Premier Apartment, 1 Bedroom | Living room | Flat-screen TV
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Reviews of Hello Lisbon Santos Azulejos Apartments

Hello Lisbon Santos Azulejos Apartments
Calçada Marquês de Abrantes 10, Lisbon

Reviews

8.4

Very good

Rating 10 - Excellent. 220 out of 547 reviews" "
Rating 8 - Good. 237 out of 547 reviews" "
Rating 6 - Okay. 65 out of 547 reviews" "
Rating 4 - Poor. 21 out of 547 reviews" "
Rating 2 - Terrible. 4 out of 547 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spacious 2 bedroom apartment was perfect for a family of 4.
Stayed 7 nights in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Dark and noisy apartment with no toiletries
Big rooms, good location near tram station. Good to have a washing machine. However there are no toiletries and the apartment needs maintenance. Lighting is greatly insufficient. Noise insulation is also very bad, you can hear each step of the person upstairs walking in their room, and it sounds very very heavy that it’s sometimes annoying at night.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of space, but the furnishing was very spartan. The TV on the wall was tiny, it was dwarfed by the large empty wall and looked completely out of place. Other than that, the apartment was very clean and well maintained. The location was very good, walking distance to the commercial center of Lisbon.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent apartment
Apartment facility 에 관하여 - 아쥴레쥬 타일 장식이 멋진 건물 - 방크기 넓고, 침실, 거실, 주방이 분리 - kitchen 에 도구가 잘 갖추어져 있는데, cooking pot 이 작은 것 하나만 있어서 불편. 요청했지만 2일 후 받음 (상주 직원이 없어 이런 서비스가 지연) - 엘리베이터 고장으로 일부 기간 이용 못하여 불편하였음 위치 좋음 - 지하철 Cais do Sodre역에서 버스 2정류장 - 호텔 바로 앞에 버스와 트램 - 관광객이 이용하는 18번 트램정류장도 멀지 않음
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 20 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to much light in the whole apt. Too dark but the apt is spacious
Stayed 2 nights in Oct 2019

6/10 Okay

Chris, Lexington KY

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property was in a decent location, close enough to walk to most of downtown Lisbon. The apartment was very spacious and affordable. Access to the apartments was also. very easy. Unfortunately, the towels provided were small, no one came to clean our rooms/take out trash/change out towels. Although spacious, there is little in the apartment to make it seem comfortable. The walls and floors are bare throughout giving it a very sterile feel. There was no contact person to discuss our problems with. Also be aware that there is no assigned parking for this building and street parking can be a significant challenge.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Debbie M.

Liked: Cleanliness, property conditions & facilities, room comfort
This is in an excellent location for a really reasonable price. There are no frills, with basic provisions, and accommodations. We were out and about most days and didn’t spend much time in the room.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clothes washer leaked - door seal needs to be repaired.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent apartment, thanks for a great stay - amazing balcony
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Spacious, clean, convenient and close to most of the tourist attractions
Stayed 7 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 13 nights in Aug 2019

10/10 Excellent

Randi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great restaurants right around the corner. Very spacious. Beds quite comfortable.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the action,great burger restaurant on the main floor,authentic portuguese restaurant across the street.
Stayed 2 nights in Jun 2019

10/10 Excellent

will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious and good air-conditioning, close to food and supermarket, parking was very close.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and upgraded . The apartment is so big and spacious
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, sleep well, close to amenities and sightseeing. Minimalist but adequate.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Would recommend to a friend! They would respond to emails and questions quickly, fixed our wifi, clean, great location.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Apartment is basic, Hot water in the shower takes too long to heat up, internet connection very poor. only available in the living room, No physical staff present, Construction works going on next to the apartment, no Luggage storage after check-out. Excellent location, modern kitchen, My flat was very spacious, It would have easily accommodate five adult. I was travelling alone.My flat had naturally light. Tram line inn from of the flat.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Newly renovated, very attractive building. Nice modern bathroom and kitchen. Loved neighborhood it was in. Had very high ceilings and beautiful tall windows. Very attractive wood looking floor. However it was very spartan. Bedroom had 2 twin beds and no other furniture. Desperately needed night tables. Bathroom needed shower mat and a bar of soap for shower would have been nice. We were provided 2 towels and 2 hand towels for the 2 of us. They pleasantly brought 2 more. Down side was that renovation was going on on both sides of us. Very noisy. Wish I had known this in advance. I would rate our stay there an 8. If they would spend a little more and add night tables, towel bars and hooks in bath along with shower rug and soap, bedroom and living room end tables it could easy be a 10.
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Easy to check in and out. Very spacious. A great place to stay. Only a few niggles that aren’t major but would be nice. That is to have more than the one mirror in the bathroom. The tv in our room didn’t work, to have a tea towel in the kitchen and more than one pillow. Otherwise a great clean place.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and the location was nice and central too, we were 2 adults and 2 children and felt very comfortable in the accommodation. In relation to some suggestions - it would have been nice to have somewhere to store luggage, as we were out of the apartment at 11am but did not leave for the airport until 6pm, so we brought our luggage to the train station to use the secure luggage storage facility which was easy to use. We might also suggest that there is an after office hours contact for the apartment - this might be useful. But we had a great time, we loved the city and the people were so nice and friendly and we would love to visit again, Regards Joe
Stayed 4 nights in Apr 2019

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful apartment in the old town.
It’s a a really beautiful newly renovated apartment in Alto Barrio, 5 minutes walk to the Time out Market.it’s huge- had 6 French windows which made it always full of light. High ceilings- 12 feet ! New kitchen appliances, nice shower. The communication was very easy, self - check in and out. They arranged the airport transfer- easy and pleasant. Some suggestions for improvement: provide access to fresh towels every day, we don’t have time to do laundry when on vacation. Provide more than 2 towels and better quality. Strongly recommend!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for me due to work. But very basic. Some light switches were broken
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

SS

Travelled with group
Liked: Cleanliness, property conditions & facilities
Unfortunately there were 2 active construction sites right next door and across the street! very loud and construction workers in the windows all day, no privacy and obstructed views
Stayed 2 nights in Feb 2019

6/10 Okay

Ben

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very spacious and a good location but poor amenities really. Very very basic bits and pieces inside. The only item in the cupboard was salt! For short stay people want basic amenities so you don't have to buy for what ends up being other people for future stays. WiFi was advertised but was not existent. This was acknowledge day one by the provider and they said someone would sort it out but nothing happened the whole time we were there (4 days). For the time of years it needed better pillows (one small one each was poor) and better blankets for warmth. One small extra cover was in the wardrobe only. Finally, for an apartment that sleeps 4-6, there was comfy seating for 3 maximum. Not that impressive
Stayed 3 nights in Feb 2019

10/10 Excellent

mike

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
location was excellent but internet connection was very poor only available in the kitchen
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I super love the location and the place. It’s clean. The keyless entry is a plus! I’ll surely come back❤️❤️❤️
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a good location and close to everything. It’s very functional.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2018

10/10 Excellent

Julie, New York

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The apt was clean and close by all the attractions
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived 9pm no fuss, easy access to apartment using code provided. Wirhin walking distance o
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The apartment is space but hasn't enough furnished and feel not very comfortable for stay, for an example there is only one mirror in the bath room, no cupboard in the living room and no wardrobe in one of the bedrooms and there is no safe box. We had no hot water for one day during our three nights stay. However, the lady from the property is very friendly and she helped us to sort out the problem in the end. Location is okay.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Ian, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large apartment . Reasonable location. Good sound proofing . Door access entry code system worked well. 10 minute walk from the metro.
Stayed 4 nights in Oct 2018

10/10 Excellent

Robert, Montreal Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very well located. Easy access to most of the places we wanted to visit in Lisbon (walking distance). The place was spacious and clean. We had everything we needed and the street was relatively quiet considering its central location.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Lynn, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, comfortable and spacious.
Very well situated. Excellent bars and restaurants close by. A few more pillows would be good. We loved it and will be returning.
Stayed 4 nights in Sep 2018

8/10 Good

Nuala, Dublin, Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious apartments close to city centre.
Firstly I want to say I’ve stayed in Portugal Ways Apts before and I was so happy with it I booked it again. Unfortunately on this trip (Sept 2018) the road outside the Apt block was closed which meant the tram and buses were diverted and the walk to get the bus was a bit of an ordeal for my 86 year old dad. The road closure is due to building works on the adjacent building to the Apt block & also to the one across the road and there was no pedestrian access either which resulted in having to use the lane behind to go to the local shop and the lane way was dirty and smelly. The Apt was on the 4th floor and thankfully the lift worked. It was very clean and the shower was powerful. However there was no wardrobe in any of the two bedrooms and no iron either so it meant laying our clothes out on the spare beds. I would definitely stay here again and book everything through Expedia, the flights, the transfers and accommodation but I would like to know if the road was reopened and also if they fitted the Apt with wardrobes.
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious flat in a charming neighborhood
Close to the centre, spacious for two people. We realized that there is a no soap from the dispenser in the bathroom dispenser. The host came and check immediately and brought us the separate hand soap. How nice!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!!
wonderful place: huge, very clean, modern, updated. highly recommend!
Stayed 2 nights in Jul 2018