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"Gym area , steam room all dirty "

"Staff were brilliant !!!!!!"

"The room was comfortable and clean. The reception staff were friendly, breakfast was good but the spa was awesome. "

"The whole stay was lovely. The room was great. Clean and very comfortable bed!! Staff were helpful. Love the free mini bar ! Such a nice touch Breakfast was delicious and freshly cooked . Staff were helpful with veggie options and we had freshly cooked sausages! I can really recommend staying here . Thank you Jane"

"The bathroom was starting to flood from the shower so i took out the plug to be greeted by a plug hole full of hair .which i cleaned out . please see attached picture. The breakfast was bacon that looked raw, Mushrooms that had been boiled to with an inch disintegration. When i complained didn't even get offered a refund Just i will let my manager know "

"Really enjoyed our stay professional and welcoming staff definitely recommend. The rooms are beautiful "

"We enjoyed an overnight stay. The staff were friendly, the room was spacious and clean, and there was a comfortable bed. We ate in the bar as the restaurant was closed on Sunday evening, but there was a full menu and the food was enjoyable. There was a standard, perfectly nice breakfast offering. The leisure facilities were stand-out. There was a very warm pool (probably better suited to leisure rather than fitness swimming, particularly if busy) with a really nice steam room and sauna. We'd definitely stay again. As long as you're expecting a slightly "chain business hotel" ambience as opposed to a "country house hotel" vibe, you won't be disappointed."

"Rooms very clean was very layed back relaxing staff very pleasant and helpful "

"Room was basic but clean. Staff helpful. Decent breakfast. Pool quite small and limited poolside chairs. Sauna room small. Jacuzzi was big and good pressure. Lakes restsurant had limited choice for vegetarian and no chicken or lamb dishes. Nothing nearby and the closest place to dine is Faversham. "