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Tivoli Palácio de Seteais

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Tivoli Palácio de Seteais

VIP Access

Tivoli Palácio de Seteais

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Rua Barbosa do Bocage, 8, Sintra, 2710-517

Explore the area

  • Popular LocationQuinta da Regaleira3 min walk
  • Popular LocationSao Martinho Church10 min walk
  • Popular LocationSintra National Palace13 min walk
  • AirportLisbon (LIS-Humberto Delgado)56 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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About this area

Sintra

Located in Sintra, Tivoli Palácio de Seteais is in the historical district. Sintra Science Center and Sintra National Palace are cultural highlights, and some of the area's attractions include Museum of the Sea and Vasco da Gama Aquarium. Travelling with kids? Consider Santa Marta Park and Maritime Museum. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails. Guests appreciate the hotel's location for the sightseeing.
Visit our Sintra travel guideOpens in a new window
Map

What's nearby

  • Quinta da Regaleira - 3 min walk
  • Sao Martinho Church - 10 min walk
  • Sintra Toy Museum - 12 min walk
  • Sintra National Palace - 13 min walk
  • Sintra Science Center - 13 min drive

Getting around

  • Rio de Mouro Station - 18 min drive
  • Lisbon (LIS-Humberto Delgado) - 56 min drive

About this property

Tivoli Palácio de Seteais

5-star, family-friendly hotel near Sintra National Palace
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Tivoli Palácio de Seteais offers 30 accommodations with minibars and a safe. 49-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, bidets and complimentary toiletries.

This Sintra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Anantara Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages spoken

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Restaurante Seteais

Things to do

  • Full-service spa
  • Helicopter/aeroplane tours
  • Horse riding/hire
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch smart TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 80 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palacio De Seteais
Palácio Seteais
Seteais
Seteais Tivoli
Tivoli Palacio De Seteais Hotel
Tivoli Palácio Seteais
Tivoli Palácio Seteais Hotel
Tivoli Palácio Seteais Hotel Sintra
Tivoli Palácio Seteais Sintra
Tivoli Seteais
Tivoli Palacio Seteais Sintra
Tivoli Palácio de Seteais Hotel
Tivoli Palácio de Seteais Sintra
Tivoli Palácio de Seteais Hotel Sintra

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 249 out of 310 reviews
5 - Excellent 80%
Rating 4 - Good. 53 out of 310 reviews
4 - Good 17%
Rating 3 - Okay. 5 out of 310 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 310 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 310 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous property with stunning views in every direction. Fantastic staff and service. We were there for two nights but wish we could have stayed longer. Highly recommend a stay or a visit to the restaurant at the very least.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Escape from it all while being in the middle of everything.
Stayed 2 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel in gorgeous surroundings. Mostly the hotel was excellent though I feel that the dinner menu could be varied a little bit rather than being the same for 3 evenings
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent VIP hotel with wonderful staff, comfy beds, fine dining and a beautiful setting. An ideal location to explore all that Sintra has to offer.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing property! Literally felt like royalty from the moment we pulled up. The staff was friendly and accommodating. We traveled with two children. The grounds were my personal favorite. I have never seen such a beautiful garden, pool, etc. The restaurant was absolutely amazing for dinner and buffet breakfast. Five star! The room had a bathtub and amazing pressure in the shower! The beds were extremely comfortable! I wish we would've stayed in Sintra for more than one night! Walking distance to Quinta da Regaleira. Pena Castle requires more of a taxi ride unless you want to hike for an hour. We will surely be back one day! Book this place! Zero regrets!
Stayed 1 night in Mar 2022