Executive Suite, 1 Queen Bed with Sofa bed | Living area

Reviews of The Coastal Inn and Suites

2.5 out of 5
The Coastal Inn and Suites
620 Pacific Ave South, Long Beach, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 955 reviews" "
Rating 8 - Good. 337 out of 955 reviews" "
Rating 6 - Okay. 96 out of 955 reviews" "
Rating 4 - Poor. 40 out of 955 reviews" "
Rating 2 - Terrible. 27 out of 955 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Very roomy 3 bedroom room.
Stayed 1 night in May 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and up to date, staff was very friendly, I will definitely be back again
Stayed 2 nights in May 2024
Response from Front Desk Staff on 20 May 2024
We are glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

v james

Liked: Cleanliness, staff & service, property conditions & facilities
Right on main Street and confirn
Stayed 1 night in May 2024
Response from Front Desk, Ovella on 12 May 2024
Thank you for staying with us. We hope to see you back soon.

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was 4pm but we got into town early. They took my cell number down and called when the room was ready so we could check in early. We went to lunch until they called. It was so kind of them and they suggested it! The rooms were very clean and comfortable. A great size for the price. The front door was too small for the frame so there was a large gap letting cold air in. The heaters kept is warm enough though. Overall a great experience and we will likely stay here again if we come back to long beach overnight.
Stayed 1 night in May 2024
Response from Inn At The Sea Staff on 7 May 2024
Thank you for the feedback. See you next time.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with the staff and how clean the room and the motel was . We will be going back next year.
Stayed 1 night in May 2024
Response from Front Desk on 6 May 2024
We are happy that you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Shamimzare

Stayed 1 night in Apr 2024
Response from Front Desk Barb on 9 May 2024
We are glad that you enjoyed your stay and we look forward to seeing you again.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I absolutely loved it it was wonderful
Stayed 4 nights in Apr 2024
Response from Inn At The Sea, Front Desk on 7 May 2024
We are glad you enjoyed your stay with us. Hope to see you next time.

10/10 Excellent

Landon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place to stay with shops and restaurants a walk away, it could use a little bit bigger couch but still a great place to stay
Stayed 1 night in Apr 2024
Response from Front Desk, Ovella on 12 May 2024
Thank you for staying with us. We hope you come back soon.

10/10 Excellent

vivian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property they were awesome to our pet very pleasant people very clean and we plan on going again this year I'd recommend it to everybody
Stayed 2 nights in Apr 2024
Response from Inn at the Sea staff and management on 30 Apr 2024
Thank you very much for the feedback. See you next time.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Room was clean and the kitchen was well stocked for cooking. Had a great stay!
Stayed 2 nights in Apr 2024
Response from Inn at the Sea staff and management on 30 Apr 2024
Glad to hear you had a pleasant stay. We appreciate your feedback.

10/10 Excellent

Robin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was our second stay while checking out possible properties for a relocation. We came back because we had such a great first experience a few weeks ago. Check in is easy, whether it’s during the open office hours or after hours. Staff are super friendly. Parking is easy and the location is an easy walk to a lovely beach and to lots of terrific shops and cafes/restaurants. The only ding on a perfect score is that although the place was immaculate during our first stay, there were two dark, wiry hairs at the base of the shower floor this time and, well, ick factor. I’d return and recommend, as I think this was a fluke.
Stayed 1 night in Apr 2024
Response from Front Desk, Ovella on 12 May 2024
Thank you for staying with us. We apologize for the tiny hair in the shower. I addressed it with housekeeping. We hope you come back soon.

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
The support in the middle of the bed was broken so it was basically a giant pit in the middle. Every time you moved it felt like it was going to collapse. The room was clean and nice, but there is no insulation between the walls so you can hear everything in the room next to you.
Stayed 1 night in Apr 2024

10/10 Excellent

Anastashia, Sedro Woolley

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, although there was a little garbage that got missed in the bathroom (was under the sink, far back) NOT a deal breaker. Only staff I came in contact with was the front desk, nice interaction. I like this place, because they allow dogs!!!! Also, it is very close to the shops (like 2 blocks-walking). Will return to this place next trip. We got the 2 bdrm, family suite!!! AMAZING! Remodeled, new floor, dishwasher, Keurig, fridge. Really enjoyed the 2 bedrooms for 2 kids & 2 adults. Adult room had a side door to a "breeze way" type patio. RECOMMEND STAYING HERE!!
Stayed 3 nights in Apr 2024
Response from front desk on 8 Apr 2024
It was a pleasure to host Anastashia and her guest. She was great at communicating with our staff. We hope she comes to stay again soon. Thanks front desk, Ovella

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy suite with everything you may need for a long stay. I.e. broom, dishes and pans.
Stayed 1 night in Apr 2024
Response from Front Desk on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

6/10 Okay

keely

Travelled with family
Disliked: Staff & service, amenities
I really wanted to love this place as we have stayed at their other frank property, Inn by the Sea, and love it there. First, the office closes at 6. If you need anything beyond that hour you must travel to their other property where the office is open later. In our case, we ran out of towels and Keurig coffee k cups, so we had to drive to the other property for more. They advertise free breakfast and bikes, they don’t have either available. The unit was FREEZING. They had 1 heater for the entire 2 bedroom unit and no extra linens or pillows. The pillows were awful and the beds were even worse. Squeaking every time you moved, I felt like I was sleeping on Sheetrock. The walls in this place are worse than paper thin. We heard everything. Barking dog all hours of the night, fighting and yelling late hours of the night and early hours into the morning. I called the office and asked if someone could please say something to them and was told “there’s a number in the text you got for check in, you can call that number if there’s noise complaints.” She didn’t have a care in the world. We spent almost $400 for 2 nights here and literally the only good thing about it, was the location. I would recommend cleaning your couch and chair in the deluxe 2 bedroom family unit as it was absolutely disgusting with stains and animal fur. There is also a major ant problem in the kitchen area, didn’t appreciate have ants crawling on our prepared food and all over the coffee pot.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very roomy, perfect location for being in the middle of activities, ie food, pastries, ice cream, museum, beach, Rod Run...
Stayed 2 nights in Mar 2024
Response from Front desk, Ovella on 31 Mar 2024
Thanks for staying at Coastal Inn and Suites. We enjoyed having you.

10/10 Excellent

Trevor

Stayed 3 nights in Mar 2024
Response from Front Desk on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

8/10 Good

Jerri E., Seattle

Travelled with pets, Travelled with partner
Liked: Staff & service
Coastal Inn was clean but sparse. The staff were excellent. You can walk to most attractions. We expected a kitchenette but not had a small fridge and microwave. No bowls, plates or can opener. We are large people and the furniture was very small. Husband and I squeezed onto the love seat to watch a movie the first night-the tv and wifi never worked again. Due to monsoon like weather, we had to spend more time in the room. It would have helped to have working tv and music, as well as being able to spread out in the living room. We did not dare sit on the dinette for fear of collapsing. They have clearly updated the room we were in, I just wish they had put a bit more into the furniture. Wish these guys well in their endeavor🍀
Stayed 2 nights in Mar 2024
Response from Front Desk on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

10/10 Excellent

Adreanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms!!
Stayed 11 nights in Feb 2024
Response from Front Desk Staff on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

10/10 Excellent

Yen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient location- walking distance to everything in town! But we paid for 2 rooms and they were all the same prices but one room is bigger with accessibility to our own Netflix/ Prime and the other room ( A7) was way smaller and they did not even have access to additional channels- talked to the receptionist and she said “ oh yeah each room has different features “…. That’s it.
Stayed 2 nights in Feb 2024
Response from Front Desk on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front Desk on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

10/10 Excellent

Shawnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

10/10 Excellent

Verified traveller

Business traveller
Stayed 2 nights in Feb 2024
Response from Front Desk on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Front Desk Staff on 17 Apr 2024
We are happy to hear your stay was enjoyable! Thanks for your feedback!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay at
Stayed 1 night in Feb 2024
Response from Coastal Inn & Suites, Front Desk on 15 Feb 2024
Thank you for the nice review.

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location for a 2 bedroom with 4 separate bed options and a kitchen.
Stayed 2 nights in Feb 2024
Response from Coastal Inn & Suites, Front Desk on 15 Feb 2024
Thank you for the review

8/10 Good

Randi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
The property is old, they have done some updating but you can tell it was done cheaply. The flooring has a lot of waving to it. The walls are paper thin. We had a very upset baby next door and it felt like the were in the room with us. Even without the baby next door we will probably not go back.
Stayed 1 night in Feb 2024
Response from Coastal Inn & Suites, Front Desk on 15 Feb 2024
Thank you for staying with us

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room! Nice memory foam bed! Simple but sweet. Great service and they make it simple and easy for check in and check out! Great value and easy walk to everything fun.
Stayed 2 nights in Feb 2024
Response from Inn At The Sea Staff on 5 Feb 2024
Tori, We are glad you enjoyed your stay and hope you come again soon.

10/10 Excellent

Jamie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very nice and the room exceeded my expectations. It is right on the main road so you can hear all the road noise, but other than that this place is great.
Stayed 1 night in Feb 2024
Response from Inn At The Sea Staff on 5 Feb 2024
Jamie, Thank you for your great revue and we look forward to seeing you again.

2/10 Terrible

Tannet

Stayed 2 nights in Dec 2023
Response from Coastal Inn & Suites, Front Desk on 31 Jan 2024
Thank you for your review

10/10 Excellent

Yen

Stayed 2 nights in Jan 2024
Response from Coastal Inn & Suites, Front Desk on 31 Jan 2024
:)

6/10 Okay

Alexys

Liked: Cleanliness, staff & service, property conditions & facilities
Very thin walls
Love coming to Longbeach. We stayed in a room at Coastal Inn that was very clean however the walls are so thin you literally feel like you're in the same room with your neighbors. We heard their actual conversations, doors closing, etc. So if you want to sleep(even w/noise cancelling earbuds, I could hear the neighbors talk) then don't stay here. Great location and good price though!
Stayed 2 nights in Dec 2023
Response from Coastal Inn & Suites, Front Desk on 31 Jan 2024
Thank you for your review

8/10 Good

Kendra

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Coastal Inn & Suites, Front Desk on 31 Jan 2024
Thank you for your review.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Coastal Inn & Suites, Front Desk on 3 Jan 2024
Thank you for staying with us at Coastal Inn & suites

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price
The suite was clean, comfortable and quite nice for what it costs. Plus, it’s at a great location, with in close walking distance of food, entertainment, and most importantly the beautiful Pacific Ocean. The staff is friendly and they make the whole check in / check out process a breeze.
Stayed 2 nights in Dec 2023
Response from Coastal Inn & Suites, Front Desk on 3 Jan 2024
Thank you for staying with us in Long Beach, Wa

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Coastal Inn & Suites, Front Desk on 31 Jan 2024
Thank you for the review

10/10 Excellent

Cecilia

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was quick to help with the TV. Suggest to add to the TV Guide the HDMI 1 code. Need a Guest Guide Book for Restaurants and things to do. Other than that it was perfect for 4 of us and 2 dogs
Stayed 2 nights in Dec 2023
Response from Coastal Inn & Suites, Front Desk on 3 Jan 2024
Thank you for staying with us at Coastal Inn & suites

10/10 Excellent

Kobe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk on 31 Dec 2023
Thanks for staying with Coastal Inn . It was a pleasure to host you.

10/10 Excellent

Sandi

Stayed 1 night in Oct 2023
Response from Front Desk on 31 Dec 2023
Thanks for staying with Coastal Inn . It was a pleasure hosting you.

2/10 Terrible

Scott

Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Inn At The Sea, Front Desk on 24 Dec 2023
We appreciate your response. Happy Holidays, Scott.

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful! The clam cleaning station could be improved with a new pot and a more efficient propane burner.
Stayed 2 nights in Dec 2023
Response from Coastal Inn & Suites, Front Desk on 19 Dec 2023
Thank you for that informational review Monika! We love suggestions.

2/10 Terrible

Ron

Stayed 2 nights in Dec 2023
Response from Front Desk on 14 Dec 2023
After looking into your reservation it appears you booked in Long Beach WA when you meant to book Long Beach California. After you let us know, we immediately cancelled and voided the payment processed on your card; you received no penalties for this error. We would love to know in which ways your experience with us was terrible so we can make any needed improvements. Thank you!

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time we have stayed here. We love it. Also the house keepers are super nice , the front desk lady was great. Thank you for the wonderful stay
Stayed 1 night in Nov 2023
Response from Coastal Inn & Suites, Front Desk on 28 Nov 2023
We love our staff and we are glad you do too! Thank you April. We welcome you back anytime.

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. Clean and comfortable. The only drawback would be if you have noisy neighbors. The hotel does have quiet hours between 10:00 pm and 9:00 am. We did not have any issues, but you can hear people in adjacent rooms.
Stayed 2 nights in Nov 2023
Response from Coastal Inn & Suites, Front Desk on 28 Nov 2023
We are glad you enjoyed your stay.

6/10 Okay

Judy

Liked: Cleanliness
The room was very clean. Would of liked a blanket for the bed and more than a half a roll of toilet tissue
Stayed 4 nights in Nov 2023
Response from Coastal Inn & Suites, Front Desk on 28 Nov 2023
We are happy to have made your acquittance Judy, we do stock additional blankets in the drawers on the dresser and additional toilet paper under the sink. If you ever have questions and or require services please don't hesitate to contact us. We are available 24/7 by phone and 8AM to 8PM 7 days a week in the lobby.

8/10 Good

Rustam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Coastal Inn & Suites, Front Desk on 28 Nov 2023
Thank you Rustam. We appreciate your rating!

8/10 Good

danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy and clean
Stayed 2 nights in Nov 2023
Response from Coastal Inn & Suites, Front Desk on 28 Nov 2023
Thank you Danielle. It was a pleasure hosting you.

10/10 Excellent

Richard, beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Bath fan not working. All else was good and clean.
Stayed 2 nights in Nov 2023
Response from Coastal Inn & Suites, Front Desk on 28 Nov 2023
5 out 5, fantastic review Richard!