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The Shelleys Hotel & Restaurant

4.0 star property
Hotel in Lewes with 24-hour front desk and restaurant

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November 2024

Photo gallery for The Shelleys Hotel & Restaurant

Exterior detail
Desk, cots/infant beds, bed sheets
Breakfast, lunch and dinner served
Superior Double or Twin Room | Bathroom | Free toiletries, towels
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

8.2 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, cots/infant beds, bed sheets

Standard Double Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Iron/ironing board
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, cots/infant beds, bed sheets

Superior Double or Twin Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Pet friendly
Desk
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
Horsted Place
Breakfast included
Pet-friendly
Parking included
Free WiFi
9.8 out of 10, Exceptional, (63)
The price is ₹15,771
₹18,926 total
includes taxes & fees
25 Sept - 26 Sept
Horsted Place

About the area

Map
136 High St, Lewes, England, BN7 1XS

What's nearby

  • Lewes Castle - 12 min walk
  • American Express Community Stadium - 5 min drive
  • University of Sussex - 5 min drive
  • Glyndebourne Opera House - 7 min drive
  • Brighton Marina - 14 min drive

Getting around

  • Lewes Station - 17 min walk
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪The Depot - ‬18 min walk
  • ‪ASK Italian - ‬14 min walk
  • ‪The Lansdown Arms - ‬17 min walk
  • ‪Rights of Man - ‬13 min walk
  • ‪The Black Horse Inn - ‬5 min walk

About this property

The Shelleys Hotel & Restaurant

Upscale hotel in the city centre
At The Shelleys Hotel & Restaurant, you can look forward to a terrace, a garden and a bar. The on-site restaurant, The Apostrophe, offers breakfast, brunch, lunch, dinner and children's meals. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), express check-out and a front desk safe
  • Luggage storage, meeting rooms and a 24-hour front desk
  • Wedding services, smoke-free property and coffee/tea in reception
Room features
All guest rooms at The Shelleys Hotel & Restaurant include comforts, such as 24-hour room service, as well as
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Cots/infant beds, coffee/tea makers and limited housekeeping

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily full breakfast available for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Apostrophe

Family friendly

  • Cot (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Limited housekeeping
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Built in 1590
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Shelleys Hotel
Shelleys Hotel Lewes
Shelleys Lewes
Shelleys
The Shelleys & Restaurant
The Shelleys Hotel & Restaurant Hotel
The Shelleys Hotel & Restaurant Lewes
The Shelleys Hotel & Restaurant Hotel Lewes

Frequently asked questions

Is The Shelleys Hotel & Restaurant pet-friendly?

Yes, The Shelleys Hotel & Restaurant allows pets (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at The Shelleys Hotel & Restaurant?

Limited spots are available.

What time is check-in at The Shelleys Hotel & Restaurant?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Shelleys Hotel & Restaurant?

Checkout is at 11 AM.

Where is The Shelleys Hotel & Restaurant located?

Located in the heart of Lewes, this hotel is within a 15-minute walk of Southover Grange Gardens, Lewes Castle and Barbican House Museum. Anne of Cleves' House and Cliffe High Street are also within 1 mile (2 km). Lewes Station is 17 minutes by foot.

The Shelleys Hotel & Restaurant Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 106 reviews" "
Rating 8 - Good. 44 out of 106 reviews" "
Rating 6 - Okay. 20 out of 106 reviews" "
Rating 4 - Poor. 5 out of 106 reviews" "
Rating 2 - Terrible. 3 out of 106 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities, room comfort
Don't go there
Having been informed by Hotels.com of the following "Don’t worry, we haven’t taken any payment as you’ll pay the hotel directly in their local currency, along with any additional charges and fees incurred during your stay" the Shelleys Hotel attempted unsuccessfully to debit into my credit card one day before I arrived .Then, they called me to ask for card number, pin etc to pay oer the phone. I declined, stating that I would pay during my stay (as stated above by Hotels.com). Having booked breakfast with them on arrival in the afternoon, they had no record of this in the following morning. Poor service. There was no heating in the hotel (outside temperatures in the morning being only 7C). Complained at the time on each occasion. Will never go there again.
Stayed 2 nights in Sep 2020

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointed
We were so disappointed with our stay, the property should not be open during the COVID pandemic. We stayed for 2 nights, no maid service so clean your own room etc. The waiter in the restaurant which was open the first night was friendly and attentive and the meal was ok. The restaurant was closed on the second night. No indication on the website that service is restricted. A lovely property which unfortunately is run down and urgently in need of some TLC.
Stayed 2 nights in Sep 2020

8/10 Good

Peter

Liked: Cleanliness, room comfort
A little worn out, needs maintenance
Nice hotel in Lewes with really comfortable beds Unfortunately the toilet wouldn’t flush in our room and when we informed reception the response was initially ‘what do you want me to do about it’ - not in a rude manner, more from inexperience I think. The following morning at check out, with a different receptionist, they apologised profusely and said it would be repaired - but obviously that was no benefit to us.
Stayed 1 night in Sep 2020

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay!
The Hotel needs an update on carpets as looking tired but the overall cleanliness of the Hotel was good. We did not eat there so cannot comment on that. They had put thought into dealing with the present Covid needs which was reassuring. It was disappointing that our rooms were not ready for over an hour after booking in time. Rooms were quiet and the location good. I would recommend it.
Stayed 2 nights in Aug 2020

8/10 Good

Elma&Salvador, Surrey, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a couple's one-night stay for a short visit to Lewes. The location, character, cleanliness, quality and size of the standard room, private parking and staff attention were all really good. We did not have the (optional) breakfast. The overall experience was quite positive taking into account that it was the hotel's first opening day after the pandemic lockdown.
Stayed 1 night in Jul 2020

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel, very welcoming staff too. Room and bed very comfortable but it does need redecorating throughout and the bathroom tho clean does need a refresh of paint work and grout and sealer on tiles. Facilities in room good tea/coffee etc, hairdryer and bottled water in room. Toiletries in bathroom and fluffy towels. Shower very good
Stayed 1 night in Mar 2020

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Pamela

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Lewes property
No complaints, only slight negative was the bed, a little too firm for my liking. Property was very clean and beautifully kept. Easy access to public transportation. Definitely worth a visit.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Beautiful building and gardens, very friendly and helpful staff , very comfortable bed. Quiet and relaxing stay.
Stayed 1 night in Dec 2019

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

6/10 Okay

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food wasn't good. The cheese on the cheese board was cold. And breakfast was overpriced and not very nice. I wasn't given any butter or jam for my toast and the scrabbled eggs were insipid.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Very good stay. It does have a bit of a tired look about it but it’s very clean and comfortable. Highly recommend.
Stayed 1 night in Nov 2019

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, cosy and comfortable - had a good night's sleep :-)
Stayed 1 night in Oct 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Early closing of bar and restaurant not made clear
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

sarah

Liked: Cleanliness, room comfort
A nice place
A nice hotel in a great location but understaffed
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nice clean hotel with comfy beds lovely soft towels , a little disappointed with the full English breakfast , but all in all a nice hotel with friendly staff
Stayed 1 night in Sep 2019