All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were unsympathetic that we had a clogged bathtub drain over the 3 night stay there and wouldn't offer any type of compensation. Very unsanitary.
Mohammed
Stayed 3 nights in May 2024
Response from Luke Alexander on 22 May 2024
Dear Mohammed,Thank you for your feedback. We are so sorry to hear that you had a poor experience at our hotel. At check-in front desk explains to you the house keeping service policy, room accommodations and amenties to you. Our front desk team is always available to correct any issues you might have with your room accommodations, parking and other services quickly and efficiently. We would like to invite you to give us a try again on your next trip to LA. It will be our pleasure to make your next stay more pleasant by providing you with the high standards of service which we are known for. Have a great rest of the year!Sincerely,Luke AlexanderGuest Relations Marketing
The parking guys were so nice and got your car right away and opened the doors!
Sandra Renae
Stayed 6 nights in May 2024
Response from Luke Alexander on 17 May 2024
Dear Sandra Renae,When you stay here it's like a home away from home. It's great to read that we have met your expectations and that our Hollywood location, amenities and renovated room accommodations were suitable to all your needs. You have said it best: "The parking guys were so nice and got your car right away and opened the doors!"Once again, thank you for your thoughtful comments to our staff and hotel. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.Sincerely,Luke AlexanderGuest Relations Marketing
Dear David,Thank you so much for your great review of our hotel. We here at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame pride ourselves on delivering the best level of customer service to ensure an awesome stay and it seems like we succeeded on this end. See you next time and have a great rest of the year!Sincerely,Luke AlexanderGuest Relations Marketing
Great location and hotel amenities. People are very friendly and helpful. Laundry in house is great
Elizabeth
Stayed 2 nights in May 2024
Response from Luke Alexander on 22 May 2024
Dear Elizabeth,We are very happy to have surprised you with our staff service. When you stay here its like a home away from home. Thank you for writing a review about our property. It makes us happy to read we have met your expectations and that our Hollywood location, amenities and renovated room accommodations were suitable to all your needs. You have said it best: "People are very friendly and helpful. Laundry in house is great"Once again, thank you for your thoughtful comments to our staff and hotel. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.Sincerely,Luke AlexanderGuest Relations Marketing
The property was a short walk from Hollywood Blvd. and the Hollywood Bowl.
Deborah
Stayed 4 nights in May 2024
Response from Luke Alexander on 13 May 2024
Dear Deborah,It's a pleasure to see that your entire experience, from our comfortable rooms to our fast WIFI, were of great value to you during your stay with us. It will be our pleasure to be your gracious and friendly hosts the next time you're in Hollywood. See you next time and have a great rest of the year!Sincerely,Luke AlexanderGuest Relations Marketing
The property was in a good location. You can walk to the walk of fame and many stores in the Hollywood area. The room was clean and the staff was very attentive. The hotel offers breakfast in the morning. The breakfast staff is excellent. I will stay here again.
Mary Ann
Stayed 2 nights in May 2024
Response from Corey on 13 May 2024
Dear Mary Ann,Thank you for taking a moment to share your warm feedback on your stay with us. I am happy to hear your excitement towards the hotel. We here at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame pride ourselves on delivering the best level of customer service to ensure an awesome stay and it seems like we succeeded on this end. You have said it best: "The room was clean and the staff was very attentive. The hotel offers breakfast in the morning. The breakfast staff is excellent. I will stay here again."From the front desk to the breakfast staff, we make sure to make you feel at home during your stay with us. Thank you again for sharing with us your experience, and we hope to welcome you back again soon.Kind Regards,Luke AlexanderGuest Relations Marketing
My over all experience, cleanliness, staff service was very welcoming! Especially the 2 ladies working the breakfast buffet.
anne brittney
Stayed 1 night in May 2024
Response from Luke Alexander on 14 May 2024
Dear anne brittney,I can't wait to share this review with Marietta and rest of hotel staff! Our team members are thrilled to hear that you enjoyed our room accommodations, hotel amenities, and friendly atmosphere. It's a pleasure to see that your entire experience, from our comfortable rooms to our central location were of great value to you during your stay with us. It will be our pleasure to be your gracious and friendly hosts the next time you're in Hollywood. See you next time and have a great rest of the year!Sincerely,Luke AlexanderGuest Relations Marketing
The staff is incredible. Everyone we interacted with was friendly and went above and beyond to make us comfortable, especially the 2 women running the breakfast. Super convenient location, within walking distance to Hollywood Bowl and the Walk of Fame. Street noise was a little loud at night but that’s a small price to pay for being so close to everything.
Jesse
Stayed 2 nights in May 2024
Response from Corey on 6 May 2024
Dear Jesse,Thank you for staying with us. We appreciate you taking note of all our hard work and attention to detail. Marieta and all the rest of the hotel staff are truly awesome and knowledgeable at what they do. It is great to hear that our staff made this trip both perfect and wonderful for you. We will pass on your compliments to Marieta to let her know her always friendly and efficient service made a great impact on your stay. Be sure to come see us again during your next trip to LA. We look forward to welcoming you back.Best Regards, Luke AlexanderGuest Relations Marketing
Booked this Hotel for an event at Hollywood Bowl. It was only a 10 minute walk. It was safe and clean, bed was comfortable. I liked the valet parking staff and my car was retrieved within minutes. I would recommend this hotel if you are attending an event in the area.
Kimberley
Stayed 2 nights in May 2024
Response from Corey on 5 May 2024
Dear Kimberley,Thank you! It is greatly appreciated when we have guests letting other future guests know what a great value we really are. We are also pleased to find out we've met your expectations when it comes to our newly fully renovated room accommodations and best of all our Hollywood location.You have said it best: "It was safe and clean, bed was comfortable. I liked the valet parking staff, and my car was retrieved within minutes. I would recommend this hotel if you are attending an event in the area."We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame. Have a great rest of 2024 year!Sincerely,Luke AlexanderGuest Relations Marketing
6/10 Okay
jonelle
Travelled with partner
4 May 2024
Liked: Cleanliness
Disliked: Staff & service
Walking distance to hollywood bowl. Comfortable bed.
No streaming tv connections, Room was Very dark
jonelle
Stayed 1 night in May 2024
Response from Corey on 5 May 2024
Dear jonelle,Thank you for your kind comments about your stay at our hotel. We are always thrilled to hear when our guests enjoy our friendly service, our complimentary breakfast, and our great location to all Hollywood attractions! From the front desk to the breakfast staff, we make sure to make you feel at home during your stay with us. Thank you again for sharing with us your experience, and we hope to welcome you back again soon.Best Regards, Luke AlexanderGuest Relations Marketing
Dear Barry,Thank you for writing a review about our property. It makes us happy to read we have met your expectations and that our Hollywood location, amenities and renovated room accommodations were suitable to all your needs. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.Sincerely,Luke AlexanderGuest Relations Marketing
Access to Hollywood Blvd is a 5 minute walk. Breakfast is outstanding
David
Stayed 6 nights in Apr 2024
Response from Luke Alexander on 27 Apr 2024
Dear David,Like we always say: welcome to your home away from home. It was a pleasure meeting you. Thank you for taking the time to offer your wonderful feedback from your recent stay. I'm happy to hear our newly remodeled hotel and staff team continue to make positive impressions. It was a pleasure having you stay at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame and we look forward to welcoming you back in the near future.Best Regards, Luke AlexanderGuest Relations Marketing
Dear Kendal,Glad you made us your home away from home for your planned stay! We also appreciate you taking the time to make us aware of your Holiday Inn Express stay experience. Thank you for the compliments regarding our Hollywood location, renovated rooms and hotel staff crew. You have said it best: "Great stay post a big Hollywood Bowl concert."Please come see us again on your next trip to LA. We will have plenty of bright smiles and friendly faces to welcome you.Sincerely,Luke AlexanderGuest Relations Marketing
Dear Jefferson,Thank you for your positive review of our fantastic hotel. Our breakfast staff do an awesome job, and we are glad they made you feel at home, during breakfast time. Thank you again for sharing with us your experience, and we hope to welcome you back again soon.Best Regards, Luke AlexanderGuest Relations Marketing
4/10 Poor
Manuel
Travelled with family and small children
25 Mar 2024
Disliked: Cleanliness, amenities
Front desk attendant was very dry and awkward. Found a roach in the shower after coming back from a day at Universal.
Manuel
Stayed 2 nights in Mar 2024
Response from Luke Alexander on 25 Mar 2024
Dear Manuel,Thank you for your feedback. We are so sorry to hear that you had a poor experience at our hotel. This feedback, regarding hotel noise you experienced, will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.We would like to invite you to give us a try again on your next trip to LA. It will be our pleasure to make your next stay more pleasant by providing you with the high standards of service which we are known for. Have a great rest of 2024 year!Sincerely,Luke AlexanderGuest Relations Marketing
Comfortable for my family. 5 min walk to walk of fame and more. Breakfast included with great service.
Roberto
Stayed 1 night in Mar 2024
Response from Luke Alexander on 24 Mar 2024
Dear Roberto,Thank you so much for choosing our hotel as your preferred accommodation. I am glad that we are continuing to meet guests expectations when it comes to our room accommodations and staff service. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence for many more years to come. Have a great rest of 2024 year!Kind Regards,Luke AlexanderGuest Relations Marketing
Dear Susan,When you stay here it's like a home away from home. It makes us happy to read we have met your expectations and that our Hollywood location, amenities and renovated room accommodations were suitable to all your needs. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.Sincerely,Luke AlexanderGuest Relations Marketing
Close to Universal Studios. Room was clean and spacious. Nice breakfast. Staff was also very friendly.
BRITTANY
Stayed 1 night in Mar 2024
Response from Luke Alexander on 13 Mar 2024
Dear BRITTANY,Thank you! It is greatly appreciated when we have guests letting other future guests know what a great value we really are. Our location, newly renovated accommodations and complimentary breakfast is definitely a great value plus we have a great staff team that is always ready to help you. Thanks for the special kind words regarding our breakfast staff! We look forward to the opportunity of serving you again in the near future. Have a wonderful 2024!Best Regards,Luke AlexanderGuest Relations Marketing
Clean, convenient, great breakfast, great staff (especially the ones taking care of the breakfast). Only downside: our room was a little humid.
Arnaud
Stayed 2 nights in Feb 2024
Response from Luke Alexander on 7 Mar 2024
Dear Arnaud,Thank you for the amazing, detailed review. I am glad that we are always able to meet your expectations when it comes to our room accommodations, staff service and breakfast. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence for many more years to come. We look forward to the opportunity of serving you next year.Sincerely,Luke AlexanderGuest Relations Marketing
The place is modern and chic. I have stayed at every hotel around including Loewes and the Roosevelt and the w. This place is just as nice as far as the rooms. The breakfast area looks good and would have been heaven for me as a kid. Honestly the rooms are very nice and mosern. Linens were amazing.
If you have kids, come here!! The pool is not the focus, not should it be in Hollywood. Pools here are more like photo shoots anyway.
Courtney
Stayed 1 night in Feb 2024
Response from Luke Alexander on 28 Feb 2024
Dear Courtney,Thank you for taking the time to share your warm thoughts from your recent stay! It's a pleasure knowing that our room accommodations exceeded your expectations. We love the compliments on our linen."The place is modern and chic. I have stayed at every hotel around including Loews and the Roosevelt and the w. This place is just as nice as far as the rooms. The breakfast area looks good and would have been heaven for me as a kid."We also believe that our location is ideal and satisfied that you also found the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame to be situated centrally to most Hollywood attractions. We look forward to welcoming you back in the near future.Sincerely,Luke AlexanderGuest Relations Marketing
10/10 Excellent
Sandalee
19 Feb 2024
Sandalee
Stayed 1 night in Feb 2024
Response from Corey on 20 Mar 2024
Dear Sandalee,Thank you so much for taking the time to leave us your feedback regarding Holiday Inn Express Hollywood Walk of Fame. We appreciate your 5 out of 5 rating!We know you have many choices when it comes to lodging and hope you will continue to choose Holiday Inn Express Hollywood Walk of Fame for your future travel needs. Kind Regards,Luke AlexanderGuest Relations Marketing
Dear Jason,Thank you for staying with us and sharing your hotel stay experience with us. I am glad you enjoyed our comfortable modern and clean renovated hotel. Thanks for pointing out our complimentery breakfast and how great staff support was. We appreciate all the feedback to ensure we provide the best level of service. We look forward to the opportunity of serving you in the future.Best Regards,Luke AlexanderGuest Relations Marketing
The workers at the hotel are all very friendly and helpful. The room was great and we would stay there again if we ever go back t LA.
Charles Sanders
Stayed 5 nights in Jan 2024
Response from Luke Alexander on 31 Jan 2024
Dear Charles Sanders,Thank you for taking the opportunity to offer such glowing feedback from your recent stay. It is a great pleasure to hear you thoroughly enjoyed your time with us.You have said it best: "The workers at the hotel are all very friendly and helpful."We strive to provide our guests with excellent level of customer service, and it seems we truly succeeded on that end. Thank you again for your review and we look forward to the opportunity of serving you again in the near future. Have a wonderful rest of the year!Best Regards,Luke AlexanderGuest Relations Marketing
10/10 Excellent
Luke
Travelled with family, Travelled with family and small children
The property is well located and close to universal studios and Dolby theatre annf has a nice buffet breakfast included, staff were really friendly - the only thing to plan is that laundry is only open between 8am and 8pm so need to plan if need to do washing
Luke
Stayed 4 nights in Jan 2024
Response from Luke Alexander on 25 Jan 2024
Dear Luke,Thank you so much for choosing our hotel as your preferred accommodation. I am glad that we are continuing to meet guests' expectations when it comes to our room accommodations and staff service. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence for many more years to come. Have a great 2024 year!Best Regards, Luke AlexanderGuest Relations Marketing
Staff was extremely friendly, hotel is clean. Family friendly!
GABRIELA
Stayed 1 night in Jan 2024
Response from Luke Alexander on 24 Jan 2024
Dear GABRIELA,We are smiling to know that our hotel staff service is top notch and impressed you. Thank you for taking the opportunity to offer such glowing feedback from your recent stay. It is a great pleasure to hear you thoroughly enjoyed your time with us. It is also nice to read that you found our whole staff to be engaging and friendly. We strive to provide our guests with excellent level of customer service and it seems we truly succeeded on that end. Thank you again for your review and we look forward to the opportunity of serving you again in the near future. Have a wonderful rest of the year!Sincerely,Luke AlexanderGuest Relations Marketing
Travelled with teens , great location.
Staff very helpful n friendly
Would stay again
Amy
Stayed 3 nights in Jan 2024
Response from Corey on 22 Jan 2024
Dear Amy,Thank you for taking the time to offer your wonderful feedback from your recent stay. I'm happy to hear our staff continue to make positive impressions with each new and returning guests. We will pass on your compliments to our staff to let them know their service made a great impact on your stay. It was a pleasure having you stay at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame and we look forward to welcoming you back in the near future. Have a great rest of 2024 year!Best Regards,Luke AlexanderGuest Relations Marketing
4/10 Poor
Flora
Travelled with family and small children
15 Jan 2024
Liked: Property conditions & facilities
Not regular parking, they force you to pay for a valet parking only $45 a night. That’s insane.
Flora
Stayed 2 nights in Jan 2024
Response from Luke Alexander on 18 Jan 2024
Dear Flora,We encourage constructive criticism so we may be able to learn and grow but unfortunately it doesn't sound like the fundamental characteristics of the hotel failed to meet your expectations. Front desk staff is always available to tackle any room issues you might have during your stay. Thank you once again for your comments, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us direct.Sincerely,Luke AlexanderGuest Relations Marketing
Dear Anonymous,You had an awesome stay with us! Thank you for taking the time to review the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame. We look forward to seeing you again when you are in the area. Happy New Year!Sincerely,Luke AlexanderGuest Relations Marketing
2/10 Terrible
Lawona
1 Jan 2024
False advertisement on room.
Lawona
Stayed 1 night in Dec 2023
Response from Luke Alexander on 8 Jan 2024
Thank you for writing a review about our property. It makes us happy to read we have met your expectations and that our Hollywood location, amenities and renovated room accommodations were suitable to all your needs. Sincerely,Luke AlexanderGuest Relations Marketing
8/10 Good
Antonio J
31 Dec 2023
Antonio J
Stayed 1 night in Dec 2023
Response from Luke Alexander on 2 Jan 2024
Dear Antonio J,Thank you so much for taking the time to leave us your feedback regarding Holiday Inn Express Hollywood Walk of Fame.We know you have many choices when it comes to lodging and hope you will continue to choose Holiday Inn Express Hollywood Walk of Fame for your future travel needs. Happy New Year!Kind Regards,Luke AlexanderGuest Relations Marketing
Dear Zubeda Abdullah,Thank you! It is greatly appreciated when we have guests letting other future guests know what a great value we really are. We are so pleased to hear that our staff made this trip flawless. It was a pleasure having you stay with us, and we look forward to welcoming you back in the near future. Have a great new year!Sincerely,Luke AlexanderGuest Relations Marketing
Dear Sukhwinder,Thank you! It is greatly appreciated when we have guests letting other future guests know what a great value we really are.Our location, newly renovated accommodations and complimentary breakfast is definitely a great value plus we have a great staff team that is always ready to help you. We look forward to the opportunity of serving you again in the near future. Have a wonderful new year and best wishes to you and your family.Best Regards,Luke AlexanderGuest Relations Marketing
Dear Melissa,Hope all is well with you. We are so glad that you had an awesome stay with us and appreciate you taking note of all our hard work and attention to detail. It is great to hear that our staff made this trip both comfortable and exciting for you. It was a pleasure having you stay with us. We look forward to welcoming you back in the near future. Have an awesome new year! Sincerely,Luke AlexanderGuest Relations Marketing
Dear Abhishek,Thank You for the 5 rating! We greatly appreciate it when we have guests letting other future guests know what a great value we really are.We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.Sincerely,Luke AlexanderGuest Relations Marketing
We had a great stay. Hotel is close to Hollywood Blvd and all the kitschy hollywood fun. They even held our luggage for a few hours after checkout while we checked out the sights...for free!
Timothy
Stayed 2 nights in Dec 2023
Response from Corey on 27 Dec 2023
Dear Timothy,Thank you for staying with us. We appreciate you taking note of all our hard work and attention to detail. It is great to hear that our staff made this trip both perfect and wonderful for you. It was a pleasure having you stay with us! We look forward to welcoming you back in the near future. Have a great rest of the year!Warmest Regards,Corey BoucheGeneral Manager
Dear Amy,Thank you for writing a review about our property. It makes us happy to read we have met your expectations and that our Hollywood location, amenities and renovated room accommodations were suitable to all your needs. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.Sincerely,Luke AlexanderGuest Relations Marketing
8/10 Good
Ivonne
22 Dec 2023
Ivonne
Stayed 2 nights in Dec 2023
Response from Luke Alexander on 11 Jan 2024
Dear Ivonne,Thank you for taking a moment to share your warm feedback on your stay with us. I am happy to hear your excitement towards the hotel. We here at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame pride ourselves on delivering the best level of customer service to ensure an awesome stay and it seems like we succeeded on this end. Thank you again for sharing with us your experience, and we hope to welcome you back again soon. Happy New Year!Sincerely,Luke AlexanderGuest Relations Marketing
10/10 Excellent
Raul
21 Dec 2023
Raul
Stayed 2 nights in Dec 2023
Response from Luke Alexander on 10 Jan 2024
Dear Raul,Thank you for taking the time to offer your wonderful feedback from your recent stay.Please come see us again, soon. It will be our honor to be your welcoming hosts on your next trip to Hollywood. Have a great rest of the year!Best Regards,Luke AlexanderGuest Relations Marketing
Dear Timothy,We love great reviews! Glad to hear that you enjoyed our location very much, renovated rooms and our professional staff service. Your comments will be shared with our entire staff, as reminder to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a great place to stay. You have many choices when it comes to lodging and we thank you for choosing Holiday Inn Express Hollywood Walk of Fame for your travel needs.Sincerely,Luke AlexanderGuest Relations Marketing
Dear Donald,Looks like you had an awesome stay with us! Thank you for taking the time to review the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame. Our staff works hard to provide an excellent experience for our guests so I am pleased to see that you had a great breakfast room experience and that you were able to find everything you needed during your stay. We look forward to seeing you again when you are in the area. Sincerely,Luke AlexanderGuest Relations Marketing
Dear Diane,Yes, only a few minutes from Hollywood Walk of Fame! Our team members are thrilled to hear that you enjoyed our room accommodations, hotel amenities, and friendly atmosphere. It's a pleasure to see that your entire experience, from our comfortable rooms to our central location were of great value to you during your stay with us. It will be our pleasure to be your gracious and friendly hosts the next time you're in Hollywood!Sincerely,Luke AlexanderGuest Relations Marketing
8/10 Good
Cherry
28 Nov 2023
Liked: Cleanliness, staff & service, amenities
Cherry
Stayed 1 night in Nov 2023
Response from Corey on 19 Dec 2023
Dear Cherry,Thank you for staying with us. We appreciate you taking note of all our hard work and attention to detail.Be sure to come see us again during your next trip to LA. We look forward to welcoming your back. Best Regards, Luke AlexanderGuest Relations Marketing
8/10 Good
TAI-KUEI
26 Nov 2023
TAI-KUEI
Stayed 1 night in Nov 2023
Response from Corey on 17 Dec 2023
Dear TAI-KUEI,Big thank you for taking the time to review the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame. Our staff works hard to provide an excellent experience for our guests, so I am pleased to see that you had a great check-in, room experience and that you were able to find everything you needed during your stay. We look forward to seeing you again when you are in the area. Sincerely,Luke AlexanderGuest Relations Marketing
4/10 Poor
ABHAY
21 Nov 2023
ABHAY
Stayed 3 nights in Nov 2023
Response from Corey on 13 Dec 2023
ABHAY,We love that you had an amazing stay. Thank you for reaching out to us and letting us know how your stay was. We look forward to welcoming you back in the near future, for a longer vacation stay! Have a wonderful rest of the year and Happy Holidays! Sincerely,Luke AlexanderGuest Relations Marketing
10/10 Excellent
Denise, Hermiston
Travelled with family
21 Nov 2023
Liked: Cleanliness, amenities
Lots of road noise poolis outdoors and NO hot tub.
Denise
Stayed 4 nights in Nov 2023
Response from Luke Alexander on 22 Nov 2023
Dear Denise,Thank you for reaching out to us and letting us know how your stay was. I am so happy to hear you enjoyed your stay with us during your trip to LA and thrilled to know that everything was up to par during your time with us. We also believe that our location is ideal and satisfied that you also found the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame to be situated conveniently near the Hollywood Bowl and Hollywood Walk of Fame. It was a pleasure having you stay with us! We look forward to welcoming you back in the near future. Sincerely,Luke AlexanderGuest Relations Marketing
4/10 Poor
Jorge
19 Nov 2023
Jorge
Stayed 1 night in Nov 2023
Response from Luke Alexander on 11 Dec 2023
Dear Jorge,Thank you! From the front desk to the breakfast staff, we make sure to make you feel at home during your stay with us. We here at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame pride ourselves on delivering the best level of customer service to ensure an awesome stay and it seems like we succeeded on this end. Thank you again for sharing with us your experience, and we hope to welcome you back again soon. Happy Holidays!Best Regards,Luke AlexanderGuest Relations Marketing
6/10 Okay
Leonardo
19 Nov 2023
Leonardo
Stayed 1 night in Nov 2023
Response from Luke Alexander on 11 Dec 2023
Dear Leonardo,Our staff works hard to provide an excellent experience for our guests, so I am pleased to see that you had a great check-in, room experience and that you were able to find everything you needed during your stay. We look forward to seeing you again when you are in the area. Sincerely,Luke AlexanderGuest Relations Marketing
I was blindsided by the very expensive valet only parking. It was not clear in the email or the app. The description did not include a dollar sign $ and so technically the cost was disclosed, but in the shadiest way I have ever seen.
The hotel was squeezed between some really gross businesses and the streets nearby were just gross.
Yes it is the area I was in but for the cost I was expecting better.
The breakfast was good and the people working the breakfast were pretty awesome.
Enrique
Stayed 2 nights in Nov 2023
Response from Corey on 27 Nov 2023
Enrique,This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you for staying with us.Kind Regards,Luke AlexanderGuest Relations Marketing
2/10 Terrible
Marina
15 Nov 2023
Marina
Stayed 1 night in Nov 2023
Response from Alexander on 6 Dec 2023
Dear Marina,It was a pleasure having you stay at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame and we look forward to welcoming you back in the near future.Best Regards, Luke AlexanderGuest Relations Marketing
Dear Ahilleas,Thank you for taking the time to write such an awesome review about your recent stay with us.You have many choices when it comes to lodging and we thank you for choosing Holiday Inn Express Hollywood Walk of Fame for your travel needs.Sincerely,Luke AlexanderGuest Relations Marketing