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Reviews of Pasadena Hotel & Pool

4 out of 5
Pasadena Hotel & Pool
928 E. Colorado Blvd., Pasadena, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1002 reviews" "
Rating 8 - Good. 198 out of 1002 reviews" "
Rating 6 - Okay. 79 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Xiang

Historical place with old charms. Very convenient to restaurants and shops.
Stayed 4 nights in Mar 2024

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service
Lovely courtyard and pool area. Limited use of elevator and full capacity hotel was annoying.
Stayed 1 night in May 2024

10/10 Excellent

mark

Travelled with partner
We’ve stayed here twice. Super facilities.
Stayed 2 nights in May 2024
Response from Front Desk Team on 14 May 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you as our guest again!

10/10 Excellent

Michelle, San Luis Obispo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice vintage vibe in a very convenient location close to downtown.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 14 May 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you as our guest again!

10/10 Excellent

Hayk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Front Desk Team on 14 May 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you as our guest again!

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service
Staff is amazing. Comped us for room damage. Lobby is cute but hotel is dated. Parking is very convenient. Decent location and price for what you get overall.
Stayed 7 nights in Apr 2024
Response from Front Desk Team on 14 May 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you as our guest again!

8/10 Good

Ely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awakened by a real early morning beeping sound.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I'm sitting at this moment at a window overlooking the pool and patio.
Stayed 1 night in Mar 2023
Response from Front Desk Team on 14 May 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you as our guest again!

10/10 Excellent

Jesse

Stayed 1 night in Apr 2024

2/10 Terrible

Sergio

Travelled with partner
Disliked: Staff & service, amenities
The A/C was not working while at my stay here, I complained to the staff about this and they told me they would fix it or move me to another room and contact me on my phone. I came back that night and the A/C was broken, then they told me the hotel is fully booked we can't do anything about it and then handed me a fan to use in my room. I had to take my own fan to my room. This place will charge you 29 dollars a night for parking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Terrence

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 29 Apr 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

2/10 Terrible

Richard

Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beautiful room
Stayed 2 nights in Apr 2024
Response from Front Desk Team on 25 Apr 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

10/10 Excellent

Raina

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Front Desk Team on 24 Apr 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We're so glad you enjoyed your stay and hope to have you again as our guest!

10/10 Excellent

Brian

Stayed 3 nights in Mar 2024
Response from Front Desk Team on 14 May 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you as our guest again!

8/10 Good

Sonia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 23 Apr 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay & hope to have you as our guest again!

10/10 Excellent

Erin Margot

Stayed 1 night in Feb 2024
Response from Front Desk Team on 23 Apr 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay & hope to have you again as our guest!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We encountered kind staff from initial check-in through to our last day. For example, I am a senior and I always travel with tea and the hotel kindly provided a kettle throughout the duration of our stay. Unfortunately, I became ill towards the end of our stay and the hotel accommodated a later check-out without having to change rooms which my husband and I appreciated very much. Next visit we hope to enjoy the bar, pool and patio!
Stayed 2 nights in Apr 2024
Response from Front Desk Team on 16 Apr 2024
Thank you so much for staying with us at the Pasadena Hotel & Pool! We appreciate your feedback and are so glad you enjoyed your stay. We look forward to having you again as our guest!

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy vibe hotel. The outside patio looked very comfortable and cozy. Bar staff were awesome and good selection of drinks.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 15 Apr 2024
Thank you so much for choosing to stay at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

4/10 Poor

huzaif

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel itself is good but its the staff that lacks, you have to in a request a day before for room service I put request and reminded the staff for room service and yet that night i come to a messy room no new towels and trash piled up
Stayed 3 nights in Apr 2024

10/10 Excellent

Elia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great design and convenient location for dining and shopping. Will def stay again.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 14 Apr 2024
Thank you so much for choosing to stay at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

8/10 Good

Zaven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very neat and nicely decorated and furnished hotel in a convenient and central part of Pasadena. Guests should be aware though that they should ask for an electric kettle on checking in. Otherwise there are no warm or cold drinks in any shape or form available from 11:00 pm to 4:30 am. Regardless I would have no hesitation to recommend the place to friends and family.
Stayed 3 nights in Apr 2024

10/10 Excellent

Behnam, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk Team on 11 Apr 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you as our guest again!

10/10 Excellent

Elisa, Chicago

Stayed 1 night in Apr 2024
Response from Front Desk Team on 28 Apr 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is this a pet-friendly hotel? Felt I was bitten by a flea when I took a nap. Saw someone come in with a dog...
Stayed 1 night in Apr 2024

10/10 Excellent

Lissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with an awesome pool and view and sweet second patio area to relax on. Upscale lobby that's classy and comfortable. The room was very small but everything else made up for it. The hotel and lobby was spotless. We would stay here again for sure!
Stayed 2 nights in Apr 2024
Response from Front Desk Team on 8 Apr 2024
Thank you for staying with us at the Pasadena Hotel & Pool! We appreciate your feedback and are so glad you enjoyed your stay. We hope to have you again as our guest!

10/10 Excellent

Rebeca

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 1 night in Apr 2024
Response from Front Desk Team on 4 Apr 2024
Thank you so much for staying with us at the Pasadena Hotel & Pool! We appreciate your feedback and are so glad you enjoyed your stay. We hope to have you as our guest again!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and patio area, helpful friendly staff.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 4 Apr 2024
Thank you so much for staying with us at the Pasadena Hotel & Pool! We appreciate your feedback and are so glad you enjoyed your stay. We hope to have you as our guest again!

10/10 Excellent

Jose Amado

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 4 Apr 2024
Thank you so much for staying at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

10/10 Excellent

Laura

Stayed 1 night in Apr 2024
Response from Front Desk Team on 23 Apr 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay & hope to have you again as our guest!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Cool vibe at this hotel. Friendly staff, nice decor.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 2 Apr 2024
Thank you so much for staying with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you as our guest again!

2/10 Terrible

Craig, W. Hollywood

Stayed 1 night in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Thank you so much for staying with us.

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from Front Desk Team on 14 Apr 2024
Thank you so much for choosing to stay at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

10/10 Excellent

John M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit - would come back for sure ! Spent time at the nice pool and bar Highly recommend it
Stayed 1 night in Mar 2024
Response from Front Desk Team on 23 Mar 2024
Thank you so much for choosing to stay at the Pasadena Hotel & Pool! We appreciate your feedback and are so glad you enjoyed your stay. We hope to have you again as our guest!

10/10 Excellent

Pengfei

Stayed 4 nights in Feb 2024
Response from Front Desk Team on 23 Mar 2024
Thank you so much for choosing to stay at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

6/10 Okay

Shelley

Travelled with family
The lights in the entry were burned out so we couldn't see in the room. The bath mat was torn in numerous places. The bartender on Saturday was very rude. The area rugs in the reception area is dangerous for tripping and also gets caught up when wheeling your suitcase.

10/10 Excellent

Fabian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and check in and out quick and easy. Would come back to stay again
Stayed 1 night in Mar 2024
Response from Front Desk Team on 19 Mar 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! Your feedback is much appreciated. We are so glad you enjoyed your stay and hope to have you as our guest again!

4/10 Poor

Amber

Business traveller
Liked: Cleanliness
Disliked: Staff & service
When I checked in, I was not informed of the parking charge. They took a security deposit for incidentals. The next day, I was on a work call and they repeatedly called my room and cell phone until I picked up the phone. They informed me I needed to pay for the parking charge, even though that was the purpose of the security deposit. Completely rude and disrespectful. And no clean towels after the first night.
Stayed 2 nights in Mar 2024

8/10 Good

Barbara

The decor in room and public areas is great. Excellent mattress. Very clean. Spacious. But would like coffee maker in room. It would also be nice to have better breakfast options than Starbuck’s pastries at inflated prices. Snack and beverage machines too. Great cafe 5 minutes away
Stayed 3 nights in Mar 2024

6/10 Okay

Aaron

Liked: Property conditions & facilities
Very noisy, thin walls.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Thank you so much for your feedback. We will address this to the management team.

8/10 Good

Colin

Stayed 1 night in Mar 2024
Response from Front Desk Team on 31 Mar 2024
Thank you so much for staying with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

10/10 Excellent

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very close to the Huntington Library and the Gamble House, which was why we went to Pasadena. Staff very nice. We felt safe. Good restaurants nearby. Will choose it again, if we return to Pasadena.
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 12 Mar 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! Your feedback is appreciated and we are so glad you enjoyed your stay! We hope to have you again as our guest!

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk Team on 8 Mar 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We hope to have you again as our guest!

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
it was pouring rain but self parking in the covered garage for $29 was great. martin gave me a nice upgrade to an upper floor more quiet room with a gorgeous pool view. clean and comfortable with a great bed.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 8 Mar 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

10/10 Excellent

kimberly

Stayed 1 night in Mar 2024
Response from Front Desk Team on 27 Mar 2024
Thank you for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you again as our guest!

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024
Response from Front Desk Team on 5 Mar 2024
Thank you so much for choosing to stay with us at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you as our guest again!

10/10 Excellent

Scott, Blacksburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish with a retro feel. Rooms are small and the closet door opens the wrong way. Looks nice but awkward.
Stayed 12 nights in Feb 2024

8/10 Good

Hae seung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Team on 5 Mar 2024
Thank you for choosing to stay with us at the Pasadena Hotel & Pool! We hope to have you again as our guest!

10/10 Excellent

MARIA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfortable bedding and beautifully decorated. The location is the best.
Stayed 2 nights in Feb 2024
Response from Front Desk Team on 1 Mar 2024
Thank you so much for choosing to stay at the Pasadena Hotel & Pool! We are so glad you enjoyed your stay and hope to have you as our guest again!

6/10 Okay

Ji won

Business traveller
Liked: Amenities
Rooms are small and design felt a bit overwhelming with the colorful carpet and patterns
Stayed 1 night in Feb 2024