Suite, Jetted Tub | Premium bedding, minibar, in-room safe, individually decorated
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Reviews of Allpa Hotel & Suites

3.5 out of 5
Allpa Hotel & Suites
Calle Atahualpa 199 - Miraflores, Lima, LIMA

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 77 reviews" "
Rating 8 - Good. 32 out of 77 reviews" "
Rating 6 - Okay. 11 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

renato

Travelled with family
Liked: Cleanliness
I ask for one king bed, i found 1 is correct , but was one more bed , i dont know why, was very unconfortable the tv , i have to move when i walking around the room , also no to many chanel only basic ,
Stayed 3 nights in Jan 2024
Response from Allpa Hotel on 24 Jan 2024
Hello dear guest. We appreciate a lot your time to let us know your review about your experience in our hotel. All our TV have Direct TV with international channels and has a rack to move the tv and you can watch from the bed or sofaBest regards, Allpa Hotel & Suites team

4/10 Poor

Choi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I choose a room it have bathtub but when I checked in, it didn’t have. I just wanna a good bath in here.
Stayed 1 night in Mar 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very good staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Nov 2022

10/10 Excellent

Emidio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Alexandra, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good property with ver friendly staff.
Stayed 1 night in Mar 2022
Response from . on 23 Mar 2022
Dear Alexandra: Thank you very much for taking the time to share your experience at our hotel. The words you send us mean a lot to us. We guarantee that we will continue working to improve your experience at Allpa Hotel & Suites. We look forward to seeing you again soon!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Lima
I stayed at the Allpa Hotel for two nights while I was in Lima. I was very pleased with the room's comfort, and the breakfast was great. I stayed at another hotel with a/c issuse, so I was glad to find that the air conditioner worked well in this room. The location is also ideal. It's within walking distance to Miraflores.
Stayed 1 night in Dec 2019
Response from GRECIA HURTADO on 8 Jan 2020
Dear guest, Thank you very much for your time. We look forward to the next opportunity.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Grecia Hurtado on 10 Dec 2019
Estimado huésped, muchas gracias por su calificación.

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value for money!
We stayed here for 4 nights and thought it was brilliant value for money. The rooms are very spacious, clean and comfortable. Great shower. Breakfast is ok. The staff are polite. The location is spot on!
Stayed 4 nights in Nov 2019
Response from Grecia Hurtado on 3 Dec 2019
Dear guest, Thank you very much for your feedback about our hotel. We know your time is precious and we value it. We wait for you in a next visit.

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, great room, the bathroom was the problem, the faucet was not adequate for the sink, shaving is a nightmare. Also seems like the designer was not thinking about using the toilet, the paper is unreachable, except if you are 6'5". Some repairings are in order. The WiFi worked only the first couple of hours, then failed for the rest of the weekend. Breakfast is very good, repetitive as usual.
Stayed 2 nights in Mar 2019
Response from Allpa Hotel on 12 Mar 2019
Thank you for your comment, we appreciate the opinions of our guests because they are always to improve and provide better experiences and quality service in the future. We will be happy to receive you again. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Room was very comfortable, the AC worked perfectly and it was quite. Perfect for a good rest.
Stayed 1 night in Feb 2019
Response from Allpa Hotel on 12 Mar 2019
Thank you very much for your comment. We are happy to have provided the service you expected. We hope to see you soon in a next visit. thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Nydia

Liked: Cleanliness, property conditions & facilities, room comfort
Guest service can improve.
Great location, comfortable clean rooms, courteous staff, good breakfast, walking distance to many Lima main attractions and restaurants. I had a problem with my flight and was unable to arrive for the first night. I called them to inform them we will arrive a day late and they refused to offer me any type of discount for the first night. Rooms are cleaned only before noon. My room was not clean one day because I stay in it pass noon even though I informed the main desk. We needed an iron and were told they do not provide it. In general we had a good stay. Guest service could be improved.
Stayed 4 nights in Jan 2019
Response from Allpa Hotel on 12 Mar 2019
Thank you for your comment, we appreciate the opinions of our guests because they are always to improve and provide better experiences and quality service in the future. We will be happy to receive you again. Thank you.

10/10 Excellent

jenny, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and helpful staff
Great breakfast. A good base for visiting Lima. Helpful with information and solicitous staff. Walking distance to coast. Safe area.

8/10 Good

Lucho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good & decent hotel at great price, good location, quiet & great staff.

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place to stay in Lima
Centrally placed so that it's easy to walk about the area. Good room, nice staff very comfortable stay.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
the only problem was the bed was strong

8/10 Good

Alexandro

Liked: Property conditions & facilities

8/10 Good

angel, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This hotel lives up to expectations. Small but a good stay. Helpful staff, clean rooms, good beds.

6/10 Okay

gerard

8/10 Good

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
nice location... hotel condition not so nice
Hotel is in great location in Miraflores. Within walking distance to Kennedy park where you can take tour buses for Lima attractions, walking distance to larcomar for shopping and coastline, surquillo mercado. Panchita...a great Peruvian restaurant is across the street...must try. Service is good... Staff are polite and courteous they help out with whatever you need. However room condition is not good the whole time it smelt musty like a old damp towel. It was not pleasant, but since we checked in late night after a long flight we did not bother complaining. Also we were going to check out in the morning... So decided to focus on getting some sleep. Another issue- the price listed in hotel details for taxi from airport is half of what you will end up paying per person. Better to take authorized Green Taxi company from airport where you pay company and not the driver. Free Breakfast is OK. Free Wi-Fi works but is slow.

4/10 Poor

Michael, Chicago

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Find a different place!
Very disappointed that we spent our last night on vacation at this hotel. We had mostly stayed at less expensive hotels/hostel type places up to this hotel and we were thinking that on the last night we should spend a bit more and stay at a nicer place. While the hotel appeared nice, the room was large and spacious and had two full walls of windows, it wasn't nearly as nice as first impressions seemed. The WiFi quit working while we were there and many calls to the front desk proved unsuccessful at getting it back up and running. Then, the power outlets in the room all quit working - no way to charge our cell phones, etc, no TV. This wasn't fixed until the next morning - 30 minutes before check-out. Again, it took several calls to the front desk to resolve this issue. Finally, and the biggest issue was that the hotel was incredibly noisy. The big walls with windows were nice for aesthetics; but they did little to nothing to keep the noise from the busy street below out. Also, it sounded like there was construction going on in the hallways or something - loud banging and clanking sounds until after midnight; which isn't exactly how we wanted to prep for the next day's return trip home. I do not recommend staying here.

4/10 Poor

Leisa, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel let down by poor service and rude staff
Room was clean and modern, good location near Kennedy Park. Let down by very poor service from beginning to end. Staff are rude and have a poor attitude. Unwilling to help with even basic requests (can you book airport taxi pick-up? is there anymore orange juice? Is the manager here?) all met with flat, rude NO. If paying in soles cash, beware they convert from US dollars at an inflated rate. When we checked out, even though we had paid for the room up front at their request, we were told we had to wait while they "checked the room" - they acted as if we may have stolen something and we're very rude. On top of this, our room was right by the stairwell and all day/night staff were moving in and out and leaving the door to slam - causing our room to shake! Add in the street noise and constant car alarms and you can forget a peaceful nights sleep.

8/10 Good

Mubashar, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place for the price
It was great. Best was the staff who went out of their way to help me buy tickets for bus and book tour and everything else.

10/10 Excellent

Michael, Norfolk Va

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in safe busy neighborhood
Great hotel. Close to Kennedy Oark and shopping/restauants. A little far from the beach but a cheap taxi ride. Good neighborhood, very active neighborhood

2/10 Terrible

jeremias, MIAMI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN WILL BOOK THIS HOTEL!!
had a horrible experience . NEVER AGAIN !! stayed for a night and had my brother arriving from Miami and had suitcases with him at 5am. I asked the receptionist to accommodate the language until he was ready to check in at his hotel and they denied .We wanted to take the suitcase to my room and they stopped us and said it was against "their policy" ... BS !! I had to leave the hotel right away because my brother couldn't come up to my room and wait for a couple of hours until it was time for me to check out and he was able to check in at his hotel . The front desk lady and the door attendant were awfully rude and incompetent. If yopu are american or traveling from somewhere else were customer service is good , I recommend not to stay at ALLPA hotel in Miraflores. They are horrible !!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to markets
This hotel is centrally located to local Peruvian souvenir markets and major malls. We found there is choice of 6 different markets all with in 2 blocks of the hotel. Restaurants are near by and offered a very good selection of food and great service. It is only 20 minutes or so to the ocean and Malecon De La Reserve street where there is another mall for shopping and several good eating establishments. Access to the ocean is a short distance from the mall down several flights of stairs.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location... but very unfriendly staff
The service is not friendly overall. I asked someone to take a look at the washroom toilet sink, and stuff was reluctant to send someone to look. Staff do not smile at all. Besides from location, I would not pay for this hotel. Check out casa bella. It is much better price and staff is more friendly. Don't waste your money here.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
NORMAL HOTEL AND ATTENTION NEED IMPROVEMENT
I had to pay more than the booked value due to exchange rate applied to her benefit, the personal need improve the atention

8/10 Good

Walter, Lima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Allpa Hotel & Suites Team on 26 Mar 2024
Muchas gracias por sus comentarios, nos alegra que haya disfrutado su estadía.

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fueron muy amables y tuvieron un lunch para nosotros porque salíamos antes de la hora del desayuno
Stayed 1 night in Feb 2023

8/10 Good

Heiki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaikki oli kunnossa. Aamiaisella ei puhuta englantia.
Stayed 4 nights in Nov 2022

10/10 Excellent

Alithú Leyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Allpa on 5 Sept 2022
¡Muchas gracias por su puntuación!Esto nos ayuda a seguir motivados para dar siempre un buen servicio :)

8/10 Good

sleiter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Jose on 27 Oct 2022
Muchas gracias por su puntuación :)

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación estuvo bien, la ducha mal diseñada y con baja presión de agua. El desayuno y la atención en el restaurante muy bueno.
Stayed 1 night in Jun 2022
Response from Jose on 3 Aug 2022
Estimado José: Muchas gracias por su comentario, esto nos ayuda a poder mejorar.

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelencia ante todo!
El hotel esta muy bien ubicado, en el centro de Miraflores cerca de todo. La habitacion muy amplia y comoda. Y el personal extremadamente amable. Kudos para ellos.
Stayed 2 nights in Mar 2020
Response from GRECIA HURTADO on 5 Mar 2020
Estimado Huésped, Muchas gracias por tomar parte de su valioso tiempo en calificarnos. Nos alegra que haya tenido una estadía placentera, trabajamos para ello. Lo esperamos en una próximo visita :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Lots of room . The service was excellent. I can only recommend this place. Absolutely fantastic.
Stayed 1 night in Feb 2020
Response from GRECIA HURTADO on 5 Mar 2020
Dear guest, We are pleased of your stay here was amazing. We work hard for it. Thanks you

10/10 Excellent

Amada Flor

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from GRECIA HURTADO on 6 Mar 2020
Estimado Huesped, Muchas gracias por su tiempo! Nos alegra saber que su estadía fue agradable. Lo esperamos en una próxima visita.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lo maximo
excelente
Stayed 1 night in Feb 2020
Response from Grecia Hurtado on 27 Feb 2020
Estimado Huésped, Muchas gracias por regalarnos parte de su apreciado tiempo en calificar nuestro establecimiento. Lo esperamos en una próxima visita!

10/10 Excellent

JORGE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuen hotel. Comodo. Aunque es primera vez que me piden dejar garantia de 300 soles
Stayed 1 night in Dec 2019
Response from Grecia Hurtado on 8 Jan 2020
Estimado Huesped, muchas gracias por su visita. El monto de la garantía son políticas del hotel.

8/10 Good

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena habitación
En general el hotel es muy bueno. Tiene excelente ubicación, habitación es amplia y cómoda y muy limpio, el personal es amable y muy atento. El desayuno está bien, pero es exactamente igual todos los días, deberían cambiar al menos cada semana
Stayed 20 nights in Nov 2019
Response from Grecia Hurtado on 18 Dec 2019
Estimado Huésped, muchas gracias por su tiempo y sus comentarios para mejorar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general, buen servicio, muy amables los colaboradores
Muy buena atención, limpio, agradable y buena ubicación.
Stayed 4 nights in Nov 2019
Response from GRECIA HURTADO on 7 Dec 2019
Estimado Huésped, muchas gracias por dedicarnos parte de su tiempo. Esperamos haya tenido una placentera estadía.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y con excelente ubicación
Muy bien ubicado. La habitación muy cómoda y espaciosa. Tuvimos algunos inconvenientes (el aire acondicionado era muy ruidoso y había un problema con la cerradura electrónica de la habitación) pero ambos fueron resueltos rápidamente por la administración. El desayuno correcto, la conexión a internet funciona muy bien tanto en las áreas comunes como en la habitación. El personal muy amable en todo momento.
Stayed 5 nights in Nov 2019
Response from Grecia Hurtado. on 5 Dec 2019
Estimado huésped, muchas gracias por elegirnos. Nos alegra haya tenido una estadía placentera. de igual manera nos disculpamos por algún inconveniente ocurrido. Los esperamos en una próxima visita.

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel em Miraflores
Staff muito simpático , prestativo, hotel bem localizado ( a 1 quarteirão da praça Kennedy ) quarto muito espaçoso . Café da manhã simples . Não poder jogar papel no vaso é desagradável, mas não prejudicou a estadia . Internet sinal fraco, mas na mesinha para escrever , e no lobby do hotel funcionava bem . A localização ser uns 3/4 quarteirões da praia, faz com que os restaurantes nas imediações sejam mais autênticos, frequentados pelos locais, e não “pra turista” Um bom hotel .
Stayed 3 nights in Nov 2019
Response from Grecia Hurtado on 8 Dec 2019
Prezado hóspede, Muito obrigado pelo seu tempo em nos agradecer. Esperamos que você tenha uma estadia agradável. Esperamos por você em uma próxima oportunidade.

2/10 Terrible

Luciana

Disliked: Property conditions & facilities
Péssimo. Cobrança em Duplicidade.
Não recomendo! Fiz a reserva com cartão de crédito para o dia 20/09/2019, porém, paguei em espécie no ato do check-in e, após retornar ao Brasil constatei que o valor que fora lançado no meu cartão apenas para reserva passou a ser cobrado em definitivo. Entrei em contato com o banco emissor do cartão e me informaram que somente o hotel podia cancelar a cobrança. Mas o hotel recusou-se terminantemente a fazê-lo, alegando que eu é que tinha que contestar e me recusar a pagar o valor ao banco, de nada adiantou argumentar. Conclusão: paguei 2 vezes e fiquei com o prejuízo.
Stayed 1 night in Sep 2019

8/10 Good

Vinícius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia agradável
Gostamos muito da estadia no hotel. Ele está muito bem localizado, no bairro de Miraflores, a duas quadras do parque Kenedy. Há uma grande variedade de restaurantes, bares, etc. Recomendamos!
Stayed 4 nights in Mar 2019
Response from Diana Muñoz Ejecutiva Comercial on 27 May 2019
Estimado huésped: Queremos agradecerle el haber tomado unos minutos de su valioso tiempo para compartir sus impresiones sobre su reciente visita a Allpa Hotel & Suites. Esperamos tenerlos nuevamente con nosotros.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación amplia y con todo lo necesario, resaltar la limpieza del lugar
Stayed 1 night in Dec 2018