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Reviews of Hilton Los Angeles North/Glendale

3.5 out of 5
Hilton Los Angeles North/Glendale
100 W Glenoaks Blvd, Glendale, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1005 reviews" "
Rating 8 - Good. 225 out of 1005 reviews" "
Rating 6 - Okay. 139 out of 1005 reviews" "
Rating 4 - Poor. 84 out of 1005 reviews" "
Rating 2 - Terrible. 81 out of 1005 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport and early breakfast
Stayed 2 nights in May 2024

8/10 Good

Maria, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the staff,super friendly and helpful although the first two night there was a lot of noise going on,I stayed on floor 16 and I don’t know if it was the people on the next room but there was too much noise,Hilton is a nice hotel but I don’t see the hype about it I’m sure there’s other nice hotels for cheaper
Stayed 5 nights in May 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & comfortable stay.
Stayed 2 nights in May 2024

6/10 Okay

Hasmik

Stayed 7 nights in May 2024

6/10 Okay

juliet O

Business traveller
Liked: Staff & service
I expected more from a Hilton Hotel. Having stayed at other Hilton properties, I found this particular hotel to be subpar in comparison. The room I stayed in felt more like a motel, which was disappointing given the price I paid. The drainage in the bathroom was clogged, bedside table lights were not working. Overall, my experience at this hotel did not meet the standard I have come to expect from Hilton. I hope these issues can be addressed for future guests.
Stayed 1 night in May 2024

6/10 Okay

Kip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom faucet split into two streams, one of which would spray on you. The pillows on the bed were not firm at all. They would flatten the second you layed down. The tv sound wasn't synchronized with the tv
Stayed 4 nights in May 2024

8/10 Good

allysea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here with my boyfriend and we enjoyed our stay. Parking was underground with either self parking or valet. It was in a good area, right off the freeway in a quiet commercial type of area and next to another hotel. Pretty close to Glendale Galleria and great restaurants all around. Room was clean and spacious, and I thought it was pretty! Desk staff were okay. Also woke up to a loud protest below, at 7 in the morning… But that was the only negative. Everything was good, would stay here again!
Stayed 2 nights in May 2024

6/10 Okay

Jennifer

Liked: Property conditions & facilities
Our room was not made up or refreshed the next day. Very sad about this after a very long day to come back to nothing refreshed.
Stayed 2 nights in May 2024

2/10 Terrible

ASHOT

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No WiFi, no hot water,
Stayed 1 night in May 2024

4/10 Poor

vicente

Liked: Cleanliness, staff & service
Disliked: Amenities
Wifi was out. And there was no hot water. Terrible
Stayed 1 night in May 2024

4/10 Poor

Anakaren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No hot water in our room
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience
Stayed 1 night in May 2024

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service
The hotel was fine for the couple of nights booked. It's a bit old and could use an update. The carpet was a little worn and the bathroom could use some repainting.
Stayed 2 nights in Mar 2024

6/10 Okay

Stela

Liked: Cleanliness
High prices for valet parking!
Stayed 4 nights in Apr 2024

8/10 Good

Milagros m

Travelled with family and small children
Dark
Stayed 1 night in Apr 2024

10/10 Excellent

Tomas

Travelled with family
Very good location, excellent service.
Stayed 1 night in Apr 2024

4/10 Poor

Fred

Travelled with family
Disliked: Property conditions & facilities
I didn’t like that there was no hot water, that there was no way to contact Expedia. I will never use Expedia again.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying here! Easy parking & check in. It’s safe & quiet. The staff is super friendly. It’s my go too when going to LA fur business!
Stayed 2 nights in Apr 2024
Response from Dani on 25 Apr 2024
Thank you for taking your time to share your feedback! We appreciate you choosing to stay with us and look forward to welcoming you back in the not too distant future!

8/10 Good

Matthew, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped gym. Surprised there were no laundry facilities.
Stayed 2 nights in Apr 2024
Response from Dani on 25 Apr 2024
Thank you, Matthew, for taking your time out and give us your feedback. We apologize for the inconvenience of not having a laundry facility but hope we made up for it in the well-equipped gym! We look forward to welcoming you back in the not-too-distant future!

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, amenities
The restaurant food was excellent. The internet was terrible.
Stayed 4 nights in Apr 2024
Response from Dani on 25 Apr 2024
Thank you, Jan, for taking the time out and give us your feedback. Were happy to hear you enjoyed the food at our restaurant and also happy to let you know that we just finished upgrading our wifi! We look forward to welcoming you back in the not-too-distant future!

10/10 Excellent

IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Apr 2024

10/10 Excellent

Yvette

Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here frequently. It’s safe & clean. Staff is friendly & helpful! I highly recommend
Stayed 2 nights in Mar 2024

2/10 Terrible

Tanya

Travelled with family
Disliked: Cleanliness, staff & service
I would not recommend this hotel. The staff is not accommodating at all. After a long 8 hour drive, I requested a quiet room. So the hotel staff put me right in front of the ice machine. When I went back to ask her if she could change my room, I was told that I would have to pay an upgrade to move to a different room, I also spoke with the manager who reiterated the same thing. Mind you, I paid $278 for the room for one night, They were not accommodating whatsoever. The room was old and worn. The bathroom had hair in (not mine). The tub was stained and looked dirty. It definitely needs a complete remodel and a good scrub down.
Stayed 1 night in Apr 2024
Response from Dani on 25 Apr 2024
Hi Tanya, thank you for taking your time out to to share your feedback. I sincerely apologize for the inconvenience caused to you in not being able to change your room. Please give us another chance to make it right. We look forward to welcoming you back in the not too distant future!

8/10 Good

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was just outside the ice maker and you could hear it at all hours of the night, but thats my only complaint
Stayed 2 nights in Apr 2024

10/10 Excellent

Lilliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was great. Not ce staff
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was very comfortable
Stayed 2 nights in Mar 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient clean
Stayed 1 night in Mar 2024

10/10 Excellent

Hillary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, used nearly every feature of the room: the iron and ironing board and mini fridge were more than satisfactory, loved that most of the lights in the room dimmed easily. The staff was very helpful when we needed help with more towels and a plunger. My only constructive feedback is that the hair dryer was not very hot/powerful so it took 3x longer than it usually does to blowdry my hair!
Stayed 5 nights in Mar 2024

10/10 Excellent

Edli

Liked: Cleanliness, staff & service, property conditions & facilities
I like hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Artak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked it.
Stayed 1 night in Mar 2024

6/10 Okay

Victor Hugo

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very old facilities... I am not satisfied with the price I paid and the room I got. Noisy and old overall
Stayed 4 nights in Mar 2024

10/10 Excellent

Krista, Nashville

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

gagik

Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 4 nights in Mar 2024

8/10 Good

Juan Pablo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the hotel was generally satisfactory. The facilities were clean and well-maintained, and the staff seemed friendly and helpful. However, my experience was marred by a strike by employees that occurred on my second day. While I acknowledge the employees' right to strike, the lack of measures by the hotel to mitigate the impact on guests was disappointing. The noise and uncomfortable atmosphere in the lobby made our stay less enjoyable. I believe the hotel should have taken steps to ensure that guests were not affected by this situation, such as providing alternative quiet areas or clearly communicating the situation to guests in advance. Overall, while the hotel itself was fine, I would expect better handling of such circumstances by the staff in the future.
Stayed 4 nights in Mar 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service
We had no problems during our five-night stay. The staff was helpful, our rooms clean and the building reasonably well maintained. My only complaint is that the wifi was slow.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jeremi Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel with a very good room. The staff was very kind and friendly to me and also helpful too I would gladly stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only issue was , elevator toparking did not work .
Stayed 1 night in Mar 2024

2/10 Terrible

Razmik

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is not the first time we’ve stayed in this hotel but it was the first time that we didn’t get room service and cleaning for one night of our stay and they didn’t accept the mistake according to the explanations we received because we didn’t book the hotel directly from them they are not responsible
Stayed 5 nights in Mar 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Asela

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

2/10 Terrible

Christina

The shower broke on us we couldn’t even take a shower in our own room and nothing was composited for it
Stayed 2 nights in Feb 2024

8/10 Good

Chad Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shops and dining
Stayed 2 nights in Mar 2024

6/10 Okay

Rosemberg

Travelled with partner
Liked: Cleanliness
The valet staff were extremely rude, did not greeted us. We were trying to get valet and he asked me to move out of the way. Instead of greeting and asking us I we wanted valet service
Stayed 1 night in Mar 2024

10/10 Excellent

Sara

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

haykaz

Stayed 1 night in Mar 2024

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, property conditions & facilities
Will recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Karapet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Stayed 2 nights in Mar 2024