Search Hotels Near Loughgarve, Ballymena

"Had a great stay, food in both restaurants where absolutely great, I have food allergies and there was no problems what so ever. Rooms were very clean. We had a spa treatment which was lovely and calming"

"Great location. Excellent staff. Very high spec "

"On booking this hotel, it was on the premise that this would have the availability of a transfer to the airport. On arrival we were pointed to a sign which said this service did now not exist along with a list of taxi firms for us to contact and make our own arrangements.when we arrived at our room, it was freezing and tried to increase the heat but to no avail. They told us that there were small heaters that could be used but they really would not be suitable to heat an entire room.We contacted reception and they came to the room and worked on the heating dial and told us that it would much warmer in 3 minutes. We went to dinner and returned to the room only to find that it was still cold. We returned to reception and they asked if they could give them 10 minutes after which they took us to another room. It was obvious that the heating did not work properly there and they had used a small heater to give us the impression that it was. Very disappointing. We had to get up early for a flight and arrange transport so we just took the the room as there was nothing else available. The next morning we discussed what happen with another member of staff and all they said was that they would have it checked out. At no point did anyone apologies for the inconvenience either that morning or the previous evening. Nor did they advise in advance that this transfer service was no longer available. We would have cancelledSuch an unprofessional set up. A disappointing start to our holidays."

"We loved the amenities and surroundings. "

"Food was plentiful, room was looking a bit tired and the bed was a bit soft, but overall a pleasant stay."

"Room was perfect & staff were very helpful. Breakfast was outstanding "

"The room was very clean and some nice touches. The landlady was very friendly and accommodating. Great breakfast too"

"Staff were so courteous and helpful! Room spotless and food amazing."

"Very quick check in, very friendly and helpful staff, nice facilities and very good location. "