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"Brilliant staff, very clean and spacious room. Only drawback is the lack of electrical sockets /USB charging points. That being said, we'd gladly stay again!"

"Excellent service staff were very helpful and friendly. Clean room. Thankyou. "

"Easy to park and comfortable. Battled to get hot water in the shower."

"I chose this hotel because of the good reviews I read but I was very disappointed. The room was dusty and the bathroom looks like it has not been cleaned since it was last used in summer last year. Upon entering the room I called the receptionist attention to the show him the broken television and he promise to have a maintenance sort. I showed him the dirty bathroom, windows and tables but he insisted that they were cleaned prior to us coming. Throughout our stay no one came sort the tv. I could not bath my children in that dirty bathroom, it had black mild around the edges and corners of the glass shower door and very dry tough soap marks all over the glass. I found a supermarket near by and purchase cleaning agents for the bathroom. We used a whole bottle of spray left it for an hour and it still was not enough. We had to purchase another bottle of spray. I bought air fresher for the room just to get rid of the stale air scent. We had to leave the one window open for the whole time we were there just to have some fresh breeze come in. The fridge in the room was dirty, we cleaned too as we needed for the kids juice and things. There was a standing fan with dirt so thick you could plant tomatoes in the blades. I had keep a positive mind and put on a brave face just so the kids could enjoy their little holiday. The only good thing about the hotel was the location. The breakfast served looks good but I was afraid to eat it, I couldn't trust that it was cleaned. Disappointed! "

"Clean room"

"We had an accessible room which was clean and serviced every day. Bathroom was clean, but my partner noticed a slight leak to the toilet and that the sink unit was a bit loose from the wall. This he reported on checkout as both were minor issues for our stay. Breakfast selection was quite good but I didn’t like the dispenser for the jam marmalade and honey. As it could get messy and selection was limited. The cereal selection area also got messy due to the design of the bowls meant people were spilling over the side when getting their selection. Mugs were really not wide enough to catch the variations of the coffee machine. On two occasions I had to try again as the cappuccino mixture missed and went down the side of the mug. The main problem is that the accessible room had a small queen bed and this was not quite adequate. I think in an accessible room where the partner has to use a bathroom not suitable for them they should be able to get some comfort in the sleeping area and a king size bed would be more appropriate. Parking was excellent if a little expensive for a blue badge holder. "

"Perfect for good gateway in a nice area. Rooms with clean and spacious staff were dice food was great"

"Great location behind the cathedral.The room and bathroom were clean and quiet. Staff were very friendly and helpful. Breakfast choice was great and even though it was buffet/help yourself the quality of the food was good. The room itself was a bit shabby around the edges. There were stains on the carpet and the furniture was scratched and outdated. Whilst the bathroom looked like it had recently been retiled the taps and shower head were covered in what I guess was limescale.The remote control for the television was filthy. The building itself was very 1960's and I found it a bit strange that reception was round the side in the basement. Overall OK for a 2 night stay. I chose this hotel as I needed to be near the hospital as visiting a sick relative."

"Very clean and quiet, ideally situated in the town for pubs and restaurant's. "