"I was surprised to find out that this property was primarily unstaffed. No check-In desk personnel, etc. You need to use your cell phone to get a log-in and information about your room and key code. (The cell phone service is weak by the way). The rooms were very good. Large, current, and clean. There is a 'help' kiosk and phone in the lobby. One service was helpful, the other was not (call center). There was a delay from the Hotels.com reservation to when the Hotel received it. (~30 Minutes). There was a cleaning person around, but that was the only employee I saw. Hotels are becoming more and more expensive. This presented one of the best values in the area."