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Reviews of Avenue Rooms & Suites - Hostel

1 out of 5
Avenue Rooms & Suites - Hostel
Rua Rodrigues Sampaio 138, 1 Andar, Lisbon

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 111 reviews" "
Rating 8 - Good. 38 out of 111 reviews" "
Rating 6 - Okay. 14 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 15 out of 111 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and location.
Stayed 3 nights in Mar 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too little time, great place
Loved that when I got to the room it was immaculate. Had a window I could open, and just above the street enough to catch the vibe of Lisboa. Great place
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my two-night stay here. Quiet place, clean, just 2 minutes from the metro .... they offer breakfast for 6 euros (eggs, bread, croissant, yogurt) and in the evening they offer pizzas which they prepare right there in the hostel.... the bed in the private room i stayed was comfortable and every staff member i interacted with was awesome.

6/10 Okay

Victoria

Liked: Staff & service
The property had plenty of individual bathroom and shower facilities. The room itself was extremely crowded. There was not a space to put down my suitcase and sort out myself. The lockers in the room are made of metal and very noisy for other occupants of the room who are trying to sleep. There was not a way to lock up belongings in the room and the beds did not have lighting or a place to store valuables. I would not stay here again but it was fine for one night.
Stayed 1 night in Nov 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second time staying at this hostel. Its good value and close to the metro. Staff are very friendly. Great pizza available in the evenings and all the facilities are spotless.
Stayed 1 night in Sep 2023

2/10 Terrible

DAVID HUMPHREY ARIANA MILENA

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Personally I liked it, the cleanliness of the bathrooms, kitchen, corridors, very good. But I did not like the cleanliness of the room, I have never seen a place in this category, which I had to inform the reception to have it cleaned, in addition, they charged me 14 euros, quite apart from the charge that I already had paid, when I made the reservation online, it seemed to me, like an overprice, that they did not inform me when I made the reservation online..
Stayed 7 nights in Jul 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Très propre, bien situé, petit déjeuner offert à 6€ et pizza offerte à bon prix le soir.
Stayed 5 nights in Jul 2023

6/10 Okay

Chris

Stayed 4 nights in Jun 2023

10/10 Excellent

Paula

Stayed 4 nights in May 2023

8/10 Good

Caffini

Stayed 4 nights in May 2023

2/10 Terrible

Shakeel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was okay,but there was very strict rule of not allowing kids i told them at the time of booking that i have family with me.even after that they didn't allow i had to stay out whole night with my kids because it was very late at the night i couldn't find any room to stay.so it will be very kind of you if you refund me payment
Stayed 4 nights in Apr 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So noisy
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The place is currently a building site with relentless banging and drilling going on throughout the day. Despite this inconvenience to the customers, they keep increasing their prices. Very greedy of the owners and a little dishonest to people booking unaware of the dirt, dust, and noise they will encounter. No longer Adults Only, they have screaming and sick kids adding to the noise. The foreign staff make an effort with the guests but 4 shifts on reception for a dorm bed and 25 Euro a week is exploitative. More greed from the owners. The Brazilian migrant cleaners keep the place tidy. I guess it keeps them busy as they wait for their EU papers. It was an interesting stay, colourful at times, and drilling through the ceiling when I was in bed, covering my belongings in plaster, was a highlight of the stay. If you can call it a highlight.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not suitable for kids
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Building work making loud noise
The hostel is building more floors. The noise is bad. Place dirty. Manager rude.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOO NOISY
Bad experience
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Stayed 1 night in Feb 2020

10/10 Excellent

Virginija

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Clean and tidy room. Nice breakfast and friendly,helpful staff.
Stayed 2 nights in Feb 2020

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great convenient stay
The staff were very friendly and spoke English. They offer free hot beverages from an automatic dispenser, which was very convenient. The location is great and your near the airport and major attractions. There’s a trains don bus station less than 5 minutes walk as well as several ride sharing bicycles and electric scooter nearby. The other guess were also pleasant, met some really nice people from all around the world. I forgot to mention they have free happy hour everyday where they offer wine and snacks for all guess. This is a great way to meet new people.
Stayed 4 nights in Jan 2020

4/10 Poor

marcio

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
If you Like Dirty and Mess, Welcome Here
The room was little smal and the line to use the bathroom was really bad, the breakfast area is really small for the size of the place, the kitchen is 3 levels up from your room and you have to go by stairs because the elevator does not work! The stove area is messy and really dirty, it seems like has no cleaning in a long time.The hostel is run by interns (really nice) and people that seems live in the place. Never Ever Again!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great - close to Avenue do Liberdade and within walking and metro distance to many activities. The breakfast of hot pancakes, toast, juice, yoghurt and coffee was plentiful , though a tight fit for seating with other travellers at times. The bed was comfy - we had the private superior room- with multiple windows to open. Located near a hospital, there were ambulance sirens at times. 3 Shared bathrooms meant little waiting, all with great showers Really nice people working there!
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very funky place
Really nice stuff, clean rooms, nice neighbourhood and amazing breakfast. But we couldn’t sleep because of the smell and the heat in the room ((
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
The place is nice, conveniently located. The front desk guy super friendly and helpful. The room was immaculate. Kitchen area clean - nice pots and dishes, you can make your own meals. Grocery stores nearby. I took advantage of the free tour guide. Wi-Fi fast. The only issue - the locks are loud so you hear the other guests "slamming" the door even though it is not intentional. Breakfast very nice too. Coffee available all day.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Good Location Confortable bed Share bathroom very cleaning (all time) Poor breakfast but with lovely pancackes Staff without respect about silence during a night period
Stayed 3 nights in Dec 2018

6/10 Okay

Loubna

Liked: Staff & service
Désolée par rapport aux personnels de l'accueil et de la restauration, mais si je mets une note aussi basse c'est parce que j'ai passé une nuit épouvantable en raison du bruit provenant de la rue (et pourtant ma chambre était au 4em étage) et le pire c'était les portes qui claquent toute la nuit la lumière allumée toute la nuit dans le couloir, qui passait largement à travers le chambranle de la porte de la chambre qui était pule en face du lit. Le petit déjeuner à 6€ était très bien et je le redis, accueil très bien également.
Stayed 1 night in Feb 2024

8/10 Good

Tiina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was just super! I would go again
Stayed 1 night in Feb 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been 2 times in this place and I would suggest for short or long stay. Absolutely Recommended
Stayed 1 night in Feb 2024

8/10 Good

Ahmed

Stayed 5 nights in Jan 2024

10/10 Excellent

anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil. Logement conforme et très sympa. Je recommande !
Stayed 3 nights in Jan 2024

10/10 Excellent

Antonio Michael Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation for a good price.
Stayed 5 nights in Jan 2024

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou as expectativas.
Ambiente silencioso, camas confortáveis e casas de banho bem cuidadas. Além de pizas deliciosas feitas no local.
Stayed 4 nights in Dec 2023

8/10 Good

Rosalía

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el centro, todo accesible alrededor. Amabilidad y muy limpio.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
Bien
Pas mal juste qu'il y avait un service minimum C'est-à-dire pas de serviette ni de chauffage surtout qu'ont est en hiver
Stayed 1 night in Dec 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correu tudo ótimo. As condições são bastante boas e todo o espaço é confortável. Recomendo.
Stayed 1 night in Dec 2023

10/10 Excellent

Bárbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Hostel com uma localização previligiada mesmo pertinho da rotunda do Marquês do Pombal que era onde eu queria ficar para visitar o Wonderland no Parque Eduardo VII. Assim que entramos tem um lounge super animado com o pessoal do hostel a confraternizar e a comer pizzas feitas na hora num forno a lenha enorme que fica na sala do lounge! Super animado e participas na feitura da tua pizza! Pizzas espectacularmente saborosas. Sou rapariga e fiquei num quarto misto com 3 rapazes desconhecidos e a experiência correu muito bem! Foi a minha 1° experiência num hostel e adorei! Sempre que vinha a Lisboa gastava horrores de dinheiro em hotéis e se calhar daqui para a frente irei optar por este hostel. Tem as comodidades todas! Colchão bom, almofadas boas, edredão quentinho, já que vim em Dezembro, tudo perfeito! As instalações são modernas! Obrigado e até breve.
Stayed 1 night in Dec 2023

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities
Bear the center,
Stayed 1 night in Nov 2023

10/10 Excellent

Fernando

Stayed 1 night in Nov 2023

10/10 Excellent

Margaretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023