"Séjour 2nuits avec enfants arrivé vers 22h il faisait -1 la nuit et pas de chauffage pas suffisamment de couverture pas d’eau et personnel parle pas anglais
"
"Séjour 2nuits avec enfants arrivé vers 22h il faisait -1 la nuit et pas de chauffage pas suffisamment de couverture pas d’eau et personnel parle pas anglais
"
"What a beautiful and relaxing place to stay! The hostess was amazing and did everything for us, including organizing transportation, preparing meals, doing laundry, and giving us a nice hike recommendation. We are so grateful to have been able to spend our time in the Sacred Valley at Unuwasi!"
"What a beautiful and relaxing place to stay! The hostess was amazing and did everything for us, including organizing transportation, preparing meals, doing laundry, and giving us a nice hike recommendation. We are so grateful to have been able to spend our time in the Sacred Valley at Unuwasi!"
"I booked a 3 bedroom apartment at Residencial Cristina for my BIL and kids for and had a wonderful experience. From the very beginning until the end of their stay, the staff was incredibly welcoming, responsive, and helpful. Communication was excellent throughout, making everything easy and stress-free.
The apartment was exactly as described, clean, spacious, comfortable, family-friendly, and very well maintained. The location was fantastic as well, just a short walking distance from the city...
"I booked a 3 bedroom apartment at Residencial Cristina for my BIL and kids for and had a wonderful experience. From the very beginning until the end of their stay, the staff was incredibly welcoming, responsive, and helpful. Communication was excellent throughout, making everything easy and stress-free.
The apartment was exactly as described, clean, spacious, comfortable, family-friendly, and very well maintained. The location was fantastic as well, just a short walking distance from the city...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The customer service provided in this hotel was second to none. We were collected from the airport and returned to the bus depost free of charge. They also provided a taxi service to the town centre and back for just over £1.00 each way. Before we arrived they were extremely helpful and arranged trips and taxis for us at more competitive rates that we could attain ourselves. The bedroom was very clean and comfortable and while the bathroom was small it was quite adequate. The breakfast was...
The customer service provided in this hotel was second to none. We were collected from the airport and returned to the bus depost free of charge. They also provided a taxi service to the town centre and back for just over £1.00 each way. Before we arrived they were extremely helpful and arranged trips and taxis for us at more competitive rates that we could attain ourselves. The bedroom was very clean and comfortable and while the bathroom was small it was quite adequate. The breakfast was...
James
Reviewed October 22, 2015Reviewed October 22, 2015
The room was very clean and also spacious. The staff were accommodating as we required an extra night and they sorted it out for us immediately. We did have to hire a heater from them as, as is quite normal in Cusco, it gets chilly at night time and most places don’t use central heating. We slept great both nights, and breakfast was a nice added touch.
The room was very clean and also spacious. The staff were accommodating as we required an extra night and they sorted it out for us immediately. We did have to hire a heater from them as, as is quite normal in Cusco, it gets chilly at night time and most places don’t use central heating. We slept great both nights, and breakfast was a nice added touch.
Close to all the amenities & walking distance to the main PLAZA DE ARMAS.. beautiful boutique hotel, with colonial style architecture, lovely rooms, but the main thing about this hotel, is the people who work there, the best customer service, they make you feel at home, nothing is to much, even when airline lost our luggage, big problems with flights..etc.. they went extra mile for us, translated everything from Spanish to English for us, solve the problems that we had, specially need to...
Close to all the amenities & walking distance to the main PLAZA DE ARMAS.. beautiful boutique hotel, with colonial style architecture, lovely rooms, but the main thing about this hotel, is the people who work there, the best customer service, they make you feel at home, nothing is to much, even when airline lost our luggage, big problems with flights..etc.. they went extra mile for us, translated everything from Spanish to English for us, solve the problems that we had, specially need to...
Our room was fabulous and spacious. We were greeted upon arrival every time we returned to the hotel.
Breakfast was everything you could ask for and views that only added to the experience. We were able to walk everywhere although it was pretty hilly!!!
Our room was fabulous and spacious. We were greeted upon arrival every time we returned to the hotel.
Breakfast was everything you could ask for and views that only added to the experience. We were able to walk everywhere although it was pretty hilly!!!
This hotel is everything I could’ve ever asked for during my stay in Cusco! It’s a super great location, awesome and friendly staff, good selection for breakfast, and impeccable rooms with great character. Travelling on my own I felt so safe and got great help in arranging for airport transfers and other services during my two separate stays (I came back towards the end of my trip as I was so pleased the first time!). Totally recommend!
This hotel is everything I could’ve ever asked for during my stay in Cusco! It’s a super great location, awesome and friendly staff, good selection for breakfast, and impeccable rooms with great character. Travelling on my own I felt so safe and got great help in arranging for airport transfers and other services during my two separate stays (I came back towards the end of my trip as I was so pleased the first time!). Totally recommend!
I stayed here on my way to Machu Picchu and again on my way back to Lima. The reception staff were pleasant, courteous and professional. The concierge helped me locate a shop, in Cusco, selling football (soccer) shirts. The luggage that I left for storage while I was at Machu Picchu was already waiting for me in my room when I returned.
I stayed here on my way to Machu Picchu and again on my way back to Lima. The reception staff were pleasant, courteous and professional. The concierge helped me locate a shop, in Cusco, selling football (soccer) shirts. The luggage that I left for storage while I was at Machu Picchu was already waiting for me in my room when I returned.
We absolutely loved our stay at Novotel Cusco! Our room was spacious, spotless and beautifully maintained, with all the communal areas smelling fresh and inviting. The grounds were lovely, and we particularly enjoyed having the spa on site. A great location within walking distance of the centre, with a lovely touch of luxury. Would 100% recommend!
We absolutely loved our stay at Novotel Cusco! Our room was spacious, spotless and beautifully maintained, with all the communal areas smelling fresh and inviting. The grounds were lovely, and we particularly enjoyed having the spa on site. A great location within walking distance of the centre, with a lovely touch of luxury. Would 100% recommend!
Amy
Reviewed September 3, 2026Reviewed September 3, 2026
Clean rooms, attentive and responsive staff members. Breakfast had a wide variety of selections. Bar experience was excellent.
A personalized touch from the check in to check out.
The hotel not only stores our luggage but also placed it back in our room on checking in again.
Packed breakfast was given on the day of the hike.
In particular we would like to thank Gustavo for his friendly & warm hospitality.
Jose at the bar was great.
Clean rooms, attentive and responsive staff members. Breakfast had a wide variety of selections. Bar experience was excellent.
A personalized touch from the check in to check out.
The hotel not only stores our luggage but also placed it back in our room on checking in again.
Packed breakfast was given on the day of the hike.
In particular we would like to thank Gustavo for his friendly & warm hospitality.
Jose at the bar was great.
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