5959 W. CENTURY BLVD, BUILDING ONE, Los Angeles, CA
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The stay was awesome beautiful big rooms great food at the bar staff was awesome had a late checkout at 1:30pm no charge which was awesome. Breakfast was average. Transit to and from airport was convenient and fast. The only thing no one knew much about public transport in the area to places but got there so was all good
The room stinks terribly but they don't have any other room we can switch to. After we complained, a guy come over, couldn't do anything about the terrible smell. Couldn't even bring an air freshener
Around property was dirty, overflowing trash cans, etc. The actual hotel was beautiful inside & out with many nice accommodations including state of the art elevators. Will definitely be back to stay here.
I enjoyed my stay here. I actually stupidly left my purse on a couch AND some dresses in the closet and they found both for me. My room was very clean and comfortable. Everyone was very nice.
Erin
Stayed 2 nights in May 2024
Response from Customer Service on 29 May 2024
Erin, thank you for sharing your experience at the Hyatt House LAX/Century Blvd. It is wonderful to hear that our team members were able to assist you with finding your belongings and that you found your room clean and comfortable. We are pleased that everyone you encountered was friendly. We look forward to welcoming you back in the future!
Michaela, thank you for rating your stay at Hyatt House LAX/Century Blvd! We're thrilled to see you had a great experience. We hope to welcome you back soon!
Omar, thank you for sharing your experience at Hyatt House LAX/Century Blvd. We're thrilled to hear you had a great stay. Our team looks forward to welcoming you back soon!
Thanks for the great rating, MinKyu!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hyatt House LAX/Century Blvd soon, we'd love to have you back!
6/10 Okay
Victor
Travelled with family and small children, Travelled with partner
24 May 2024
Liked: Amenities
Was noisy and no convenient parking
Victor
Stayed 1 night in May 2024
Response from Customer Service on 26 May 2024
Victor, thank you for sharing your feedback. We regret that the noise level and parking options did not meet your expectations. Your comments are important to us, and we continually strive to improve. We hope you consider giving us another chance in the future.
6/10 Okay
Antonios
Travelled with family and small children
23 May 2024
Liked: Cleanliness, staff & service
Room was clean. Staff were friendly. We stayed for one night to catch a flight but were woken up early by the room service. Our room included breakfast, which was a joke: limited variety and short time frame, only until 09:00. If you go around 9 the buffet is more or less empty and you’ll need to fight for your food (there were two persons arguing over the last waffle) - we saw that and skipped the whole experience. There are other options in the neighbourhood
Antonios
Stayed 1 night in May 2024
Response from Customer Service on 24 May 2024
Antonios, thank you for sharing your feedback. It’s great to hear that you found the room clean and our team members friendly. We're sorry you encountered an early disturbance during your stay and understand your concerns regarding the breakfast. Your comments are valuable and will be taken into consideration. We hope you consider staying with us again in the future.
Excellent to stay. Good treatment. Easy to commute.
Swamor
Stayed 2 nights in May 2024
Response from Customer Service on 24 May 2024
Swamor, thank you for your positive feedback about your stay at Hyatt House LAX/Century Blvd. The team is thrilled you appreciated the excellent treatment and convenient location. We hope to welcome you back soon!
The location is perfect if you are looking for a hotel around the lax airport area.
Also is very convenient that they have a shuttle service to-from the airport running very often.
The breakfast options are also great
BERENICE
Stayed 1 night in May 2024
Response from Customer Service on 24 May 2024
Berenice, thank you for highlighting the ideal location of Hyatt House LAX/Century Blvd and the convenience of our frequent airport shuttle service. We are glad you enjoyed the breakfast options as well. We look forward to welcoming you back soon!
Tina, thank you for your great feedback! The team at Hyatt House LAX/Century Blvd is pleased to know you found our location so convenient. We hope to welcome you back soon!
Stephanie,Thank you for sharing your feedback. The team at Hyatt House LAX/Century Blvd strives to provide timely service, and we will review your comments to make necessary improvements. We hope you consider staying with us again in the future.
Chiew, thank you for highlighting the convenience and appeal of Hyatt House LAX/Century Blvd. We're delighted you enjoyed your stay and hope to welcome you back soon!
Staff was very busy but was able to handle everything in a quick and timely matter! Overall staff was awesome hotel was top notch and shuttle service was a breeze!
Jeffrey
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Jeffrey, thank you for your kind words! The team at Hyatt House LAX/Century Blvd is thrilled to hear you had a top-notch experience and found our shuttle service convenient. We're looking forward to welcoming you back soon!
Janet, thank you for your excellent rating of the Hyatt House LAX/Century Blvd. Our team is thrilled to know you enjoyed your stay. We look forward to welcoming you back soon!
8/10 Good
Andrea
17 May 2024
Liked: Cleanliness, staff & service
Very clean place! I will recommend it!
The only thing for my taste rooms needed it more light
Was a little to dark
Andrea
Stayed 6 nights in May 2024
Response from Customer Service on 21 May 2024
Andrea,Thank you for recommending Hyatt House LAX/Century Blvd! We're delighted to hear you found the place very clean. Your feedback regarding the light in the rooms has been noted. We look forward to welcoming you back for another pleasant stay.
The team at Hyatt House LAX/Century Blvd is delighted to hear you had an awesome experience! We're looking forward to welcoming you back.
10/10 Excellent
Nancy
16 May 2024
Liked: Property conditions & facilities
Currently entrance under construction
Nancy
Stayed 1 night in May 2024
Response from Customer Service on 18 May 2024
Nancy, thank you for your feedback. We're delighted you enjoyed your stay at Hyatt House LAX/Century Blvd. We appreciate your understanding during the entrance renovation. We look forward to welcoming you back soon.
Clean and easy access to the airport. Nice breakfast
Scott
Stayed 1 night in May 2024
Response from Customer Service on 16 May 2024
Scott, thank you for your positive feedback about your stay at the Hyatt House LAX/Century Blvd. We're delighted you enjoyed our convenient location and breakfast offerings. Our team members work hard to maintain cleanliness and ensure guests have a pleasant experience. We're looking forward to welcoming you back soon!
Simon, thank you for your feedback. The team at Hyatt House LAX/Century Blvd is thrilled to see you had a good experience. We're looking forward to welcoming you back!
Gabriele, thank you for the fantastic rating! The team at Hyatt House LAX/Century Blvd is thrilled to hear that you had a great experience. We hope to welcome you back again soon!
The property is very clean and the room was very spacious. Their breakfast had a plenty of choice; omelet, sausage, potatoes, waffles, pancakes, fruits and pastries and more. Loved the stay!
Gabriele
Stayed 1 night in Feb 2024
Response from Customer Service on 16 May 2024
Gabriele, thank you for your wonderful feedback! It's great to hear that you enjoyed the spacious room and our extensive breakfast options at Hyatt House LAX/Century Blvd. We're delighted that you loved your stay and hope to welcome you back soon!
Room had no air conditioning or windows. Complained 3 times with no repairs
Asher
Stayed 2 nights in May 2024
Response from Customer Service on 16 May 2024
Asher, thank you for sharing your feedback. It's concerning to hear about your experience with the room's climate control and ventilation. Addressing such issues promptly is important to us, and it's disappointing to know this happened during your stay. Your feedback is valuable, and the team will look into this to prevent future occurrences.
Great property & staff. Shuttle came quickly & driver was courteous & drove safely
kevin
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Kevin, thank you for your kind words about the Hyatt House LAX/Century Blvd. We're glad to hear that you appreciated our property and had a positive experience with our shuttle service. It's always a pleasure hearing that our team members are delivering the courtesy and safety we strive for. We look forward to hosting you again in the future.
Great experience. When the room safe did not work, a staff member fixed this with a few minutes, even though the safe was broken beyond repair and had to be replaced. He showed up, took the old safe out, installed a new one within 10 min. Impressive.
Christoph
Stayed 1 night in May 2024
Response from Customer Service on 14 May 2024
Christoph, we sincerely appreciate your positive review. It's fantastic to hear that our team members at Hyatt House LAX/Century Blvd could swiftly resolve your safe issue, demonstrating the efficiency we always strive for. Your kind comments certainly bolster our commitment to excellent service. Looking forward to welcoming you back on your next visit.
Nandini, we appreciate your high rating of Hyatt House LAX/Century Blvd. We are glad to know that your stay with us met your expectations. Thank you for sharing your feedback and we hope to welcome you back soon.
It felt very friendly. The layout allowed for easy social interactions.
David
Stayed 1 night in May 2024
Response from Customer Service on 13 May 2024
David, it's wonderful to know you appreciated the warm atmosphere at Hyatt House LAX/Century Blvd. Our unique design indeed encourages effortless social connection. We're glad this feature enhanced your stay and look forward to welcoming you back in the future.
David, it's fantastic to know your stay at Hyatt House LAX/Century Blvd exceeded your expectations. We're pleased you had such an outstanding experience and we look forward to your next visit.
The hotel position, decor and cleanliness were great. The noise level of music on the ground floor was an assault to the senses. Not welcoming,like walking into a gym. This noise is present in the restaurant, lobby and business area. I retreated to my room for dinner and cannot make any phone calls or concentrate on my work in the business area.
Not consistent with the rest of the hotel facilities and staff have said they have no control to change it.
The rooms are peaceful.
Jane
Stayed 1 night in May 2024
Response from Customer Service on 12 May 2024
Jane, it's delightful to hear that you appreciated the hotel's location, aesthetics, and cleanliness. It's unfortunate, however, that the noise level in the common areas wasn't to your liking. We understand how important a serene environment can be, especially when trying to focus on work or enjoy a quiet meal. Please note that our team members always strive to make the environment suitable for our guests. We're pleased that you found respite in your room and experienced the tranquility we aim to offer in our accommodations. Your comments are important and will help shape our future decisions. Thank you for sharing your experience.
Emanuelle, thank you for your glowing rating of Hyatt House LAX/Century Blvd. We are thrilled to have met your expectations and hope to welcome you back soon for another impeccable experience.
Hosts were all helpful and the hotel was really great !
Samuel
Stayed 4 nights in May 2024
Response from Customer Service on 11 May 2024
Samuel, thank you for your uplifting review. It's wonderful to hear that our colleagues at Hyatt House LAX/Century Blvd were helpful, and you found the hotel to your liking. We appreciate your support and hope to see you again soon!
This property offers airport shuttle 24*7. Also, they arrange tour at reasonable cost. Restaurant offers wide variety of food options and drinks.
Mayura
Stayed 4 nights in Apr 2024
Response from Customer Service on 10 May 2024
Mayura, it's wonderful to read your positive feedback about Hyatt House LAX/Century Blvd. We're thrilled to know that you appreciated our 24/7 airport shuttle service and reasonable tour arrangements. It's also gratifying that you enjoyed our restaurant's diverse food and drink choices. Your patronage is highly valued, and we eagerly anticipate your next visit.
Shalyn, thank you for sharing your experience. We're delighted to know you had a pleasant stay at Hyatt House LAX/Century Blvd. Your kind words will encourage our team members to continue providing the best possible service. We look forward to welcoming you back soon.
The LAX are is generally difficult lately, due to the heavy amount of construction and poor signage. The Hyatt did make it quite effortless to park once we found our way there.
Jennifer
Stayed 1 night in May 2024
Response from Customer Service on 9 May 2024
Jennifer, it's fantastic to hear that despite the local challenges around the LAX area, Hyatt House LAX/Century Blvd was able to provide an effortless parking experience for you. This is a testament to our continued commitment to offer seamless experiences to our guests. Thank you for your wonderful feedback, we can't wait to welcome you back again soon.
Very convenient and fair breakfast. Close to restaurants and airport.
Yolanda
Stayed 8 nights in Mar 2024
Response from Customer Service on 9 May 2024
Yolanda, your feedback is greatly appreciated! We're delighted to hear that Hyatt House LAX/Century Blvd's location proved beneficial to your experience, making dining options and airport access a breeze. Also, knowing that you enjoyed our morning offerings is encouraging. We look forward to welcoming you back on your next visit to the city!
The staff was fantadtic. But the breakfast was ,to be honest, terrible
arthur
Stayed 1 night in May 2024
Response from Customer Service on 8 May 2024
Arthur, it's wonderful to hear that you found our team members at the Hyatt House LAX/Century Blvd to be fantastic. We genuinely value your feedback and will certainly apply attention towards enhancing our breakfast offerings. Looking forward to welcoming you back on your next visit to Los Angeles.
10/10 Excellent
Clay
7 May 2024
Love the pool table
Clay
Stayed 1 night in May 2024
Response from Customer Service on 8 May 2024
Clay, we're thrilled to hear that you enjoyed the pool table at Hyatt House LAX/Century Blvd. It's always gratifying to know when guests benefit from the amenities that define our unique experience. We hope to welcome you back soon.
Very nice and clean hotel. Good hot breakfast. Loved that they had a laundry room. Convenient to the airport
Chundra
Stayed 3 nights in Apr 2024
Response from Customer Service on 8 May 2024
Chundra, we're thrilled to hear that you enjoyed the cleanliness of Hyatt House LAX/Century Blvd. Our aim is to offer all the comforts of home, including a laundry room and a satisfying hot breakfast. We are also glad that our proximity to the airport served you well. We appreciate your positive feedback and hope to see you again soon.
Pauline, your rating suggests there were aspects of your stay that didn't meet your expectations. We would appreciate if you could provide us with more details regarding your experience. This helps us to make necessary improvements and offer better experiences in the future. Your feedback is important to us.
2/10 Terrible
Yuyin
5 May 2024
Yuyin
Stayed 1 night in May 2024
Response from Customer Service on 26 May 2024
We appreciate you taking the time to share your feedback, Yuyin.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.
Carlos, it's great to hear that you had a pleasant stay at Hyatt House LAX/Century Blvd. We truly appreciate your feedback and hope to welcome you back in the future.
4/10 Poor
Fredy
Travelled with family and small children
4 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom design is terrible. No shelves so guest are unable to utilize to store items. If they put more effort in to their rooms as they did their parking lot it would be superb.
Nice place for a one night stay. Clean friendly staff. Pool was chilly and hot tub was foaming.
Daniel
Stayed 1 night in Apr 2024
Response from Customer Service on 5 May 2024
Daniel, it's great to hear that you found the Hyatt House LAX/Century Blvd to be a pleasant place for a one-night stay, and appreciated its cleanliness and our friendly team members. We wish your relaxation time in the pool area had been more enjoyable and will take your observations into consideration for future improvements. We hope to host you again soon.
Thanks for the 4/5 rating, Matthew!We're thrilled you enjoyed your time at Hyatt House LAX/Century Blvd so much! We look forward to sharing an even better experience with you soon. Have a lovely day!