Deluxe Loft, Balcony | Premium bedding, down duvets, minibar, in-room safe

Reviews of Raw Culture Arts & Lofts Bairro Alto

5 out of 5
Raw Culture Arts & Lofts Bairro Alto
Rua das Gáveas, 103, Bairro Alto, Lisbon, Lisbon

Reviews

9.8

Exceptional

Rating 10 - Excellent. 92 out of 107 reviews" "
Rating 8 - Good. 11 out of 107 reviews" "
Rating 6 - Okay. 3 out of 107 reviews" "
Rating 4 - Poor. 0 out of 107 reviews" "
Rating 2 - Terrible. 1 out of 107 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher James, Blackwood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the staff to the building itself, the food, the location and the atmosphere. The staff should take pride in the apartments as they were a shinning example of great hospitality and the property was even more beautiful than the photos do it justice. I rarely return to a property once having stayed as I enjoy new places and people however I would return here absolutely
Stayed 3 nights in Apr 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Definitely recommend
Stayed 2 nights in Apr 2024
Response from Rui Carneiro on 13 Apr 2024
Dear Oscar,Firstly we would like to thank you for your comment.We're delighted to hear that you enjoyed your stay at our hotel.We hope to see you again.Best Regards,-Front Office-

10/10 Excellent

JOE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything great except bars around the area can get a little loud and rowdy at night. Studio was huge! Nice kitchen but didn’t get to use it. Made to order free breakfast buffet and staff were awesome!!!! Would definitely stay there again.
Stayed 3 nights in Feb 2024
Response from Rui Carneiro on 13 Apr 2024
Dear Joe,Firstly we would like to thank you for your comment.We're delighted to hear that you enjoyed your stay at our hotel.With regard to the surrounding bars, this is something we can't control, but we're always aware of it.Thank you very much for choosing us, and we hope to see you again.Best regards,-Front Office-

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay here so much! All of the hotel staff was so friendly and helpful. They serve tasty cocktails at the bar and we looked forward to breakfast every morning - always a large variety of fresh fruits, juices, croissants, pastries etc. and you could order eggs, avocado toast and your coffee that they prepare fresh for you. Our room was very clean and spacious with a comfy seating area as well as a full kitchen and two bathrooms. Such a unique property with the decor and artwork - already hope to return one day!
Stayed 3 nights in Mar 2024
Response from Maria Martins | Front Office on 14 Mar 2024
Dear Heather, Thank you for the awesome feedback, we are very glad our staff could help improve your stay in Lisbon. :) We are very pleased to know you enjoyed our breakfast service and the amazing cocktails as well as your loft. We hope you felt as comfortable as you feel at home. We hope to see you return soon!Best regards,

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff in this hotel was extraordinary. Breakfast in the morning was excellent. They were very helpful as we planned our days. The hotel was super clean. Rooms were in excellent condition when we arrived and were cleaned daily. We got along with the staff so well that we had a Christmas dinner with them and their family. Excellent location in town. Only negative was roads in the area are very narrow, but we walked most everywhere.
Stayed 4 nights in Dec 2023
Response from Filipe Baltazar on 11 Jan 2024
Dear Robert, we would like to appreciate you for the amazing feedback. We are very glad our staff was able to help you create beautiful memories in Lisbon and also be a part of them. :) It was a pleasure having you and we hope to see you return soon! Best regards, Front Office Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2023
Response from Filipe Baltazar on 11 Jan 2024
Dear Daniel, we would like to take this opportunity to appreciate you for your kind recommendation and willingness to share your experience with others. We are honoured to be sharing our essence with our guests, and we really appreciate your recognition towards our comfy lofts, breakfast, location and staff. It was a pleasure to have you as our guest, and we look forward to welcoming you back in a near future. We remain at your fully disposal . Kind Regards, - Front Office - Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

Raginae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We received superior service from this beautiful and artistic hotel. We felt like very special guests and would recommend to everyone and stay there again!
Stayed 5 nights in Dec 2023
Response from Filipe Baltazar on 23 Dec 2023
Dear Raginae, Firslty we would like to take this opportunity to appreciate you for your time on providing your amazing feedback. Our team is delighted about having you both in this wonderfull season that is Christmas, hopefully we'll cheer together ).Best regards,- Raw Culture Art & Loft's Bairro Alto

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very nice stay Staff was wonderful and extremely accommodating.
Stayed 4 nights in Oct 2023
Response from Maria Martins | Front Office on 14 Oct 2023
Dear Claudia, We would like to thank you for the awesome feedback. We are very glad you had an enjoyable stay. :)We hope to see you again soon!Kind regards,

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Raw Art and Culture is a very unique hotel. The industrial chic design is amazing and do very well done. The staff becomes “family” immediately; genuinely catering to every need. The lodging space is more than ample and comfortable for a couple. We will return!
Stayed 3 nights in Sep 2023
Response from Maria Martins | Front Office on 3 Oct 2023
Dear Paula, We are really glad you enjoyed your stay. On behalf of the staff we would like to thank you for the kind words and we are very happy we could make you feel at home. Thank you for sharing your awesome feedback with us and we hope to see you again soon! :)Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Perfect accomodation
Great apartment in excellent location. Friendly staff. Thoroughly recommended..
Stayed 4 nights in Sep 2023
Response from Maria Martins | Front Office on 30 Sept 2023
Dear Michael, We would like to thank you for the amazing feedback and for the kind words in regards to our staff. We are very happy we could help improve your experience in Lisbon. :) We hope to see you again soon.Kind regards,

10/10 Excellent

Julie, Green Bay

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Filipe Baltazar on 1 Oct 2023
Dear Julie, we would like to thank you for your kind recommendation and willingness to share your experience with others. We are honoured to be sharing our essence with our guests, and we really appreciate your recognition towards our comfy lofts, breakfast, location and staff. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the future. We remain at your disposal for any further matter, Kind Regards, Front Office Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A unique space that is comfortable and in the center of it all in Lisbon. The staff is super service-oriented and friendly.
Stayed 4 nights in Sep 2023
Response from Maria Martins | Front Office on 26 Sept 2023
Dear Edward, We would like to thank you for the amazing feedback. On behalf of all the staff, we are really glad we could make your stay a memorable one. We hope to see you again soon! Kind regards,

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Raw Culture exceeded our expectations in every way, The room was amazing and clean. The bed was just like home. We enjoyed a great breakfast every morning with really good music for background. The decor were so fun and tastefully done. It is centrally located so it was easy to go any and everywhere. The staff were so helpful, knowledgable and friendly. It was by far the best hotel we stayed at on our Portugal excursion. We will be back for sure.
Response from Raw Culture Art & Loft's Bairro Alto on 18 Sept 2023
Dear Carol, thank you so much for your positive review! We truly appreciate your kind words and it's great to hear that you had a great experience at Raw Culture. It was a pleasure to host you and we look forward to welcoming you back in the future! Kind Regards, Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, room comfort
A True, Special Gem in Old Town Lisbon
This truly was the perfect place for my trip to Lisbon. The staff and team were spectacular from beginning to end. My room was so exquisitely appointed from the decor, the furniture, the bathrooms - everything was divine. The team took me through a tour of my room, my amenities, the property - the attention to care and detail surpassed my expectations. This will be my place to stay on future trips to Lisbon!
Stayed 1 night in Sep 2023
Response from Filipe Baltazar on 6 Sept 2023
Dear Stephen, Firstly we would like to take this moment to appreciate you for your time on providing us with your amazing feedback, our team was delighted about your words and they are touching us all in our hearths. we feel blessed to share our essence with our guest and even more when we are recognition towards all our team work. Our doors are always open to you when you feel the need to come to Lisboa. We hope that we can meet you again soon, # stay amazing Kind regards, - Front Office - Raw Culture Art & Loft's Bairro Alto

10/10 Excellent

paul

Liked: Cleanliness, room comfort
Greatest Hotel in Lisbon!
I am a professional traveler. This was the 1st time in Lisbon. I have to say This hotel and it's staff could NOT have been nicer. It is a beautiful property. 10 Stars if they would take that rating! Perfect area, Clean, GREAT buffet breakfast. Cant wait till we return
Stayed 5 nights in Aug 2023
Response from Maria Martins | Front Office on 29 Aug 2023
Dear Paul Hugo, We would like to thank you for your amazing feedback. We are very glad to hear that you enjoyed your stay and that the staff was able to contribute to a better experience in Lisbon. It was a pleasure to host you and we would love to welcome you again next time you visit this wonderful city!Kind regards,

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff.
Stayed 4 nights in Jul 2023
Response from Filipe Baltazar on 1 Sept 2023
Dear Ebony, We would like to take this opportunity to appreciate you very much for your time on providing your feedback and for the positivity of it. We are really happy to read how much you enjoyed your stay, and for your recognition towards our overall concept. We will be happy to welcome you again next time you stop in this wonderful city. Best Regards, Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

Rosalina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very unique and local boutique hotel with amazing staff that makes you feel like family
Stayed 2 nights in Jul 2023
Response from Maria Martins | Front Office on 21 Jul 2023
Dear Rosalina, Thank you for sharing your feedback with us. :)We are very pleased to hear you enjoyed your stay. We hope to see you again soon! Kind regards,

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a modern well-appointed boutique style and worth it! We were greeted upon arrival and able to check into our room early (which was a pleasant surprise for us). Not only are the reception team great, but all hotel team members provided exemplary service, were so friendly and also helpful with tips for restaurants and various sights. The "public" area (which is used for breakfast as well as the bar in the evening) is funky and modern. The designer of this hotel knew what they were doing. Our room was large, spacious and was a great place to recharge. Each room is slightly different in decor and size (we had a suite with 2 toilet rooms, a shower room, full kitchen and large living room / dining area along with a good sized bed). We even received a few little welcome gifts (water, small port wine, and chocolates). This was a nice touch! The breakfast was one of the best we've ever had with the best croissants and bread, fresh fruit, meats, cheeses, sweets (which included a top notch Pastel de nata) and we were able to order eggs/omlettes and great cappucinos. In the afternoon, they have a bar (that's also open to the public) with some great speciality cocktails along with the regular fare. We will definitely stay here again and will be recommending it to others planning to visit Lisbon. Top notch people and fantastic location.
Stayed 3 nights in May 2023
Response from Tomás Gomes on 12 May 2023
Dear Sylvia, Thank you for taking the time to provide feedback about your recent stay at our hotel. We are delighted to hear that you enjoyed our breakfast and found it to be one of the best you've ever had. Here at Raw, we pride ourselves on using the freshest, highest-quality ingredients to provide a fantastic start to your day.We are also pleased to hear that you enjoyed our bar and its speciality cocktails, as well as our loft space and decor. Our team takes pride in providing exceptional service to all of our guests, and we are glad to know that our efforts did not go unnoticed.We would like to thank you for your kind recommendation and willingness to share your experience with others. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the future.We remain at your disposal for any further matter,Kind Regards,Tomás Gomes Front Office

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, room comfort
The staff was the best! Most warmest, professional and accommodating as possible. Would return here in a heartbeat.
Stayed 3 nights in Apr 2023
Response from Filipe Baltazar on 5 May 2023
Dear Bruce, firslty we would like to take this moment to appreciate you for your time on provide us with your review. It is a pleasure to us you share our essence with our guest, and we are delighted about your stay.Best regards,- Front Office -Raw Culture Art & Loft's Bairro Alto

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations in the center of everything in Lisbon. The fantastic staff made our stay even more pleasant and memorable. They were so friendly, helpful, and thoughtful. The bartender offered the most authentic bar conversation along with delicious drinks (don't miss those if staying here!) The front desk packed us breakfast to go knowing we had to leave early for the airport. We were sad we only had 1 night there. Will definitely stay there again if/when we return to Lisbon. Thanks, guys! Obrigada!
Stayed 1 night in Mar 2023
Response from Filipe Baltazar on 29 Mar 2023
Dear Zoe, firstly we would like to take this moment to appreciate you as well as for your time on providing your awesome feedback. It was a pleasure to host your stay here at Raw Culture and we hope to meet you again soon. Kind regards,- Front Office - Raw Culture Art & Loft Bairro Alto

10/10 Excellent

yonghong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an awesome hotel. The entire space is beautifully decorated. The rooms were also well decorated, very spacious and clean - more than enough our family to be comfortable. And as amazing as the place is by itself, the staff were among the nicest people we met on our trip through Portugal. They really tried to go out of their way to make us feel welcome. For example, when they found out we'd be leaving early for our flight, they offered to make us breakfast to-go boxes. Their breakfast was delicious and hot food was made the order - it's not to be missed. The bar also has a very cool atmosphere, and the bartenders make awesome cocktails. It's a great place to hang out. I'd definitely come back here again.
Stayed 3 nights in Mar 2023
Response from Raw Culture Art & Loft's Bairro Alto on 24 Mar 2023
Dear Shi, Thank you for taking the time to provide us with your feedback. We are honoured to be sharing our essence with our guests, and we really appreciate your recognition towards our gallery/bar, comfy lofts, breakfast area and staff. It was a pleasure to host you and we would be delighted to welcome you again next time you visit our wonderful city. Best regards, Front Office, Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

Sanjeev

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is truly a hidden gem of a place in Lisbon. It made all the difference for me and my wife. Its location is excellent as it is in the heart of the most happening place in Lisbon. Ask for a room on the quiet side. The room we got was absolutely divine with retro yet comfortable furniture. The bed was one of the best I have slept in. Morning breakfast was fabulous. Made our trip truly memorable. Most remarkable was the service which was extraordinary. Everyone stepped up to provide personal service including recommending places to visit and dine.
Response from Raw Culture Art & Loft's Bairro Alto on 7 Mar 2023
Dear Sanjeev,Thank you for taking the time to leave such a positive feedback of our hotel in Lisbon. We're thrilled to hear that you and your wife had a wonderful stay with us and that our central location, confortable room, delicious breakfast and exceptional service made your trip truly memorable.We're always delighted to hear that our guests are satisfied with their stay, and we're especially pleased to hear that our staff was able to provide you with personalized recommendations to enhance your visit to Lisbon. We take pride in going above and beyond for our guests, and we're glad to know that our efforts did not go unnoticed.Thank you again for choosing our accomodation, we look forward to welcoming you back in the future.Kind Regards,Front Office Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

Louie S

Liked: Cleanliness, amenities, property conditions & facilities
What an awesome place to stay. We went to Lisbon the first time with a 2 teenagers. Stayed there in a larger size loft. 2.5 bath and a kitchen to use. Everyone had their space. The place is really convenience located in the central of everything. "NY east village" style bar district around the corner. Plenty of restaurants within walking distant (10-15 mins) to Rossio, Pink Street, TimeOut Market... All staff are super friendly and helpful. Would definitely stay there again!
Response from Filipe on 5 Jan 2023
Dear Louie S, it was a pleasure to host all the family here in Lisbon. Our team was delighted for your stay, we all appreciate the time you took to rate us. We hope to meet you again here in your house in Lisbon.Best regards !- Front Office - Raw Culture Art & Loft Bairro Alto.

10/10 Excellent

Tina

Liked: Cleanliness, room comfort
Very modern lofts and amazing staff
Amazing stay. Amazing people…
Stayed 3 nights in Sep 2022
Response from Filipe on 28 Sept 2022
Dear Tina, we would like to thank you for your time here with us and to appreciate the rating you gave us. We remain at your fully disposal to welcome you again. Best Regards, Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

Steven

Travelled with partner
Liked: Amenities, property conditions & facilities
I stayed in the "Best" unit per staff. This property was located in the heart of Bairro Alto. It was so modern and so unique in terms of design. Tons of space, 2 separate bathroom and a kitched. has a wide narrow balcony.
Stayed 1 night in Sep 2022
Response from Filipe Baltazar on 6 Sept 2022
Dear Steven, Thank you for the awesome feedback, we are glad that Raw Culture lives up with your expectations! Hope you visit us again on your next stop in this wonderful city. We remain at your fully disposal. Kind regards, Front Office Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

A J WILSON

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2022
Response from Filipe Baltazar on 6 Sept 2022
Dear A J Wilson, Thank you for the awesome feedback, we are glad that Raw Culture lives up with your expectations! Hope you visit us again on your next stop in this wonderful city. We remain at your fully disposal. Kind regards, Front Office Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

Nazreth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Jun 2022
Response from - Front Office - on 14 Jul 2022
We are glad you enjoyed your stay at Raw Culture Art & Lofts Bairro Alto and hope to see you again soon. Kind regards,

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed our stay at this well run, clean and unique property with very helpful staff and a good breakfast. They were extremely accomodating to my Mum's gluten free requirement too. Highly recommend!!!
Stayed 3 nights in May 2022
Response from Filipe Baltazar, Front-Office on 25 Jun 2022
Dear Grace. It was a pleasure to have you at our facility's, We want to thank you too find time to rate us. We are delighted to know that you enjoyed your stay at Raw Culture Bairro Alto. All our team hope you return to this wonderful city, and for your hotel you can call your home in Lisbon. Kind regards, Raw Culture Art & Loft's Bairro Alto.

10/10 Excellent

Rob

Liked: Cleanliness, room comfort
Highly Recommended
Property, location and service were all great. As "studio" apartments they were well designed and spacious- only quibble is the kitchen could be a little better equipped. E.G. there is no kettle and no microwave BUT there is a full oven ! Also no screens on windows so do not leave them open or you will have flies.
Stayed 7 nights in May 2022
Response from Raw Culture Art & Loft's Bairro Alto on 9 Jun 2022
Thank for your review Rob. We hope to see you again really soon. Kind Regards,

10/10 Excellent

Expedia

Liked: Cleanliness, room comfort
A very different hotel in a good way
The hotel was great and the staff were amazing. They got the balance right between being very helpful and friendly and professional. The hotel also got the balance of quirky style and comfort spot on. It’s refreshing to find a hotel that is not bland and generic.
Stayed 3 nights in May 2022
Response from Raw Culture Art & Loft's Bairro Alto on 9 Jun 2022
Thank for your review Rob. We hope to see you again really soon. Kind Regards,

10/10 Excellent

Alex, PALM SPRINGS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing. The rooms were incredible and the staff was exceptional. The breakfast was the best we ever had at a hotel. Will only stay here when I return.
Stayed 3 nights in Apr 2022
Response from Raw Culture Art & Loft's Bairro Alto on 2 May 2022
Dear Alex, Our team like to thank you for the time of your appreciation, we where delighted by your stay and all of us hope to see you again. Kind regards =D

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, room comfort
Central location at the heart of the action
The bartender, the wait staff, and the location made this place awesome!
Stayed 3 nights in Apr 2022
Response from Filipe Baltazar on 11 Apr 2022
Dear Patricia, We would like to thank you for your feedback, all our team was delighted to have you with us, we hope your stay was a memorable and we all hope to see you again here in Raw Culture. Kind regrds

10/10 Excellent

MR Cristian

Liked: Cleanliness, room comfort
One of the best hotels I have ever stayed!
Everything about our stay at Raw Culture Arts & Lofts was simply superb. The staff was amazing and they were incredibly helpful, housekeeping was spot-on and the room was immaculate. We were greeted with a complimentary bottle of wine and chocolates in the room which was a great touch. Our room on the 3rd floor was vast, furnished with carefully curated Danish Design furniture, high-end toiletries, and fabulous bedding. From the room to the lounge and reception area we were surprised with a meticulously curated collection of art, furniture, books, lighting, and even vintage bikes! It is not just a high-end hotel, it is an art gallery you can stay in and feel immersed in the experience which for us was a really unique element to our stay. Location-wise, you are at the heart of Barrio Alto, which has great restaurants and bars in close proximity. It is very quiet during the day, and even if the cobbled streets are busy at night, the rooms have a double set of windows, each one with acoustic double glazing and sound-deadening thick fabric curtains; so basically we could sleep perfectly without being disturbed as the soundproofing of the room is top-notch. Breakfast was great too, and on our last day we had it delivered to our room, so we enjoyed it on the balcony overlooking the old streets of the neighborhood. Every single element of this hotel works seamlessly to create a truly unique and wonderful guest experience, which is why it is my new favorite place to stay.
Stayed 2 nights in Feb 2022
Response from Filipe on 16 Feb 2022
Dear Cristian, Firstly we would like to thank you for your contact as well as for your stay here at Raw Culture Art & Loft's Bairro Alto. All our staff were delighted by your visit. We hope it was a memorable one and we hope forward to have you again. Best regards. -Raw Culture Art & Lofts Bairro Alto

10/10 Excellent

marc

Travelled with group
Liked: Cleanliness, room comfort
Champions League Final.
I’ve stayed in 100’s of hotels, both for business trips and leisure. This hotel is outrageously good. It was a privilege to stay here, not only did I extend my stay I was sad to leave. Best hotel I’ve ever stayed in, without question. Huge thanks to front of office staff Barbara and Margarida, and all of the team. Okura Prestige in Bangkok is now in second position. I’ll be back soon.
Stayed 4 nights in May 2021

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The loft was very clean, one of the highlights. The rooms can be a little noisy from the street parties, make sure both sets of windows are closed to help insulate the space. The location is fairly central. Over all it is a unique and pleasant hotel.
Stayed 6 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great style, location (quiet in room), v helpful staff. Super stay!!!!
Stayed 2 nights in Aug 2021
Response from l on 5 Sept 2021
Dear Guest, Thank you so much for your kind review, it is very important for us. We try to improve everyday do better serve our guests and make your stay a memorable one. Hope to host you in the future. Kind regards, Bárbara Rodrigues FO Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ridiculously huge rooms with stylish decor, friendly and accommodating staff, and a super location. Bairro Alto has a lively nightlife scene, but the windows have two sets of glass shutters plus additional interior wooden shutters. When all closed it was very quiet and no light leaked into the room. We had a great stay!
Stayed 4 nights in Jul 2021
Response from l on 2 Aug 2021
Hello! Thank you very much for your feedback. We appreciate it. It was a pleasure to host you and we would love to welcome you again in the future. Best regards, R. Cerqueira - General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic local culture in great locale; provide quality breakfast, art in common areas, bar and music, and a phone w local apps
Stayed 3 nights in Jan 2020
Response from R.Cerqueira - General Manager on 4 Feb 2020
Hello. Thank you for taking the time to provide us with your feedback. We appreciate it. It was a pleasure to host you and we would be very glad to welcome you again in the future. Best regards, R.Cerqueira - General Manager

10/10 Excellent

Mohammed, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel, with lovely and very helpful staff. Always ready to help. We came with our twin baby girls, and they made our stay super comfortable. All the staff are amazing, with a special thanks to the chef who makes delicious breakfast. I would definitely recommend staying here!
Stayed 5 nights in Dec 2019
Response from R. Cerqueira - General Manager on 13 Dec 2019
Hello Mohammed & Surabhi. Thank you very much for your kind review, we appreciate it. We are honoured to be recognized for our amazing staff, our delicious breakfast and overall essence. It was a pleasure to host you and we would be delighted to welcome you again in the future. Best regards, R. Cerqueira - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from R. Cerqueira - General Manager on 5 Nov 2019
Hello. Thank you for your feedback. We appreciate it. It was a pleasure to host you and we would love to welcome you again in the future. Best regards, R. Cerqueira - General Manager

10/10 Excellent

Cej, Uk

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are enormous and well fitted. Bed extremely comfortable. Staff are exceptional. The overall design is somewhat industrial and could do with softening.
Stayed 4 nights in Oct 2019
Response from R. Cerqueira - General Manager on 12 Oct 2019
Hello. Thank you very much for your feedback. We appreciate it. We feel honoured to be sharing our general essence with our guests, and it is amazing to be recognized for our dedicated staff, comfy beds and big lofts. It was a pleasure to host you and we would be delighted to welcome you again in the future. Best regards, R. Cerqueira - General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was AMAZING. We could not more highly recommend it. The rooms were fantastic- so spacious and clean and felt very luxurious. I've traveled in Europe previously and was always underwhelmed by amenities---not the case here!! Breakfast was delicious, the staff was so friendly and helpful, rooms were perfectly cleaned and full of amenities. Our last day we had to check out at 4 am and they had breakfast set out and waiting for us when we came down! Truly- this was the best vacation we've ever had and we would highly, highly recommend Expedia and Raw Culture Arts & Lofts. I read through countless reviews before picking this hotel...and I am SO glad we picked this one. We will definitely be back!
Stayed 6 nights in Oct 2019
Response from R. Cerqueira - General Manager on 11 Oct 2019
Hello. Thank you very much for your kind review. We really appreciate it. It is an honour to be sharing our essence with our guests and to be recognized for our amazing staff, delicious breakfast, and overall big and comfy facilities makes us very proud. We couldn't be happier reading how much you enjoyed your stay with us, and oit would be a pleasure to host you again in the future. Best regards, R. Cerqueira - General Manager

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel. Very stylish and unique. Huge room, very comfortable. Perfect service!
Stayed 1 night in Oct 2019
Response from R. Cerqueira - General Manager on 5 Oct 2019
Hello Janine. Thank you very much for your feedback. It is an honour to be sharing our essence with our guests, and we couldn't be happier to be recognized for our amazing staff, comfy facilities and overall art choices. It was a pleasure to host you and we would love to welcome you again in the future. Best regards, R. Cerqueira - General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Looked newer - very clean, interesting art... in a very trendy area... close to shopping and restaurants... room was very spacious.
Stayed 2 nights in Aug 2019
Response from R. Cerqueira - General Manager on 20 Aug 2019
Hello. Thank you for taking the time to provide us with your feedback. We appreciate it. It is an honour to be sharing our general essence with our guests, and we are delighted with your recognition. It wa sa pleasure and we hope to welcome you again in the future. Best regards, R. Cerqueira - General Manager

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay in an Amazing Area
The stay was amazing! The room was perfect, bed comfortable, and bed linen was soft and clean. The staff was absolutely inviting and hospitable. They provided great recommendations. I would certainly stay here and cannot recommend this hotel enough.
Stayed 3 nights in Jul 2019
Response from R. Cerqueira - General Manager on 10 Aug 2019
Hello Gregory. We really appreciate you taking the time to provide us with your feedback. It is an honour to be sharing our general concept with our guests, and being recognized for our amazing staff, big and comfortable lofts and our overall essence is just amazing. It was a pleasure to host you and we would be pleased to welcome you again in the future. Best regards, R. Cerqueira - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from R. Cerqueira - General Manager on 10 Aug 2019
Hello. Thank you for your feedback. We are very happy to see that you enjoyed your stay with us, and we would be pleased to welcome you again in the future. Best regards, R. Cerqueira - General Manager

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 3 nights in Jul 2019
Response from R. Cerqueira - General Manager on 15 Jul 2019
Hello. We would appreciate if your feedback could be more clear so we can learn how to improve ourselves, aiming our guest's satisfaction. I'm sure it was a pleasure to host you and we would be glad to welcome you again. Best regards, R. Cerqueira - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a phenomenal hotel, the design makes it so special, we loved it !
Stayed 1 night in Jun 2019
Response from R. Cerqueira - General Manager on 21 Jun 2019
Hello. Thank you very much for taking the time to provide us with your feedback. We appreciate it. It makes us really happy to read that you enjoyed our general concept, and we would love to host you again in the future. Best regards, R. Cerqueira - General Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from R. Cerqueira - General Manager on 5 Jun 2019
Hello Andrew. We really appreciate you taking the time to provide us with your feedback. It was a pleasure to host you and we would be delighted to welcome you gain in the future. Best regards, R. Cerqueira - General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from R. Cerqueira - General Manager on 5 Jun 2019
Hello David. Thank you for providing us with your feedback. We appreciate it. It was a pleasure to host you and we would love to welcome you again in the future. Best regards, R. Cerqueira - General Manager