Los Frailes Trip

The staff was amazing at Hacienda Encantada. My partner and I stayed in El Encanto for our 1 year anniversary and everyone went above and beyond. Our concierge David was extremely helpful the whole trip and booked us excursions and dinners so we didn’t have to stress. We absolutely loved El Patio pool and Ingrid took amazing care of us for our whole stay. Our room was very clean and was cleaned daily and stocked with clean towels and sheets. My partner and I will definitely be returning

The only reason I didn’t give 5 stars is the pool service is slow, the staff is wonderful and very nice, the resort is very clean, and the food is excellent. Great location with massages on the beach (Medano Massage $59 for 60 mins or $69 for 90), next to Medano beach (swimming beach), and The Office (excellent food and killer location). I’ve been going to Cabo for 23 years and stayed at lots of resorts. My wife and I stayed here last year for her bday and came back again. It’s a chill resort, not crowded, easy to get pool seating, etc. Very relaxing which is why we stayed there. There are plenty of other resorts to choose if you want more action. I recommend the resort, just keep in mind the pool service is slow (but servers are friendly). And, I’m an excellent tipper so that was not the issue :)

We booked the 2 bedroom suite with ocean view. Unfortunately there’s construction blocking the gorgeous view. It can initially be seen in their lobby. We couldn’t enjoy the balcony and plunge pool. The staff was accommodating enough to change our rooms but it was still the same view. Their rooftop pool will eventually have a building blocking their view depending on how high it’ll get built. Aside from that, the resort is very nice and the staff are very friendly!

Will definitely book another trip with my kids. My only complaint was the Quivira steak house was very confusing. And when you ordered drinks they serve the wrong ones and then charge you extra thinking we won’t catch it. Will not be returning to that restaurant. Loved the main pool. Roberto was amazing. When we got our seat for the day at the pool we always made sure we sat in his section. He was doing laps around all the younger guys. When we book another trip we would love to see his smiling face again. And Jose our cart driver was amazing he went up and beyond for us when we had to make an unexpected room change.