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Reviews of Red Carpet Motel

2 out of 5
Red Carpet Motel
1117 N Baker Ave, Ontario, CA

Reviews

4.2
Rating 10 - Excellent. 12 out of 78 reviews" "
Rating 8 - Good. 4 out of 78 reviews" "
Rating 6 - Okay. 5 out of 78 reviews" "
Rating 4 - Poor. 11 out of 78 reviews" "
Rating 2 - Terrible. 46 out of 78 reviews" "

4.2/10

Cleanliness

4.8/10

Staff & service

4.2/10

Amenities

3.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excelent
Stayed 1 night in May 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has to be removed from the list,
Stayed 1 night in May 2024

10/10 Excellent

Luis

Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm glad I made it out safe with all of my things. Cockroaches of all kinds and sizes everywhere. Filthy and unsafe.
Stayed 2 nights in Mar 2024

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unprofessional and very poor customer service.
Stayed 1 night in Mar 2024

2/10 Terrible

Jose

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Place has tenants living there
Stayed 1 night in Mar 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is without a towel. The vent is broken off the heat. The room was cold. The microwave is filled with garbage. The bed does not have blankets only sheets.
Stayed 1 night in Feb 2024

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this is probably the worse motel I’ve been too and I been to some very sketchy and dirty ones but this one? Lmao horrible
Stayed 1 night in Feb 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shaking my head
Room where the sink leak didn’t have no shower curtain or tv or microwave and the window didn’t close all the way
Stayed 1 night in Jan 2024

2/10 Terrible

Patrice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very unsafe .. it's dirty and has so many state violations .. this Motel is over all worst .. #1 it had other guest hair in the shower , in the bed , it had roaches .. #2 it's no battery in the smoke detericior #3 someone tried to break in our room at 3:00 am in the morning and again at 3:05 none of the rooms are safe . #4 they require you to pay a key deposit for a door that don't work and has been broken in several times . #5 parking area very unsafe #6 several long term guest sitting on the stairs not letting you pass buy #7 there's knob on the front desk door

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not recommended
The worst I've ever been, this is definitely not for family. I stayed with my girl and couldn't spend the night, people arguing outside my door for hours, screaming, fighting, drugs, alcohol, bandalism, lots of bums at entrance.
Stayed 1 night in Jan 2024

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place looks sketchy, a bunch of sort of homeless people were around the place. Room had cockroaches, no toilet paper, no towels. When I asked for towels I just got one. The side dressers look like they found them on the streets, drawers were full of graffiti inside. There were people in and out from the room next to mine, they look like gang members, that made me feel unsafe. I ended up getting another room in another place for almost the same price.
Stayed 1 night in Jan 2024

8/10 Good

Felipe

Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

jayden

Disliked: Cleanliness, amenities, property conditions & facilities
As soon as I got here something of mine was stolen
Stayed 1 night in Nov 2023

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like bugs perfect place… never gonna stay their again
Stayed 1 night in Nov 2023

2/10 Terrible

Evie

Stayed 1 night in Nov 2023

10/10 Excellent

Hetkumar

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Nov 2023

8/10 Good

ASHLEY

Liked: Cleanliness, staff & service
Last resort worthy .... Not for extended stay .
For $60 the room served it's purpose. However, ad stated mini fridge came with the room. It did not. Door would not close right away and lock was hard to get into lock position. We did not stay because it kept sounding as if someone was trying to open the door. No towels, no soaps, nothing.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just awful, not worth the money you’ll save.
Bed bugs, roaches, leaking toilet, disgusting mattress and sheets, room stinks like cigarettes and weed, as well as the whole complex, neighbors make noise ALL NIGHT with people who come to buy drugs from them. I also told the clerk at the front desk about the bed bugs and he didn’t care, they know about them but won’t do anything about getting rid of them. Don’t be like me and be cheap, just spend the little extra money to stay at some chain motel across the street. Only positive is I learned my lesson about going super cheap on a motel, never again.
Stayed 2 nights in Oct 2023

4/10 Poor

chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the worse experience. Couldn't even have a towel and soap to shower with
Stayed 1 night in Oct 2023

4/10 Poor

Abdikarim

Stayed 2 nights in Oct 2023

2/10 Terrible

GILBERT

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only because we couldn't cancel but the place smell horrible as soon as you walk in. No towels or floor mat in bathroom.
Stayed 1 night in Sep 2023

2/10 Terrible

Florian

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs an roaches
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach motel
This motel is infested with roaches extremely dirty, and nobody to help fix anything
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The place is infested with roaches. Both my son and I woke up with roach bites all over our body. Wouldn't be bad if they didn't have a roach problem
Stayed 1 night in Sep 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
...
A little loud at night time but it was ok...
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very kind and attentive so was his staff. Always a pleasure
Stayed 1 night in Aug 2023

4/10 Poor

Alicia

Travelled with group
Disliked: Amenities, property conditions & facilities
There are no towels in the rooms and some dont have tvs. There are cockroaches as well
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Felicia

Disliked: Property conditions & facilities, room comfort
Horrible stay
The door would not lock properly lock. No tv pillows were lumpy smelled like smoke. Soap the size of a silver dollar. I would not recommend to anyone unless they were going to be on the street.
Stayed 1 night in Jul 2023

4/10 Poor

Becky

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Sonia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was bedbugs and roaches, and there was no tv in the room.
Stayed 1 night in Jul 2023

2/10 Terrible

E

Travelled with family
Disliked: Cleanliness, property conditions & facilities
bad experience very dirty when we walked in, dirty bed, dirty floor, dirty bathroom, bugs crawling, flies, dirty towels,: manager nice i dont think his housekeepers keep it clean or sanitary; the housekeeper acted like it was clean and questioned me not a bad place but been way better with clean rooms
Stayed 1 night in Jul 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Cody

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Charles

Stayed 1 night in Jul 2023

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a very unsafe place, the manager allows individuals who seem to be deeply involved in drugs to freely utilize the property.. the room I received had no toilet seat the TV was smashed and bugs was in the room.. when bringing it to the manager's attention it was no refunds take what you got.. this place should truly be investigated for illegal activity avoid at all costs this property
Stayed 2 nights in Jul 2023

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service and clearly the guy who help out doesn’t know the word respect
Stayed 1 night in Jul 2023

6/10 Okay

Lorenza

Liked: Staff & service
Room smell bad and leaking shower which you could hear the drops all night.
Stayed 1 night in Jun 2023

2/10 Terrible

Joe

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Had bed bugs and roaches i didnt stay the night because of that no refund was offerd from expedia or owners!!!
Stayed 1 night in Jun 2023

2/10 Terrible

Oscar

Stayed 1 night in Jun 2023

2/10 Terrible

Errcia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches and bedbugs
Hotel has roaches and bedbugs broken windows ran down AC not working. I was switched to another room and I still had roaches and bedbugs. I asked for a refund I was informed that I had to go through hotels.com, and I still have not been refunded. And they say they do not allow pets but he allowed me to stay with my pet and he charged me an extra $25 for my pet. when changing me to another room, I found the mattress really stained with smell like old bled looks like old blood. Everything is in the photos I was a housekeeper, so I know how address these to be bedded the customer service was basically you get what you pay for a MoveOn. You’re not gonna get a refund I never slept there never got to use anything in both rooms I checked in and I checked the room and discover all this and went to the front office to complain and requested a refund back which I have not been paid and it has been 17 days that includes non-business days this was the worst experience and afterwords I drove away. I’m happy and itchy from things that I seen this hotel needs pest control treatment and updating all across the board including the staff. They do not care about their property. They just want the money and you have to deal with it whenever you get it. Whatever you get the customer service is very poor to check it is a very small place. Only one person is allowed to stand in that area. I am very unhappy and would like my refund returned to me as soon as possible the month it’s not even over yet.
Stayed 1 night in Jun 2023

10/10 Excellent

Shunte

Stayed 1 night in Jun 2023

2/10 Terrible

Tasha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023