Search Hotels Near Lion Salt Works Museum, Northwich

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."

"No good conditions No breakfast service "

"A pleasant and relaxed stay in this comfortable hotel. Staff very attentive. Good a la carte dinner and substantial breakfast. Quiet surroundings. Shame there wasn't better views of the grounds but that is the layout of the house."

"Excellent stay just felt bar prices a bit expensive other than that a fantastic stay "

"Phil in the spa is the best manager you could hope for, far better than other hotels in the group. Hence why everything runs smoothly in the spa"

"The service and room was excellent. The staff were very helpful, friendly and breakfast was AMAZING! Would definitely recommend "

"Good breakfast. Some of the soft furnishings in bedroom starting to look aged and a bit shabby. Cobweb on ceiling window and thick dust on curtain pelmet. One of the befs was broken on one side"

"This was a great stay. A beautiful heritage property. Felicia and her Paul were fantastic hosts. We stayed with our son his wife and their 22 month old toddler. They could not have made us more welcome. Felicia was very accommodating about breakfast and other things as our son was running the Cheshire held marathon. The breakfasts were all delicious. Highly recommend this as a place to stay."