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"I have given this property a 1 star review because when we arrived at the property there were no towels. We were not notified beforehand and only discovered the lack of towels via a letter that was at the property upon arrival. It stated that we had to pre-book towels for an extra charge per person and they were subject to availability. It was stressful. This may sound trivial, but it really isn't - towels are pretty essential. The property is in the country, miles from any shops and we arrived at night. The letter also stated that we needed to pay extra for electricity. Again we were not notified beforehand. I tried to contact the managers but they didn't answer their phones. When one of the managers knocked on the door later in the evening he was surly and unfriendly. He said that I should have known to bring my own towels and that I needed to take it up with the property owner. I found the reservation information on Hotels.com which clearly stated that towels were included and didn't mention payment for electricity. I later received an email from the owner saying that I should have known. It really spoiled the trip. I left a day early and booked to stay somewhere else instead. The dishwasher didn’t work. No basics were provided, e.g. tea, coffee, sugar. The setting is beautiful and I'm sure it would be fine if you take your own towels and expect to pay extra for electricity. "

"Very pleasant 1 night stay. No complaints about anything. Hope to return in summer to enjoy the garden. Very popular with the locals by the look of it. It would be my choice of place to meet friends and family if I were local. Loved the roaring real fire when we arrived on a cold wet day. "

"Warm, clean and close to the train station "

"Booking made and paid for a week prior but when I arrived the hotel was in darkness. The member of staff said they don’t take bookings from hotels.com. and no room offered as it’s the end of the season (September). So I had to leave and find somewhere else. Definitely wouldn’t recommend. "

" The stay was comfort, place was clean, comfortable beds, spotlessly clean facilities. Small touches like a welcome pack, and flowers were great. Furthermore breathtaking mountain not far away and green lush meadows, lakes and pine dense forests make it more attractive. "

"Nice place!"

"Beautiful private retreat, very clean and quiet, Friendly staff. Only down side was that the sky light above the jacuzzi needs a blind because the room got very bright at 5am ideal if you will be up that early in the summer. Will definitely be coming back. "

"Property was nice. Lovely helpful owners. Has everything you could need which is very helpful. "