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Reviews of Hotel Las Palmas

3 out of 5
Hotel Las Palmas
Calle Bellavista 320 - Miraflores, Lima, LIMA

Reviews

8.4

Very good

Rating 10 - Excellent. 362 out of 825 reviews" "
Rating 8 - Good. 296 out of 825 reviews" "
Rating 6 - Okay. 117 out of 825 reviews" "
Rating 4 - Poor. 31 out of 825 reviews" "
Rating 2 - Terrible. 19 out of 825 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms. Some construction outside during my stay, however I do not put this against the hotel. Would happily stay again!
Stayed 1 night in May 2024

4/10 Poor

Ruisheng

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk service is poor, speak some English, not feel welcome, arrived at 2pm, unable to check in with luggage until 3pm, nobody wants to stay inside the hotel. Receptionists not willing to assist anything. Breakfast is ok, small bottle water only for the first day in the room, nearby no good restaurant, only fast food and bar, located in a narrow street. Close to tourist information center by Kennedy park, you can join free Lima Walking tours there.
Stayed 2 nights in May 2024

6/10 Okay

marion

Liked: Cleanliness, staff & service
Really great location with the airport bus pickup/ drop off at the adjacent street Nice included breakfast comfortable mattress and hot water The Wi-Fi is awful when it did work it went in and out
Stayed 2 nights in May 2024

6/10 Okay

Shaylan

Travelled with partner
Liked: Staff & service
Standard budget hotel. Good location in Miraflores but the hotel is nothing fancy. Breakfast on the roof was nice.
Stayed 2 nights in May 2024

10/10 Excellent

RUDY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Apr 2024

6/10 Okay

Luis

N/a
Stayed 10 nights in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasant stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Fabiana Inguanzo

Stayed 2 nights in Apr 2024

10/10 Excellent

Terence

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Allways attentive to our needs and requirments.
Stayed 19 nights in Apr 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full recommended
Stayed 4 nights in Apr 2024

8/10 Good

Alex

Stayed 2 nights in Apr 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good and helpful personnel
Stayed 9 nights in Apr 2024

6/10 Okay

jeremy

Stayed 1 night in Apr 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and helpful staff, always clean
Stayed 4 nights in Apr 2024

6/10 Okay

Kandiah, Scarborough

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wifi signal strength is very poor.
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff y service very good
Stayed 8 nights in Mar 2024

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen Hotel, donde puedes ir a pie a muchos lugares, ya que, quedan cerca.
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 11 days at the Las Palmas while on vacation. The staff was wonderful and always helpful, I enjoyed my stay and absolutely fell in love with this wonderful city!
Stayed 9 nights in Mar 2024

8/10 Good

Kavya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's in a decent location in Miraflores and has all of the basic amenities that you would need. It's a no-frills situation but a perfect clean place to sleep.
Stayed 2 nights in Mar 2024

10/10 Excellent

Agustin, Escondido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small & Aircon is Old
Stayed 13 nights in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully recommend this hotel, especially if you want to stay in Lima. I think it’s in the perfect spot for the Miraflores area. So everywhere was within walking distance for me. It was easy for my tour companies to pick me up for day trips out of Lima. It’s across the road from the Tourist Center, which handy if you need any information. Plus the hotel is across the road from the Lima AirPort Express bus, which is the cheapest way to go to and from the airport . Probably the safest way too, unless you like the adventure of Uber. I was in room 316, I thought it nice and clean, quite too. As this room isn’t facing the road (across the road are two lively bars from the hotel). The Wifi in the room was good too. The only problem i could see was the bed. As I feel the bed was on the smaller size. However it was comfortable. Overall I would recommend this hotel, if you need a place to stay in Lima
Stayed 3 nights in Mar 2024

10/10 Excellent

Aldara

Muy satisfecha con todo el personal y es un lugar seguro el desayuno variado y fresco lo recomiendo un ambiente familiar
Stayed 1 night in Mar 2024

8/10 Good

Derek

Stayed 7 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here !!
Stayed 7 nights in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and I slept very well.
Stayed 2 nights in Feb 2024

6/10 Okay

Fallon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The location is great and near many restaurants, bars and parks. AC is great. However, the some of the staff aren't very friendly. Don't expect to check in before 3pm, they won't even ask for your name until that time!
Stayed 1 night in Feb 2024

10/10 Excellent

MOISES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was very comfortable,it was perfect for me, the location is very convenient.
Stayed 6 nights in Feb 2024

6/10 Okay

Elina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location
The location is ideal and the room is fine, just basic and quite boring. The main problem was the noise from the bar / disco until 4am every night. Breakfast has nice juices and fruit but no other vegan options.
Stayed 5 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Miraflores
the hotel is perfectly located in Lima's Miraflores. We got clean, cozy, not to say a bit tiny room. Front desk staff and porter were very helpful and friendly. Tasty breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities, room comfort
I felt comfortable and safe during my stay. The area was good for food and just walking
Stayed 3 nights in Feb 2024

10/10 Excellent

Sixta Emperatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent food and friendly staff.
Stayed 4 nights in Feb 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property had zero wifi not good if you have business to do.
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Rohan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff not helpful
We arrived at the hotel at 9am or a 1 night stay as we were flying out the next day. Completely understand and accept that we could not check in early so we left our bags in their storage area. We were leaving at 8am the next morning. As we had just come off a flight, we asked if we could have the breakfast that day instead of the next day. Staff refused. Breakfast was open till 10:30 so it wasn’t like they were about to close. We weren’t asking for a free breakfast, just to swap the day. Left the hotel to explore. Came back at 9pm. Was speaking to the night staff and she was baffled why they didn’t let us have breakfast. We are also Expedia gold members (not that makes a difference) and hadn’t asked for any other benefits. Just found the staff extremely unhelpful. Location is really good - opposite the main strip in Lima so close to restaurants and bars but you can hear the noise (even on a Sunday night the clubs are going) through the window so if you see a light sleeper, not ideal.
Stayed 1 night in Feb 2024

6/10 Okay

Bear

Travelled with group
Liked: Staff & service
The first night was very noisy for a party in a local on the front of the hotel. Last day was no electricity, therefore, elevators and air conditioners stop working. The employees are very friendly, and trying to help as much as they can, under this circumstances. Some elderly people, who couldn’t walk the stair were served with breakfast at their rooms. That was really a great gesture.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff , clean and good price!
Stayed 5 nights in Feb 2024

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel. Las personas muy amables y algun dia regresare de nuevo.
Stayed 7 nights in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

albert

Stayed 2 nights in Jan 2024

6/10 Okay

Gustavo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The building has cracks in the concrete, you can see it from my room, 216. The crack starts in the window and it goes around to the outside of the wall. The front desk staff and restaurant staff was not very nice, they did not respond to greetings or questions. I would stay there again because the location is great, the AC is strong, and the water gets really hot.
Stayed 5 nights in Jan 2024

6/10 Okay

jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Pedro

Stayed 3 nights in Dec 2023
Response from Hotel Las Palmas on 17 Jan 2024
Estimado HuespedGracias por sus excelentes comentarios. Nos agrada saber que su estadia fue perfecta, pero sabemos que podemos mejorar. Nuestro staff le envia su cariño y aprecio por sus dulces palabras. Esperamos contar nuevamente con su visita.Saludos,

8/10 Good

Guillermo

Liked: Cleanliness
Stayed 4 nights in Dec 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 of 10
Great location, to wong, parque Kennedy, clubs and restaurants. The staff very friendly, very helpful and very kind people, breakfast awesome. Overall great place and I will stay at The Palmas Hotel!!
Stayed 2 nights in Dec 2023
Response from Hotel Las Palmas on 17 Jan 2024
Dear guestThank you for your excellent comments. We are pleased to know that your stay was perfect, but we know that we can improve. Our staff sends you their love and appreciation for your sweet words. We hope to have your visit again.Regards,

10/10 Excellent

Jolan

Stayed 13 nights in Dec 2023

10/10 Excellent

jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area of this hotel was wonderful. All kinds of dining options are available as well as a bus to the airport people on staff here very nice and helpful. Something that they should improve on is the English language.
Stayed 4 nights in Dec 2023
Response from Hotel Las Palmas on 7 Jan 2024
Dear GuestThank you very much for your comments. Our staff is highly trained although our english is learned as required, yes we need to take some advanced classes. Hope next time we can impress you. Thank you for staying with us and hope to see you soon again.Regards

10/10 Excellent

Nelson, Mississauga

Stayed 1 night in Nov 2023
Response from Hotel Las Palmas on 17 Jan 2024
Estimado HuéspedGracias por sus excelentes comentarios. Nuestro hotel esta en la mejor ubicación de Miraflores y también contamos con el mejor precio. Siempre nos esmeramos en la limpieza y seguridad, nos da mucho gusto que lo haga notar. Esperamos contar nuevamente con su preferencia.Saludos,