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Reviews of Motel 6 Gardena, CA - South

2 out of 5
Motel 6 Gardena, CA - South
111 West Albertoni Street, Gardena, CA

Reviews

6.4
Rating 10 - Excellent. 43 out of 157 reviews" "
Rating 8 - Good. 28 out of 157 reviews" "
Rating 6 - Okay. 25 out of 157 reviews" "
Rating 4 - Poor. 26 out of 157 reviews" "
Rating 2 - Terrible. 35 out of 157 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Chioma

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It served the purpose even though the room was smelling like a smoke house and one of the towels was like someone used it to wipe off their make up.
Stayed 1 night in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Chioma, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Jose

Stayed 1 night in Apr 2024

4/10 Poor

Sunny

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Sunny, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Rajnesh, Hawthorne

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Rajnesh,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Cynthia, Lawndale

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Cynthia,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Kimberlyn

Stayed 1 night in Feb 2024

6/10 Okay

Antwon

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

marsha, Page

Stayed 1 night in Jan 2024

2/10 Terrible

Noone

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

JACQUELINE, Tarzana

Stayed 1 night in Nov 2023

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities
Asked for not smoking room but guess what they only have smoking rooms available terrible place 0 stars
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Juan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Anthony

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Dirty and smelled like cigarettes
I don’t want to fully bash this place but when we first checked in and started walking up towards our room, the stairs smelled like straight urine and was very dirty. Once we saw our room, it reeked like cigarettes and there was hair, holes, and huge stains all over the bedding. We checked the restroom and it was also pretty dirty and seemed like it wasn’t cleaned properly. We called and the employees were excellent and they gave us a new room. Sadly the room still felt a little dirty but wasn’t as bad as the first room. But the room service and the front desk workers were very friendly and amazing so I give so much respect there.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Anthony, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Alondra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Travelled with family
Liked: Staff & service
The staff were all very friendly.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Alberto

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
?
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 19 Sept 2023
Hi Alberto,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Roderick

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Sep 2023

4/10 Poor

Angel

Stayed 1 night in Aug 2023

4/10 Poor

GUADALUPE

Liked: Staff & service
Disliked: Cleanliness
The room snell like a smokers room
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2 Aug 2023
Hi Laura,Thank you for the perfect rating!!Maz K.#Team6

2/10 Terrible

Tynia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 19 Jul 2023
Hi Noel,Thank you for the perfect rating!!Lilith#Team6

2/10 Terrible

Yvette

Stayed 1 night in Jun 2023

6/10 Okay

James

Stayed 3 nights in Jun 2023

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Dwayne

Stayed 1 night in Mar 2023

10/10 Excellent

Lushawnya C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 28 Mar 2023
Hi Lushawnya,Thank you for the perfect rating!!Maz K.#Team6

2/10 Terrible

MANUEL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed there 2 nights, the second nighr my wife had her back passager tire slashed!!! There was also 6 other cars had flat tires!! And one car was vandalized pretty bad!!! Review the cameras ,!!! This place needs a overnight security
Stayed 1 night in Mar 2023
Response from Nancy Y. on 17 Mar 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

MANUEL

Disliked: Property conditions & facilities
My cars tire got slashed and the same to about 10 other cars!!! Horrible no security here ! And a high crime area! No i know!!!
Stayed 1 night in Mar 2023
Response from Nancy Y. on 17 Mar 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Gloria

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 22 Feb 2023
Hi Gloria, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. We will be coming back
Stayed 2 nights in Feb 2023
Response from Brand Experience Team on 15 Feb 2023
Hi Angela,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Comfortable
Weather was great and the room was comfortable
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 9 Feb 2023
Dear Kevin,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support. Dan J.#Team6

10/10 Excellent

David, Ridgecrest

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent economy hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, room comfort
We booked 2 suites. One of them was dirty and not up to standards. Staff did move us to another room. The elevator was not in service. It made it difficult going up and down 3 flights of stairs.
Stayed 1 night in Oct 2022

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this room for the international rugby tournament down the street. I anticipated the surrounding area to be sketchy but I did not feel safe parking my truck in the parking lot due to people walking around the lot when we arrived in the early evening. The non-smoking room smelled of cigarette smoke. The refrigerator did not work. There was only one towel in the bathroom. The bed was not made. I'm not exaggerating when I say that my throat hurt by the time I made my way through the urine-smelling staircase and back to my truck. I was fortunate enough to have found a neighboring hotel with vacancies for the remainder of my trip.
Stayed 3 nights in Aug 2022
Response from Brand Experience Team on 20 Sept 2022
Hi Jason,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

eduardo

Stayed 1 night in Sep 2022

10/10 Excellent

Michele

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer
Really loved the place & Staff were friendly, welcoming & very helpful.
Stayed 2 nights in Aug 2022
Response from Brand Experience Team on 20 Sept 2022
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

Deo

Stayed 3 nights in Aug 2022

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Daymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash
Pearly the lady at the front desk was a nightmare Hung up in my face Terrible customer service And the keys didn’t work Will never look at this place again 30 thumbs down
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 27 Jul 2022
Hi Daymond, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

8/10 Good

Marlita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean except for the towels for old and dingy and the sheets and the bedding just bring your own other than that friendly place
Stayed 4 nights in Jun 2022
Response from Brand Experience Team on 27 Jul 2022
Hi Marlita, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend
Easabt enough. The young Samoan gal at the desk was exceptional and very friendly. The hot water in shower was very welcomed after a day of play. California is overall going to hell! Roads and services are horrible everywhere we when. Sad to see once beautiful state going bad right before our eyes
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on 27 Jul 2022
Hi Elisabeth, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

4/10 Poor

QuZhon

Disliked: Amenities
Pretty dirty area, poor amenities, showers had no guards just connected straight to bathroom floor
Stayed 1 night in May 2022
Response from Brand Experience Team on 27 Jul 2022
Hi QuZhon, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 Okay

Aaron

Disliked: Property conditions & facilities
The price is too high!
Stayed 1 night in May 2022
Response from Brand Experience Team on 27 Jul 2022
Hi Aaron, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
This place is nice and it is clean we loved the double bed room so much room
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on 27 Jul 2022
Hi Candice, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a place to sleep for cheap it’ll work. No cockroaches so that was a plus.
Stayed 2 nights in Apr 2022
Response from Nancy Y. on 26 Apr 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6