Suite | Living area

Reviews of São Miguel Guest House

4 out of 5
São Miguel Guest House
Rua Soto Maior, 15, Sintra

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary, Aldie, Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old house that got converted into a hotel. It's very beautifully decorated with nice furniture and accessories. The room we rented is a 2 twin beds bedroom. It's very nice but the shower is quite tiny.
Stayed 3 nights in Feb 2020
Response from Maria Mafalda on 26 Feb 2020
Dear Mary, Thank you for your review and we are very glad to ear that you were overall happy with your experience at São Miguel Guest House. It has been a pleasure to welcome you and we hope you can have you again in the future. Regards Maria Mafalda

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great hospitality. The only mishap was we booked a car thru them for return to airport. We understood they were to pick us up at 6 am. They were a no show and at 6:30 am we had to make a decision. And fortunately we were able to get an Uber.
Stayed 2 nights in Oct 2019
Response from Mafalda on 8 Nov 2019
It has been wonderful to have you "home"! Regards Mafalda

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go there NOW!
We were welcomed by the most incredible host.... and I mean host as he was incredibly friendly and focussed on our guest experience. His name, I think was Rui. On the other hand, the woman who was “ on duty” both nights when we arrived home from dinner was indifferent and bordered on rude when we asked for water. The hotel itself is lovely, big rooms, high ceilings with big opening windows, but bring your earplugs as it is noisy throughout the night. ( it is Europe!) breakfast was brilliant with self serve buffet complete with wide range of food choices. Excellent endless coffee machine😁. In the end, I would definitely recommend. ( and ❤️ Rui!). And Outstanding LOCATION!!!
Stayed 1 night in Oct 2019
Response from Mafalda on 25 Oct 2019
Dear Guest, Thank you for your kind words. We are really happy you enjoyed your stay at São Miguel. We will address the issues you pointed out as not being so good We hope to welcome you again in the future. Regards Mafalda Guest Relations

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most unique places I have ever stayed in. It made our trip to Sintra even more magical. This place will not be for everyone but we loved it. The quirky decor, the lovely garden, great breakfast, and the location made it perfect for us.
Stayed 1 night in Oct 2019
Response from Mafalda on 14 Oct 2019
Thank you so much for you review! We are very happy that you liked São Miguel Guest House. Hope to see you again in the future. Regards Mafalda

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Mafalda on 4 Oct 2019
Thank You!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The room, breakfast and in particular our host was beyond our expectations. I highly recommend
Stayed 2 nights in Sep 2019
Response from Mafalda on 30 Sept 2019
Thank you so much for you kind words! We hope to welcome you again in the future. Regards Mafalda

8/10 Good

Peggy

Liked: Cleanliness, property conditions & facilities
Sintra house
The place was charming, location was excellent. No air conditioning in centuries old home which didn’t need it with windows open BUT, A lot of standing water on property cause Mosquito invasion in our room which kept us up most of the night. So bring big spray in summer. The morning host was not very accommodating as she reeked of cigarette smoke, busy smoking instead of tending to guest at breakfast. Overall, if you are there to explore the town, the place was excellent for the location!
Stayed 1 night in Jul 2019
Response from Mafalda on 22 Jul 2019
Dear Peggy, Thank you for your review. We will address the negative points and try to improve our service. Thank you for staying with us. Regards Mafalda Guest Relations

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic Casa!
A fabulous place to stay in the lovely town of Sintra where everything is walkable,
Stayed 2 nights in Apr 2019
Response from Mafalda on 17 Apr 2019
Thank you Christine! We are really happy that you had a great time at São Miguel Guest House and in Sintra. We hope to welcome you again in the future. Regards Mafalda

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Mafalda on 4 Apr 2019
Thank you! We are very happy that you enjoyed your stay at São Miguel Guest House and hope to welcome you in the near future. Regards Mafalda

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good breakfast, good recommendations provided for restaurants, lovely home
Stayed 2 nights in Nov 2018
Response from Mafalda on 14 Nov 2018
Dear Guest, Thank you for your review and kind words. We really hope to meet you again on your next visit to Sintra. Regards Mafalda

8/10 Good

David

Liked: Cleanliness, staff & service
Nice, but below expectations
Nice views from the house to the Pena palace. Breakfast was good. We didn't think the place was as good as the photos presented it.
Stayed 2 nights in Oct 2018
Response from Mafalda on 2 Nov 2018
Dear David, Thank you for your review as it allows us to improve our guest experience. Regards Mafalda

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to be back soon
It was a lovely B&B. The lady that met us was so accommodating. She was so helpful.
Stayed 2 nights in Oct 2018
Response from Mafalda on 29 Oct 2018
Dear Jacqueline, Many thank for your kind words. We hope to welcome you again in the future. Regards Mafalda

10/10 Excellent

BrendonSF, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria and staff were extremely helpful, and the house with it's history is quite interesting. Location is great. I'd stay here again.
Stayed 2 nights in Sep 2018
Response from Mafalda on 25 Sept 2018
Dear Brendon, Thank you for your review! We really hope you can visit us again in the future! Regards Mafalda

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Mafalda on 24 Sept 2018
Dear Guest, Thank you for staying at S. Miguel Guest House. We are delighted to know that you enjoyed your stay. We hope to welcome you back in the future and we rely on your recommendations. Regards Mafalda

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place - hard to find.
After a 29 hour trip to get to Portugal, we arrived on a rainy day in Sintra and had difficulty navigating and finding this location - GPS helped but needed additional verbal directions from locals to finally get there. The room was comfortable and the hospitality was great.
Stayed 1 night in Jun 2018
Response from Mafalda on 19 Jun 2018
Dear Neal, Thank you foryour kind words. In fact the street in Sintra have changed and GPS is not a great help. To find us the best way is to get to the city hall and then follow instructions to Hotel Tivoli. We are just 300 mts before. Regards Mafalda

10/10 Excellent

Ann, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, good value, good location
Beautiful views, lovely decor, charming garden w roses and fountain, close walk to center of town, and historic district, helpful staff, lovely proprietor, good breakfast, all good. Enjoy!
Stayed 1 night in May 2018
Response from Mafalda on 10 May 2018
Thank you for your kind words! It was a pleasure to have had you with us. Regards Mafalda

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Dear Clyde, We really appreciate your rate and even more to have had the chance to meet you and provide a 5 star experience. Hope to welcome you again in the future. Regards Mafalda

10/10 Excellent

Francho, España

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Todo es excepcional es un sitio encantador con buen trato y buena calidad
Stayed 1 night in Aug 2020
Response from Mafalda on 20 Aug 2020
Gracias! Vuelvan siempre! Saludos

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
La maison est très agréable avec son jardin et sa belle vue sur les collines de Sintra depuis la terrasse La qualité de l'accueil, le calme, la proximité du centre de la ville La décoration de la maison et des chambres
Stayed 1 night in Aug 2019
Response from Mafalda on 19 Sept 2019
Merci! Nous sommes contents que votre expérience à São Miguel Guest House à été bonne. Saluts Mafalda Guest Relations

10/10 Excellent

Luís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa com personalidade e acolhedora a proporcionar uma estadia muito agradavel em ambiente quase familiar. Com uma otima localizacao para aceder ao centro historico.Bom pequeno almoco em sala interessante. Sem duvida a repetir e a aconselhar.A destacar, pela positiva, sem televisao nos quartos.
Stayed 2 nights in Jul 2019
Response from Mafalda on 26 Jul 2019
Obrigado Luís pela sua avaliação. Ficamos felizes que tenha gostado de estar connosco e esperamos recebê-lo novamente no futuro! Cumprimentos Mafalda Guest Relations

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sintra warta grzechu
fantastyczny dom w starym stylu, swietnie urzadzony, bardzo dobre sniadanie, miejsce do parkowania, i przede wszystkim bardzo blisko centrum
Stayed 1 night in Jun 2019
Response from Mafalda on 10 Jul 2019
Dear Jerzy, Thank you for your fantastic review! We are very happy that you enjoyed your stay and hope to be able to welcome you again in the future. Regards Mafalda Guest Relations

10/10 Excellent

Tamires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendo e voltarei!
Estadia incrível, daquelas que você recomenda para todos. Dona Mafalda anfitriã nos recebeu com mimos e com todas as dicas possíveis sobre Sintra. Quarto incrível com vista para o castelo, jardim ótimo para descansar e cafe da manhã maravilhoso.
Stayed 1 night in Oct 2018
Response from Mafalda on 26 Oct 2018
Cara Tamires, Muito obrigado pelas palavras tão simpáticas.Foi um prazer acolher-vos na nossa casa. Voltem sempre!!! Cumprimentos Mafalda