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"Simple place, but great staff, excellent location, nice complimentary breakfast! "

"Impressively old property that shows like a museum. The rooms require a bit of a refresh in the bathrooms and the cheap carpet does not match the rest. "

"Clean, comfy, nice breakfast and very good location."

"Great staff, good breakfast. Cool old hotel."

"The hotel is very nice, with a beautiful lobby and great décor, which is definitely its strongest point. It would benefit from having a gym, spa services, and newer TVs in the rooms to improve the overall guest experience."

"Loved the historical charm of the Palace! The room was a little small - couldn’t open the wardrobe all the way because it was too close to the bed. The bathroom was a good size. But the plumbing needs to be updated - the water pressure in the bathroom sink starts strong but then quickly weakens; the water in our sink smelled and tasted like old metal. The water in the shower did not smell/taste as bad, nor in the public water closets in the lobby. The bed was too firm and uncomfortable for our bodies, but we took it in stride. The walls seem thin, so we could hear neighbors walking the hall and bathing. Room television had limited channels and none in English, so a little disappointed that I couldn’t catch up on world news. Only Wi-Fi is in the bar/lounge. Above is not to complain, but rather to inform other guests what to expect. I would visit again because: * The staff were all very friendly and helpful - front desk, bellman (?), bar, and restaurant. We did not interact with housekeeping but they seemed pleasant from what we overheard. * The continental breakfast was fresh and plentiful. * Dinner in the restaurant delicious. * There is so much to see on the forest property and it is so peaceful and beautiful. * The young lady at the Convent reception desk was so sweet and helpful. Again, the first part above is to prepare others for staying. It is definitely worth staying at least a couple nights. We will return someday! Obrigada!"

"Beautiful hotel, great amenities, superb breakfast buffet and convenient to downtown."

"Good variety at breakfast including churos and chocolate."

"Beautiful traditional building, friendly and helpful staff"