All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Haim, thank you for your kind words. The team at The Anza A Calabasas Hotel is thrilled that you found everything to your satisfaction. We're looking forward to welcoming you back.
A rather unfriendly check-in experience. Hurried through the process.
Sujai
Stayed 3 nights in May 2024
Response from Customer Service on 22 May 2024
Sujai, thank you for sharing your feedback. It's regrettable that your check-in experience did not meet your expectations. The Anza A Calabasas Hotel strives to provide a welcoming atmosphere, and your comments will help us improve. We hope you consider staying with us again to provide a more enjoyable experience. Safe travels!
6/10 Okay
Shatique
Travelled with family
20 May 2024
Liked: Cleanliness, staff & service, amenities
A/C was not working in the suit, it never got cool.
Shatique
Stayed 3 nights in May 2024
Response from Customer Service on 21 May 2024
Shatique, thank you for sharing your feedback. We're sorry to hear about the issue with the cooling system in your suite. Your comments are valuable to us and will be used to improve our services. We hope you will consider staying with us again in the future to experience a more comfortable stay.
6/10 Okay
Morvarid
Business traveller
19 May 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location. Close to stores. However it’s bit outdated. You can hear people. They also allow pets so it’s not quiet to relax. Also bar was closed due to short staff. Very disappointing. Would not recommend
Morvarid
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Morvarid, thank you for your feedback. It's great you liked the location and proximity to stores. We regret that certain aspects of your stay did not meet your expectations, particularly regarding noise and other issues. We appreciate your input and will use it as an opportunity to make improvements.
Was a nice surprise. Rooms aren’t outlandish but everything worked properly and it served its purpose.
Nicole
Stayed 1 night in Apr 2024
Response from Customer Service on 20 May 2024
Nicole, thank you for your feedback! Our team at The Anza A Calabasas Hotel is pleased to hear that you enjoyed your stay and that everything met your expectations. We hope to welcome you back soon!
Very nice and clean
The bad is excellent very comfy
itai
Stayed 1 night in May 2024
Response from Customer Service on 17 May 2024
itai,Thank you for your kind comments. The Anza A Calabasas Hotel team is thrilled to hear that you found our accommodations clean and comfortable. We hope to have the pleasure of welcoming you back again soon!
Stan, thank you for sharing your positive experience at The Anza A Calabasas Hotel. It's great to hear that you appreciated the convenient location and the air conditioning. We're looking forward to welcoming you back!
6/10 Okay
Igor
Travelled with family, Travelled with family and small children
13 May 2024
Disliked: Amenities
It’s average place to stay
Igor
Stayed 5 nights in May 2024
Response from Customer Service on 14 May 2024
Igor, thank you for taking the time to share your thoughts on your stay. We acknowledge your feedback and are continuously striving to enhance our guest experience. We hope to have the opportunity to exceed your expectations on your next visit.
Angela, thank you for taking the time to share your wonderful experience at The Anza A Calabasas Hotel. We're thrilled to learn that you found the rooms to be both amply proportioned and contemporary. We hope to have the pleasure of welcoming you back in the future.
Zacharias, it's wonderful to read that your experience at The Anza A Calabasas Hotel was excellent. We appreciate your feedback and hope to serve you again in the future.
8/10 Good
Traci
6 May 2024
Traci
Stayed 1 night in May 2024
Response from Customer Service on 26 May 2024
We appreciate your lovely rating, Traci!The satisfaction of our guests is important to us so we can't wait to see you back again at The Anza A Calabasas Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!
8/10 Good
Joe
5 May 2024
Joe
Stayed 2 nights in May 2024
Response from Customer Service on 26 May 2024
Thank you for the great rating, Joe!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at The Anza A Calabasas Hotel. We'd like to share an even better experience with you soon.
Perfect for a quiet getaway, loved walking to Pedalers Fork from here and the heated pool!
Chaine
Stayed 3 nights in Apr 2024
Response from Customer Service on 4 May 2024
Chaine, it's wonderful to hear that The Anza A Calabasas Hotel was the perfect spot for your quiet getaway. We're thrilled you enjoyed the walk to nearby Pedalers Fork and made use of our heated pool. We hope to have the privilege of hosting your stay again in the future.
The location is nicely placed next to a shopping center. Supplies and activities available.
Stan
Stayed 2 nights in Apr 2024
Response from Customer Service on 3 May 2024
Stan, it's wonderful that you found the location of The Anza A Calabasas Hotel to your liking, being conveniently placed next to a shopping center. We're glad that our close proximity to supply stores and diversions enriched your stay. We look forward to your next visit.
Ninel, thank you for your excellent rating of The Anza A Calabasas Hotel! The team is delighted that your experience was enjoyable. We’re looking forward to welcoming you back again soon.
2/10 Terrible
Joel, San Ramon
30 Apr 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Location. Renovated.
Didn’t like noisy rooms by highway which staff would not change.
Joel
Stayed 2 nights in Apr 2024
Response from Customer Service on 2 May 2024
Joel, we deeply appreciate your time in giving us feedback. We're truly sorry to hear that you found the room noisy due to its proximity to the highway and that our team members did not meet your expectations in addressing the situation. This feedback is invaluable, and we'll certainly use it to improve future guest experiences. Thank you for choosing our establishment and we hope to have a chance to serve you better in the future.
Joshua, it's unfortunate to learn that your recent visit did not exceed expectations. It's a priority for us to ensure guests have a satisfactory experience and we look forward to having another chance to better serve you next time.
4/10 Poor
Jakelyn
Travelled with family
29 Apr 2024
Th
Jakelyn
Stayed 1 night in Apr 2024
Response from Customer Service on 30 Apr 2024
We appreciate the feedback, Jakelyn.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
4/10 Poor
Diana
26 Apr 2024
Diana
Stayed 1 night in Apr 2024
Response from Customer Service on 17 May 2024
Diana,Thank you for sharing your feedback. We're sorry that your recent stay did not meet your expectations. Your comments are important to us, and we are continuously looking for ways to improve the guest experience. If there are specific concerns you would like to discuss, please feel free to contact us directly. We hope to have the opportunity to better serve you in the future.
10/10 Excellent
Eric, new port richey
25 Apr 2024
Eric
Stayed 1 night in Apr 2024
Response from Customer Service on 16 May 2024
Eric, thank you for the fantastic rating! The team at The Anza A Calabasas Hotel is delighted to see that you had an excellent stay. We look forward to welcoming you back for another great experience!
Teresa, it's wonderful to hear that you had a pleasant stay at The Anza A Calabasas Hotel. We are glad to know you appreciated our spacious rooms. We strive to offer comfortable and inviting accommodations and it seems we hit the mark during your visit. We look forward to welcoming you back for another enjoyable stay in the future.
This was my second time staying at the Anza Hotel and I liked how friendly the staff was and how they remodeled so everything looked great.
Andrea
Stayed 5 nights in Apr 2024
Response from Customer Service on 18 Apr 2024
Andrea, it's wonderful to hear about your return visit to The Anza A Calabasas Hotel. It's pleasing to know that our team members' friendliness left an impression, and that our recent renovations met your expectations. We truly appreciate your positive feedback and look forward to welcoming you back for a third visit in the future.
Staff was incredibly friendly and helpful. The area is very cute and lots of things nearby to see and do. LOVE the robot who delivers things to your room! :D A little noisy but that's equally the fault of the other guests...
Ashley
Stayed 3 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Ashley, your kind words about the friendliness and helpfulness of our team members at The Anza A Calabasas Hotel are truly appreciated. We're delighted you enjoyed our appealing location and our unique robot room delivery feature. Regarding your concern about noise, please know that we are always eager to do what we can to ensure the comfort of our guests. Looking forward to welcoming you back soon.
The air conditioning didn’t work; the coffee machine didn’t work; the computer didn’t work at checkout; the parking lot was full! Just awful
steven
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Steven, we regret to hear about the difficulties you encountered during your stay. It's disappointing when services like air conditioning, our in-room coffee facilities, and the check-out process can't meet expectations. We understand the inconvenience a crowded parking lot can cause. Rest assured, we're dedicated to enhancing every aspect of our guests' experience and thank you for highlighting these important areas for improvement.
We appreciate the feedback, Diana.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
Zenon, thank you for sharing your thoughts. We are pleased to know that you found the location of The Anza A Calabasas Hotel to your liking. Your feedback is much appreciated and will help us continue to improve. We look forward to welcoming you back in the future.
Hotel is in a nice and convenient area. Staff was very kind, professional and friendly.
Dora
Stayed 3 nights in Apr 2024
Response from Customer Service on 12 Apr 2024
Dora, thank you for your kind words. It's wonderful to hear that you appreciated The Anza A Calabasas Hotel's location and found our team members to be kind, professional, and accommodating. We hope to have yet another opportunity to serve you in the future.
8/10 Good
Zahira
Travelled with family and small children
8 Apr 2024
Liked: Cleanliness, staff & service
Expected nicer. It looked like transients lived there.
Zahira
Stayed 1 night in Apr 2024
Response from Customer Service on 10 Apr 2024
Zahira, it's disheartening to hear that your stay did not meet your expectations. Our aim is to provide a welcoming environment for all guests and we're saddened this wasn't your experience. It is crucial for us to understand and investigate such concerns closely. We appreciate your feedback and will utilize it to improve guest satisfaction. Thank you.
At night some guests on our floor were making a lot of noise. Someone tried to open our door thinking it was their room.
Maribel
Stayed 1 night in Apr 2024
Response from Customer Service on 9 Apr 2024
Maribel, it seems like your experience was affected by a noisy environment and misunderstandings in the hallway. Your comfort and peace of mind are our top priority, and we certainly understand how this could have impacted your stay. We encourage guests to notify our team about any concerns during their stay so we may be able to resolve them immediately. Your feedback has been noted, and we will ensure our team takes steps to improve the experience for our future guests. Thank you for your understanding.
6/10 Okay
Jeffrey
3 Apr 2024
Jeffrey
Stayed 2 nights in Mar 2024
Response from Customer Service on 24 Apr 2024
Jeffrey, thank you for taking the time to rate your stay at The Anza A Calabasas Hotel. We strive to offer all our guests a positive experience, so we would appreciate hearing more about your stay and areas where we could improve. We look forward to receiving your valuable feedback.
Thank you for the fantastic rating, Gicela!It's outstanding you had such a wonderful experience at The Anza A Calabasas Hotel. We care about the satisfaction of our guests. We can't wait to see you again soon!
We loved staying at The Anza. The property and hotel had charming and it smelled really good. The rooms were peaceful and spacious. When replacing toiletries in the room, staff would benefit from a checklist to be sure they have everything. Also, we loved the coffee and food place in the hotel and would have loved if it was open longer. We had a great stay and cannot wait to go back!
Joseph
Stayed 3 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Joseph, it's warming to know you loved your stay at The Anza A Calabasas Hotel. We can sense your fondness for our aromatic and inviting atmosphere as well as our roomy, serene accommodations. Your suggestion about ensuring all toiletries are fully restocked is valuable and we'll certainly consider a system to improve this. It's also great to hear you enjoyed our on-site dining options; we'll look into extending their hours in the future. We eagerly await your next visit!
Rajat, thank you for your review. It's wonderful to hear you appreciated The Anza A Calabasas Hotel. We're thrilled you had a pleasant stay and look forward to welcoming you back in the future.
Location is excellent. Property was subpar. AC didnt work in our room. Neither did the telephone. Unable to call front desk, unless using my cell phone. Restaurant out of food. Dont believe I will go back. Cambria will get my business.
Tanya
Stayed 2 nights in Mar 2024
Response from Customer Service on 26 Mar 2024
Tanya, we appreciate your feedback. It's unfortunate to know you faced issues with room amenities and our restaurant service. Please know we strive to ensure comfort and satisfaction, so we kindly ask that in the future you notify management of any issues so that they may be resolved immediately. In light of your feedback, we'll focus on improving these areas. We hope you'll reconsider and offer us a chance to serve you better in the future.
Thomas, thank you for taking the time to share your experience. It's wonderful that the Anza A Calabasas Hotel's prime location was advantageous for your business needs. We look forward to the opportunity to host you again in the future. Safe travels!
6/10 Okay
Maria
22 Mar 2024
Disliked: Cleanliness
Bellman not available, staff not nicest , but front office swell for check-in process.
Maria
Response from Customer Service on 24 Mar 2024
Maria, we appreciate your valuable feedback about your check-in experience. We're pleased to know that the process was smooth for you. However, we regret any inconveniences you faced regarding the availability of our bellman and other interactions. We continually strive to improve our guest experiences, and your insights are crucial in that process. We hope to have the chance to serve you better in the future.
Cheryl, it's terrific to see that you've had a 5-star experience at The Anza A Calabasas Hotel. We're thrilled to know that we've met your expectations and we look forward to providing you with the same level of excellence in the future! Thank you for choosing us.
Heidi, thank you for your wonderful feedback! We're thrilled you had such a relaxing stay at The Anza A Calabasas Hotel. The comfort and satisfaction of our guests are always our top priorities. Happy to know our cozy beds contributed to your enjoyable experience. We hope to welcome you back in the future for another pleasant stay.
4/10 Poor
Nitzan
12 Mar 2024
Disliked: Cleanliness, staff & service, amenities
Nitzan
Stayed 4 nights in Mar 2024
Response from Customer Service on 3 Apr 2024
Nitzan, although there is no specific feedback given alongside the rating, your score indicates that your stay didn't meet expectations. It's disappointing to know this, and we would appreciate the opportunity to learn more about any issues encountered during your stay. Insights from guests like you greatly aid us in making necessary improvements. We hope for the chance to deliver a better experience should you choose to visit us in the future.
4/10 Poor
Aubrey
Travelled with partner
12 Mar 2024
Liked: Staff & service
Lots of stuff in room is broken or run down. The AC wasn’t working and window doesn’t open, so it was very stuffy. You have to pay $15 a night for parking. Staff is kind of hard to get a hold of as well. It’s next to shopping which is nice
Aubrey
Response from Customer Service on 14 Mar 2024
Aubrey, we're disheartened to read about your experience. It's regrettable that some features of your room did not meet the standards we strive to maintain, and in particular that you found the room's ventilation unsatisfactory. The additional fee you mentioned for parking is an industry standard to maintain the lot's upkeep and security. We're glad you found our location near shopping centers beneficial, and we hope to improve upon your impressions of our team's accessibility. We appreciate your feedback and will use it to refine aspects of our service. We trust you will give us a chance to provide a better experience on your next visit.
Cozy, nice amenities, clean, attractive, and comfortable for a great price point. Gym area could use a touch of paint, but not a big deal.
Jennifer
Stayed 3 nights in Mar 2024
Response from Customer Service on 14 Mar 2024
Jennifer, it's wonderful to hear you appreciated The Anza A Calabasas Hotel's comfort, cleanliness, enticing amenities, and affordability. Your feedback about the gym area needing a bit of cosmetic enhancement is noted, and we continually strive for overall improvement. Thank you again for your positive feedback and we look forward to having you stay with us again in the future.
Such a respite from the craziness that has become our world.
We love this place!
F.
Stayed 3 nights in Feb 2024
Response from Customer Service on 6 Mar 2024
F., it's heartwarming to read about your fondness for The Anza A Calabasas Hotel. We are glad to have offered a tranquil retreat amid life's chaos. We look forward to welcoming you back for more memorable experiences.
4/10 Poor
Juliana
3 Mar 2024
Juliana
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Mar 2024
Juliana, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.
Desmond, thank you for your excellent rating for The Anza A Calabasas Hotel. We are overjoyed knowing your stay was a great one. We look forward to your next visit for another wonderful experience.
10/10 Excellent
Lianna
Travelled with family and small children, Travelled with pets
Lianna, it's wonderful to hear that you and your family felt secure during your stay at The Anza A Calabasas Hotel. It's always our priority to provide a comfortable and secure environment for our guests. We thank you for choosing us and hope to have the pleasure of welcoming you back in the future.
Andre, thanks for taking the time to rate your experience at The Anza A Calabasas Hotel. We're thrilled to see your 5-star rating and look forward to hosting you again in the future.
Shannon, thank you for your fantastic score! It's a pleasure to know you had a great experience at The Anza A Calabasas Hotel. Our team members strive to provide memorable stays for our guests, and we hope to welcome you back soon. Safe travels until then!