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"Pretty old and small room, no fridge, beautiful neighborhood though"

"Overall very good service "

"The room was well equiped with everything we needed as well as being spotlessly clean. It was especially nice to have a big screen tv, a fridge and ironing equipment as well as a digital bedside clock. The air con worked really well. The breakfast was really nice with a good selection of items for full english as well as contental. The only thing we were disappointed with was the bacon which looked very tasty but didnt taste very nice at all. The sausages however, were excellent. The hotel is only a short walk from the station and is very close to many shops, pubs and other attractions."

"The room was small, bedding didn’t feel luxurious at all, pillows very thin. The doors to the rooms were not soundproof so you can hear everything in the corridor. You have to pay for parking at this hotel! Overall a little disappointing for the price, may as well have saved some money and stayed in a travelodge "

"Convenient & good. Very pleasant staff."

"Nice hotel in a lovely location if you like a bit of a walk. Rooms are renovated and property is well maintained. Larger size bed was very comfortable. Some things don't match the ambition. For example, no way to get coffee in the morning. My room had an electric cattle."

"The hotel is very interesting with it's prison history, though that is also slightly a hinderance. We were in the Houses of Correction and it didn't really feel part of the hotel, you had to leave the main hotel travel across the courtyard to another building that actually felt a little bit like a travel lodge heading to our room. The staff were amazing though, from check-in, to room service, to breakfast and checkout - So absolutely nothing to fault there! I'd just recommend requesting a room in the main part of the hotel as that might be better than what we had."

"Arrival and check in was all good, restaurant was good great food. We stayed with a wedding party, so we had quite a few rooms. I believe the rest of the parties rooms were fine however my room was on the second floor. We we had suitcases to carry to the second floor, large mother of the bride dresses with a large hat box and accessories. This was extremely difficult for myself because I was leaving the hotel at different times from other people. I was in a hurry with time. I’m trying to get my belongings downstairs for my transport. So please be aware if you’ll ever have a wedding party ask for rooms on the ground floor. My main issue with the room was the heat. The radiator was on max, the window was extremely small even when we turned the radiator off the heat just did not seem to go down. Coffee facilities were fine however I never understand why hotels do not leave enough milk the shower was fine however it was a very tight cubicle and trying to have some self-care was extremely hard. I am only 5 foot one and weigh 120 lb so I have no idea how larger people did it. Also, my room was in the attic roof the roof draped over the bed. This was extremely claustrophobic on top of the room being probably one of the smallest they had. Needless to say I didn’t sleep at all which wasn’t great for the day ahead. My advice is if you have a wedding party staying, think ahead unlike I did. "

"Our room in the Main building was spacious & spotlessly clean. Our greeting on arrival was warm & efficient. The free parking is ideal. Well done & thank you to the whole team."