individually furnished

Reviews of The Piccadily Lucknow

4.5 out of 5
The Piccadily Lucknow
Sector-B, LDA Colony, Kanpur Road, Lucknow

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Shiv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Feb 2024
Response from Room Division Manager on 14 Mar 2024
Dear Guest,Namaskar !Thank you for sharing your valuable feedback.We look forward to welcome you again at The Piccadily Lucknow.Best Regards,Ajay Kumar Tiwari

6/10 Okay

Amirhossein

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and quiet
Stayed 1 night in Nov 2023

6/10 Okay

Bharat N.

Stayed 1 night in Jan 2023
Response from FOM on 4 Feb 2023
Dear Sir,Thank you for writing review, your feedback is very important for us.We look forward to welcome you again at The Piccadily Lucknow.Best Regards,Ajay Kumar Tiwari

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ahibhushan

Stayed 1 night in Aug 2022
Response from Front Office Manager on 21 Aug 2022
Thanks for staying with us. We appreciate your feedback!Best Regards,Ajay

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Lots of improvement needed.
Construction work debris lying around swimming pool and also inside the pool. Room floor corner was dusty. Slow service at breakfast for coffee.
Stayed 3 nights in Jun 2022
Response from FOM on 3 Aug 2022
Dear Guest, Namaskar ! Thank you for sharing a valuable feedback. Kindly accept our sincere apology for inconvenience. We have noted your concern and shared with concern department. We look forward to welcome you again at The Piccadily Lucknow. Best Regards, Ajay Kumar Tiwari Front Office Manager The Piccadily Lucknow

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from FOM on 15 Mar 2022
Dear Guest,Thank you very much for taking the time to let us have your comments with regards to your recent stay at the piccadily lucknow. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain and enhance the proud reputation that is synonymous with our brand. We trust the services received at the piccadily Lucknow were up to your satisfaction and if i can be of any further assistance please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future. We aim to provide the highest standards of service throughout our hotel, and are continuously striving to exceed the expectations of our valued guests. Thank you once again and looking forward to your next visit at The Piccadily Lucknow. Best regards, Ajay Kumar Tiwari, Front Office Manager.

8/10 Good

Prasoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property to stay. Friendly staff, nice fòod.
Stayed 2 nights in Sep 2021

2/10 Terrible

TASHI

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVER ALL GOOD SERVICES AND AMENITIES , STAFF'S BEHAVIOUR IS ALSO GOOD
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended.
The hotel is not five star as it presents. Unpleasant room. Poor breakfast.
Stayed 2 nights in Feb 2020
Response from FOM on 1 Mar 2020
Dear Sir, thank you for taking the time to write review regarding your experience at The Piccadily Lucknow. We ensure that all valued guests receive uninterrupted and impeccable service and attention. Kindly accept our sincere apology for inconvenience faced during your stay. We look forward to welcoming you back again in near future. Warm regards.

8/10 Good

Amarpreet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from FOM on 1 Mar 2020
Dear Mr, Amarpreet, we are glad to read your review and thank you for taking The time to write such a positive feedback regarding your experience at The Piccadily Lucknow. We ensure that all valued guests receive uninterrupted and impeccable service and attention. We look forward to welcoming you back again in near future. Warm regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The staffs are very nice and co-operative. My flight was late in the evening and they let me stay for 2 or 3 more hours than checkout time.
Stayed 2 nights in Dec 2019
Response from FOM on 22 Dec 2019
Dear Guest, Namaste! Thank you so very much for sharing your valuable feedback. We are pleased to know that you liked The hotel. We have shared your comments with The team and they were delighted. Looking forward to your continued patronage. With warm regards, Ajay Kumar Tiwari

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Piccadily lives up the name
It was an overall excellent choice for an overnight stay. The front desk was very friendly n helpful in addressing our concerns. Special thanks to Abhinav, Ajay and other staff for making special arrangements for us. The hotel is centrally located, walking distance to the nearby market. The room was the right size for a couple with a pleasant view outside.Enjoyed my time off at the Piccadily. Gurdeep.
Stayed 1 night in Nov 2019
Response from FOM on 22 Dec 2019
Dear Mr. Sandeep, Namaste! Thank you so very much for sharing your valuable feedback. We are pleased to know that you liked The hotel. We have shared your comments with The team and they were delighted. Looking forward to your continued patronage. With warm regards, Ajay Kumar Tiwari

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Front Office Manager on 7 Nov 2019
Dear Guest, Namaskar ! Thank you so very much for your valuable feedback. It is our constant endeavor to delight our guest and we are pleased to learn that you were impressed by our hotel facilities and services. We look forward to see you again for another unique experience. Kind regards,

10/10 Excellent

gulshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay !
Great Hotel, good service, spacious room size, comfy Bed. Breakfast area needs improvement both in quality and service.
Stayed 2 nights in Jul 2019
Response from FOM on 8 Aug 2019
Dear Mr.Bedi, Namaste! Thank you so very much for sharing your valuable feedback. We are pleased to know that you liked the hotel. We have shared your comments with the team and they were delighted. About breakfast we have shared your feedback to concern team, you will see the desired changes in your next visit.Looking forward to your continued patronage. With warm regards,

8/10 Good

Navneet

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019
Response from FOM on 15 Feb 2019
Dear Mr. Navneet, Namaskar ! Thank you for sharing your valuable feedback. We look forward to your next visit. Best Regards, Ajay Kumar Tiwari Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Service and food are perfect. It is a bit far from downtown for visits of the main attractions of the city.
Stayed 4 nights in Jan 2019
Response from FOM on 6 Feb 2019
Dear Guest, Namaskar ! Thank you for sharing the valuable feedbak, we shared your comments to concern team, thay are very glad and thankful to know that they have praised. We would love to give you more passionate services during your next visit. Best Regards, Ajay Kumar Tiwari Front Office Manager

6/10 Okay

Shashank

Liked: Staff & service
Stayed 2 nights in Jan 2019
Response from FOM on 23 Jan 2019
Dear Mr. Shashank, Greetings from The Piccadily Lucknow! Thank you for rating us. Please specify the services so that we can enhance the product and services. Looking forward to serve you again in near future. Thanks and Regards, Ajay Kumar Tiwari Front Office Manager The Piccadily Lucknow

10/10 Excellent

Daniel, fort lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beat place to stay in Lucknow
The hotel was so nice. Great people, food, and rooms.
Stayed 2 nights in Nov 2018
Response from FOM on 9 Dec 2018
Dear Mr. Daniel, Greetings from The Piccadily Lucknow! Thank you for sharing your valuable feedback. We are happy to know that your stay was comfortable and you like the room, food and hotel staff. Your generous compliments have been passed to our colleagues who were happy and have shown their gratitude. Looking forward to serve you again in near future. Thanks and Regards, Ajay Kumar Tiwari Front Office Manager The Piccadily Lucknow

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Quality Food
Stayed 2 nights in Oct 2018
Response from RM on 14 Nov 2018
Dear Mr. Manoj, Greetings from The Piccadily Lucknow! It is great to hear that you had a memorable time with us and thank you for praising our food quality & service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. You have noticed well that our rooms are spacious in fact are the largest in size in the city in comparison to other Hotels. Your words of appreciation for the staff recharges us and give us extra energy to provide you our best services to satisfy our honorable guest. Please do not hesitate to contact us in case if need any help . Looking forward to serve you soon ! Warm Regards, Sanjay Kapoor (Hotel Resident Manager)

6/10 Okay

Takaki

Stayed 1 night in Dec 2022
Response from FOM on 30 Jan 2023
Dear Guest,Namaskar !Thank you for writing a review for us. We are happy to know that you like the hotel services.We look forward to welcoming you again.Best regards,Ajay Kumar TiwariFront Office ManagerPiccadily Lucknow

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
スリッパは置いていませんが、フラントにお願いしたところ、持ってきました。それを除いで、快適な滞在になりました。
Stayed 1 night in Feb 2019
Response from FOM on 8 Mar 2019
Dear Guest, Namaskar ! Thank you for sharing the valuable feedback. We look forward to your next visit. Best Regards, Ajay Kumar Tiwari Front Office Manager Piccadily Lucknow.