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Reviews of Gemini Continental Lucknow

3.5 out of 5
Gemini Continental Lucknow
10, Rani Laxmi Bai Marg, Hazratganj, Lucknow, Uttar Pradesh

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 12 reviews" "
Rating 8 - Good. 8 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

MUNEESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful !
It was a very pleasant stay ..Very close to city center ..
Stayed 1 night in Jan 2022
Response from GM on 26 Jan 2022
Dear Mr Muneesh We thank you for your words of appreciation and look forward to seeing you again in the near future Regards Nikhil Sethi

10/10 Excellent

Manoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the stay. Very nice and helpful staff. Food was yummy too.
Stayed 1 night in Nov 2021
Response from Nikhil on 24 Nov 2021
Thank you for your kind words of appreciation. Look forward to welcome you again at hotel Gemini Continental. Regards Nikhil Sethi General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMFORTABLE STAY, CENTRALLY LOCATED CLOSE TO METRO
ROOMS ARE GOOD AND FRESH, WHEREAS RECEPTION/LOBBY AREA NEEDS MORE BRIGHTER
Stayed 1 night in Sep 2021
Response from Nikhil Sethi on 15 Sept 2021
Dear Mam, Thank you for your feedback and kind words of appreciation to the property Regards Nikhil Sethi.

8/10 Good

Arvind, New Delhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff politeness was satisfactory. Cleanliness of room was not up to the mark especially during this COVID period. I had to ask for pillow cover change just after check in due to its dirtiness.
Stayed 2 nights in Nov 2020

8/10 Good

VENKAT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best located business hotel in Lucknow !
Good property and nice hospitality.very close to Hazrat ganj and Metro..
Stayed 1 night in Mar 2020

8/10 Good

MUNEESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE PROPERTY NEAR CITY CENTER !
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff. Great atmosphere. Very comfortable stay. Great location
Stayed 4 nights in Dec 2019
Response from Nikhil Sethi on 18 Dec 2019
On behalf of the team I like to thank you for your warm words of appreciation

8/10 Good

Deepak

Stayed 1 night in Oct 2019

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big on promises small on delivery ….
Reading over some of the previous reviews, I can see that many problems recur at this hotel. The manager’s repeated promises of improvement are simply not happening. We stayed three nights and had two rooms. Checkin was smooth and staff helpful. However, we found the rooms to be quite old and tired and in need of updating, particularly at this price point. The bathrooms are very disappointing. They are very old, worn and tired, and our bath had paint splattered over it. Definitely time for a makeover here.
Stayed 3 nights in Nov 2017

4/10 Poor

shibani , mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
extremely disappointing and overpriced stay
really regret picking this hotel for my fathers stay. we paid a lot for a 2 nights stay, and it was totally not worth it in the least. i think the positive reviews here on expedia are FAKE, as the hotel is thoroughly a waste of money in many ways w.r.t basic cleanliness and hygiene

8/10 Good

Avneet

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Happy to stay at Gemini , great location , decent breakfast but bad wifi .

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good, but significantly overpriced...
A good hotel, but they are obviously trying to be elite (as seen by their pricing, and staff attitudes), without actually being that good. Several of the front desk staff were snobbish to the point of rudeness, and service staff consistently tried to manipulate us into hugger tips. Room cleanliness was variable, and food service and restaurant quality were also surprisingly variable, and close to mediocre. I write these criticisms not because the hotel was poor, but because they so clearly position themselves as a luxury hotel, but fail - blatantly at times - to carry it off. Nevertheless it is a nice hotel, and we had a fairly good stay, but felt significantly overcharged for what we experienced. We will look for other options on our next trip to Hazratganj.