Deluxe Triple Room, Multiple Beds | Desk, free WiFi, bed sheets
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Reviews of OYO Sunrise Hotel, A46 N Leicester

3 out of 5
OYO Sunrise Hotel, A46 N Leicester
A46 Thrussington, Green Acres, Fosse Way, Leicester, England

Reviews

7.0

Good

Rating 10 - Excellent. 56 out of 200 reviews" "
Rating 8 - Good. 57 out of 200 reviews" "
Rating 6 - Okay. 34 out of 200 reviews" "
Rating 4 - Poor. 19 out of 200 reviews" "
Rating 2 - Terrible. 34 out of 200 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Veekash, Ilford

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Denis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not return here. Very untidy. Not sure sheets were changed. No one at the reception when I checked in but rang the telephone numbers that was provided but no one responded. Was standing there for ages. Very pathetic.
Stayed 1 night in Apr 2024

6/10 Okay

David

Travelled with partner
The toilet seat was broken. My husband fixed that for a while until it broke again. The bathroom door wouldn’t close. Apart from that it was average.
Stayed 1 night in Apr 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible. We booked a twin room, but we were told that this was not available. The room and bathroom had not been cleaned properly...even the cups still had stains on them. When I read the review it mentioned views of the countryside...but outside of the property is littered with black bins bags of rubbish and old bits of furniture. Absolute disgrace.
Stayed 1 night in Mar 2024

4/10 Poor

Sroop

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cold no heating needed a good cleaning bed bugs
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
good value and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views overlooking farmland and fields from hotel windows. An overall pleasant peaceful place to stay.
Stayed 1 night in Feb 2024

2/10 Terrible

M

Stayed 1 night in Feb 2024

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Muhammad

Stayed 1 night in Feb 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OYO Sunrise Hotel, A46 N Leicester Jan 24
This is an old Travelodge so the internal layout and style of the rooms is as expected. Location is good (for me) and if you are travelling North there is a cafe 1-1/2 mile up the A46.
Stayed 1 night in Jan 2024

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Edison

Stayed 3 nights in Dec 2023

4/10 Poor

Mark

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Michael

Business traveller
Not for me
I understand you get what you pay for but even so as you walk in to the hotel you are hit by a horrible damp musty smell.The walls and carpets are filthy I tried to complain by ringing customer service as the front desk is mostly unmanned but they couldn’t even find me on there system even when I provided my name and the customer number they provided me as I was working nights when I stayed there I ended up just putting the phone down as customer service were just beating around the bush I wouldn’t stay here again the bed mattress just sinks and offers no support.
Stayed 4 nights in Dec 2023

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy Asian restaurant next door
Stayed 1 night in Nov 2023

8/10 Good

Kimberley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice big room with a very comfy bed but wasnt the cleanest.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Stayed 2 nights in Sep 2023

10/10 Excellent

Barry

Stayed 1 night in Nov 2023

10/10 Excellent

Suresh

Stayed 1 night in Nov 2023

2/10 Terrible

Eathan

Stayed 1 night in Oct 2023
Response from Dewi on 6 Nov 2023
Hi, Eathan! We regret the unpleasant experience you had with us. We are continuously working for improvements. Looking forward to serving you better. Regards, Dewi

8/10 Good

Scott

Liked: Cleanliness
Convenient place and their drink/snack machines a little over priced but overall for the price we paid it was good
Stayed 1 night in Oct 2023
Response from Tim on 6 Nov 2023
Thank you for rating us highly, Scott! Pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Tim

8/10 Good

Conroy

Remote quiet location so less distraction from say town noise.
Stayed 1 night in Oct 2023
Response from Tim on 6 Nov 2023
Hi, Conroy! Thanks a lot for giving us the perfect rating. Next time, we are going to carry out our best efforts to pull this off to a whole new level. Regards, Tim

8/10 Good

lee

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Noah on 6 Nov 2023
Hi, Lee! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Noah

6/10 Okay

Robert

Stayed 4 nights in Jul 2023
Response from Tim on 6 Nov 2023
Hi, Robert! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

2/10 Terrible

Azibaolomom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous
It was a very terrible experience and I wouldn’t advice anyone to stay there. Customer service was horrible. Everything thing about the hotel was distasteful
Stayed 2 nights in Sep 2023
Response from Dewi on 6 Nov 2023
Hi, Azibaolomom! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Dewi

6/10 Okay

David

Business traveller, Travelled with group
Liked: Staff & service
Bathroom rather dated & poorly finished
Stayed 1 night in Sep 2023
Response from Dewi on 6 Nov 2023
We are extremely apologetic, David! We will check what went wrong and will do our best to resolve the concern. Regards, Dewi

2/10 Terrible

Kay

Stayed 1 night in Sep 2023

6/10 Okay

Obafemi

Travelled with family
Liked: Cleanliness, staff & service
Overall, I had a good stay. Very comfortable clean room and bathroom The bed was 1st class but two big issues for me. There was no air-conditioning or even a fan . That made a difference because the weather was hot. Secondly no restaurant or bar, although thete is one next door but only Asian food so i had to drive about 15 minutes into town to buy food
Stayed 1 night in Sep 2023

10/10 Excellent

aysa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Ian

Travelled with family and small children
It’s a motel. It does what it’s meant to do and no more. Gives you a place to sleep when traveling. No complaints
Stayed 1 night in Aug 2023

10/10 Excellent

Estell

Business traveller
Liked: Amenities
Extremely good value for the money charged with very friendly helpful staff on reception.
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Stayed 1 night in Jul 2023

6/10 Okay

Wajid

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Hanna

Stayed 1 night in Jun 2023
Response from Eva on 25 Jul 2023
Thank you for rating us with such awesome words, Hanna! We will strive to keep up with your expectations always. Regards, Eva

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice quiet place for an overnight stay on a long journey
Stayed 1 night in Jun 2023
Response from Tim on 15 Jul 2023
We appreciate your positive rating, Stephen! We take pride in providing our guests with a great experience. Regards, Tim

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
An awful nights sleep
Stopped here as it was near a wedding we were attending. I wasn't after anything fancy, just somewhere to get our heads down. The whole place had a damp smell. The room was sort of clean, but there was hair on the wall of the shower and in the plug hole. Slight damp smell in the bathroom. The room was at the back so the traffic noise from the A46 wasn't too bad. No a/c, the weather was hot (end of June) which made the room uncomfortable. There was a wall heater in the room which we didn't use but looked disgusting (see pic). The worst thing about it was the horrific mattress. It was one of those cheap foam jobs. You simply sank into it and it gave no support at all. It sank so bad that the GF and myself tended to roll into the middle together. Bloomin awful, and I kept waking up feeling hot and uncomfortable. Totally unacceptable as a hotel mattress, I'd have probably slept better on the floor. On the plus side the guy at reception was plesant and he let us check-in an hour early as we would be back late. The reception is unmanned overnight. I wouldn't return. In fact I'd probably avoid all the OYO hotels based on this stay.
Stayed 1 night in Jun 2023
Response from Joey on 15 Jul 2023
We are sorry for the inconvenience, We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

8/10 Good

Harjinder

Stayed 1 night in Jun 2023
Response from Tim on 15 Jul 2023
Hi, Harjinder! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

10/10 Excellent

dave

Stayed 2 nights in Jun 2023
Response from Tim on 15 Jul 2023
Thank you for rating us highly, Dave! Pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Tim

8/10 Good

Andrew

Liked: Staff & service, room comfort
Great price, budget friendly, enjoyed our stay.
A great place to stay if you're on a budget and want a couple nights stay somewhere. Cant complain at all at the price we paid. Everything you need facilities wise and we enjoyed our stay. Decor and overall appearance could do with a little update and a bit of TLC here and there.
Stayed 2 nights in May 2023
Response from Lisa on 3 Jun 2023
Thank you so much for the wonderful rating, Andrew! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Lisa

2/10 Terrible

Vicki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was in quite a convenient location, but the age of the property and lack of investment this hotel shouldn’t really be operating. The beds had collapsed and I spent the night sleeping in a deep hole on my back, the bathroom was probably the worst example I’ve seen. The whole hotel smelt of severance and there was no parking outside due to the bar next door customers taking up spaces for the hotel.
Stayed 1 night in May 2023
Response from Ava on 31 May 2023
Hi, Vicki! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room, clean, bedding was fresh and clean, plenty of tea & coffee facilities ,staff were very polite & friendly, very quiet on evening even thou on a main busy road...
Stayed 1 night in May 2023
Response from Ava on 24 May 2023
Heartfelt gratitude for sharing this, Dawn! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Ava

10/10 Excellent

Aamir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ava on 18 May 2023
Thanks for taking out your valuable time to rate us, Aamir! We will work even harder to make your stay a memorable one :) Regards, Ava

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the price, on par with Travelodge
Stayed 1 night in May 2023
Response from Ava on 18 May 2023
Hey John! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

8/10 Good

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Rexhep

Stayed 1 night in Apr 2023

2/10 Terrible

Nusayba

Stayed 1 night in Apr 2023
Response from Ava on 18 May 2023
Hi, Nusayba! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

8/10 Good

Leanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023
Response from Ammy on 19 Apr 2023
Hi, Leanne! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.