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Dear guests,Thank you for staying with us and your feedback, we appreciate.
4/10 Poor
Haig
Travelled with family
20 May 2024
This is NOT a hotel, it’s 2 floors with bedroom doors looking to the parking lot.. the rooms smell humid like a motel, though the rooms are recently renovated, the price point AND parking fee (!!?) is similar to a hotel without getting the sense of security and amenities of a hotel… the noice goes through the walls and (of course) people use it like a motel for hookups… anyways, priced and advertised like a motel, it would be a 5 star…
Haig
Stayed 6 nights in May 2024
Response from Hotel Xilo Manager on 21 May 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate.
I like the location, it is close to fine places. I like the staff, very friendly and helpful. I like the rooms, its cleanliness. If there is anything not-so-pleasant is the sliding door to the toilet, it leaves a gap so if there is anybody with you, that person can see you through the gap when you're sitting in the toilet.
Jesus Antonio
Stayed 2 nights in May 2024
Response from Hotel Xilo Manager on 8 May 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate.
Good location but WiFi didn’t work, there isn’t conditioner in the shower, breakfast only some old bread, one fake butter and one Jelly, nothing compared with I saw on the pictures .
Eliziane
Stayed 1 night in Apr 2024
Response from Hotel Xilo Manager on 25 Apr 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate. As far as our breakfast it is a buffet and you were welcome to grab anything during the breakfast hours. Kind regards,
10/10 Excellent
Jared
19 Apr 2024
Jared
Stayed 1 night in Apr 2024
Response from Hotel Xilo Manager on 9 May 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate.
2/10 Terrible
Jeanne
14 Apr 2024
Disliked: Property conditions & facilities
The rooms were extremely small. The picture made them look a lot bigger.
Jeanne
Stayed 2 nights in Apr 2024
Response from Hotel Xilo Manager on 16 Apr 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate. Our rooms are standard size hotel rooms.
Dear guests,Thank you for staying with us and your feedback, we appreciate.
10/10 Excellent
David, bell gardens
8 Apr 2024
Disliked: Property conditions & facilities
David
Stayed 1 night in Apr 2024
Response from Hotel Xilo Manager on 9 Apr 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate.
6/10 Okay
Kristin
Travelled with family and small children
7 Apr 2024
Liked: Staff & service
I think the room as pretty good, we stayed only for the night. Has a fridge and microwave. The breakfast was cereal, bagels and muffins and coffee and tea. Parking was $12. Husband really liked the rain shower head. Not sure where the pool was but prob to cold for when we went in spring anyways. Only complaint is that the room had a strong smell that I couldn’t place. Had to have my beanie on my face to be able to sleep though it.
Kristin
Stayed 1 night in Apr 2024
Response from Hotel Xilo Manager on 9 Apr 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate.
Dear guests, Thank you for staying with us and your feedback, we appreciate.
6/10 Okay
Janet
3 Apr 2024
There was only one hook to hang a towel, the corners in the bathroom were dirty, the sheets were thin, some staff was super friendly, others, not so much. The shower set up was not convenient to showering, the soap, shampoo and conditioner pumps were either empty or not working.
Janet
Stayed 2 nights in Apr 2024
Response from Hotel Xilo Manager on 6 Apr 2024
Dear guests, Thank you for staying with us and your feedback, we appreciate.
The room we stayed at had a weird odor to it, like humid locker room. The sheets had stains on them, it looked like blood. At check out there was a gas smell outside and was told it was the laundry room.
Yajaira
Stayed 3 nights in Mar 2024
Response from Hotel Xilo Manager on 6 Apr 2024
Dear guests, Thank you for staying with us and your feedback, we appreciate. We apologize for this inconvenient.
10/10 Excellent
Kristine
Travelled with family
30 Mar 2024
Liked: Cleanliness, staff & service, amenities
Check in was easy but the window in the first room we were assigned to wouldn't lock. They did give us a different room when we asked though.
Kristine
Stayed 1 night in Mar 2024
Response from Hotel Xilo Manager on 6 Apr 2024
Dear guests, Thank you for staying with us and your feedback, we appreciate.
1 They CHARGE for parking! Unacceptable!
2. The room smelled like it was sanitized like a crime scene. THe odor was so strong it kept me up most of the night.
3. THe HVAC noise also kept me up at night
4. Only 1 thin blanket was available
Will not stay or recommend motel
Richard
Stayed 1 night in Mar 2024
Response from Hotel Xilo Manager on 19 Mar 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate.
Our overall experience was good. Staff was friendly and our room was clean. The location is convenient as you are able to walk to Downtown Glendale with many dining and shopping options.
Allison
Stayed 4 nights in Mar 2024
Response from Hotel Xilo Manager on 20 Mar 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate.
Dear guests,Thank you for staying with us and your feedback, we appreciate.
4/10 Poor
Jose, Durango
Travelled with family
14 Mar 2024
Disliked: Cleanliness, staff & service
Could not bare to spend the night, the room smelled terrible, even though it was somewhat renovated, the smell was embedded to the walls, carpet, etc. Chose ground level for easier access, whoever was on the top level was either having a dance party or the floor was close to collapsing. Sorry, wish I had something better to share
Jose
Stayed 3 nights in Mar 2024
Response from Hotel Xilo Manager on 15 Mar 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate. We apologize for the noise encountered. Regards,
Great room with jetted tub in the room and large shower with rain shower head. TV is difficult to figure out channels. Parking is $12. Corner room with jetted tub can be noisy because laundry is next door. Rooms not well insulated for sound, we could hear the upstairs guests walking around and muffled voices.
Jeffrey
Stayed 1 night in Mar 2024
Response from Hotel Xilo Manager on 13 Mar 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate.
Dear guests,Thank you for staying with us and your feedback, we appreciate.
8/10 Good
Maria
Travelled with family
19 Feb 2024
Liked: Staff & service, room comfort
Overall our stay was good. The place felt safe which is always important to us. We enjoyed the complimentary breakfast the first day, everything tasted fresh. We had a cup of milk, bagel and an orange. The second day however the bagels were hard. I think they were left out.
Maria
Stayed 2 nights in Feb 2024
Response from Hotel Xilo Manager on 23 Feb 2024
Dear guests,Thank you for staying with us and your feedback, we appreciate. Due to the intense rain we experienced we are in the process of renovating all rooms. We apologize for this inconvenience.