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Reviews of Hilton Grand Vacations Club Elara Center Strip Las Vegas

4 out of 5
Hilton Grand Vacations Club Elara Center Strip Las Vegas
80 E Harmon Avenue, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 734 out of 1114 reviews" "
Rating 8 - Good. 194 out of 1114 reviews" "
Rating 6 - Okay. 91 out of 1114 reviews" "
Rating 4 - Poor. 48 out of 1114 reviews" "
Rating 2 - Terrible. 47 out of 1114 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and lovely location
Stayed 3 nights in May 2024

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
[everything was great except the swimming pool was closed. I didn’t get a chance to get in the pool. A steam room with a sauna would be great next time otherwise everything was.
Stayed 3 nights in May 2024

10/10 Excellent

AJAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 4 stayed at the Elara between 19-23 May 2024 in the 1 Bedroom suite. The room was spacious with an excellent view of the Eiffel tower, Sphere and other well known landmarks in the area. A well maintained kitchen and washer/dryer made sure we were to manage our day-to-day requirements suitably. Connectivity to Miracle Mile shops as well as other notable landmarks in the area was an added plus. Had a great time on the whole at the Elara. Look forward to coming back some time soon.
Stayed 4 nights in May 2024

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was phenomenal. Everything was clean and organized. It was a perfect stay.
Stayed 3 nights in May 2024

10/10 Excellent

Allegra

Liked: Cleanliness, staff & service
The pool was closed unexpectedly and the only option was to walk to The Flamingo. That is a 20 min walk and a cab or Uber voucher should have been provided. I came specifically for the pool time.
Stayed 2 nights in May 2024

10/10 Excellent

Kenyata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Clare

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Neutral
Stayed 3 nights in May 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice but while staying there the hotel experienced some window panes that broke above the pool. The entire pool area was shut down and closed. No relaxing by the pool area at all and The pool was being drained also.
Stayed 2 nights in May 2024

6/10 Okay

michael

Travelled with partner
Liked: Cleanliness, staff & service
Pool area had a large piece of glass that fell off of the building and burst all over causing it to be closed.and staff left it all in place keeping the pool closed for three days.
Stayed 3 nights in May 2024
Response from Eduardo F. on 22 May 2024
Thank you for your feedback, we apologize for the inconvenience this caused you. The hotel is currently working on bringing our pool back in order while taking all the necessary steps to do so as safe as possible. We thank you for your patience and understanding.

10/10 Excellent

linsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect distance to mall and shopping .. very clean.. plus great kitchen and amentities
Stayed 6 nights in May 2024

8/10 Good

Marcus

Liked: Staff & service, amenities, property conditions & facilities
Bathroom could've been cleaner
Stayed 3 nights in May 2024

10/10 Excellent

Heidi Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Michael at the front desk gave us exceptional service! I’m gradually leaning toward the Hilton properties over Marriott and have not been disappointed. Will definitely stay here again when we come to Vegas!
Stayed 3 nights in May 2024

10/10 Excellent

kareemah L.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay would definitely return. Everything was so nice clean and convenient
Stayed 1 night in May 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located. Close to Bakkt Theatre, Vegas Strip and shopping. Studio rooms had great kitchenette. Would recommend a small eating area with table and chairs. Also would recommend better coffee facilities and an upgrade in quality of coffee supplied. Definitely would stay again on next visit.
Stayed 2 nights in May 2024

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for a single woman. Clean and the staff is very friendly.
Stayed 1 night in May 2024

4/10 Poor

Yusuke

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I was assigned to the wrong room, not cleaned, maybe another guest’s room, at first. Besides, the bathtub was not clean since dust or mold showed up when I used jet bubbles. The washer and drying machine didn’t work normally and made my clothes locked for a few hours. Overall, the room and pool were fine and the staff were friendly, but those points above could be better.
Stayed 1 night in May 2024
Response from Eduardo F. on 16 May 2024
Thank you for taking the time to share your feedback. I am sorry to hear we failed to meet your expectations. I can assure you that I will share your comments with the rest of my team, we hope to see you again soon.

10/10 Excellent

Renee Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our favorite
Stayed 7 nights in May 2024

8/10 Good

Victoria

Stayed 3 nights in May 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Raven L

Liked: Amenities
I didn't like the fact my view was of the back parking structure and the reception was terrible. We Valet parked and those guys were wonderful.
Stayed 3 nights in May 2024

10/10 Excellent

Teja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in May 2024
Response from Guest Services Supervisor on 15 May 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Susan

Stayed 4 nights in May 2024
Response from Guest Services Supervisor on 15 May 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Houda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services Supervisor on 15 May 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

8/10 Good

Valarie, Sacramento

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It’s consistently nice.
Stayed 3 nights in May 2024
Response from Guest Services Supervisor on 15 May 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

8/10 Good

tin

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights with my family for second time.
Stayed 3 nights in May 2024

4/10 Poor

GUSTAVO

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services on 13 May 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

Miranda

Stayed 5 nights in May 2024
Response from Eduardo F. on 9 May 2024
Good morning, I am sorry we did not mee your expectations. At your earliest convenience, if you could provide additional information regarding your stay to ensure we can make the appropriate improvements moving forward.

10/10 Excellent

Raghav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in Apr 2024
Response from Guest Services on 15 May 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was like home away from home. So comfortable and spacious. The staff were so awesome and helpful. It would be hard to top this stay we had .
Stayed 3 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Quite, Calm yet close to action
Stayed 3 nights in May 2024

2/10 Terrible

Linda

Stayed 3 nights in May 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property!!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jade

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful specially Tyler. Room was spacious and clean. Loved our stay and will definitely stay there again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Roxanna

Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The property is within walking distance to the center strip yet quiet enough for a relaxing vacation.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shirley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, convenient shopping,always transportation, just loved it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Dania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and flexible
Stayed 1 night in May 2024

10/10 Excellent

Ernesto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and enjoyed our stay
Stayed 2 nights in Apr 2024

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness, amenities
Pool closes to early (8pm). Can’t turn chairs or life guards tell u to put them back and line them up straight. Just a little bit much and annoying. No mirrors in room except in bathroom.. so strange!!!’ Not a one!! Security guards by elevators always pleasant!!! And very helpful! Too far to walk to monorail.. better areas. Over all ok!!!! but won’t be back!!’
Stayed 5 nights in Apr 2024
Response from Travis on 3 May 2024
Thank you, Linda for your feedback. The lifeguards are instructed to have the guest not move the chairs for safety reasons. We appreciate you staying at the Elara. If we can assist you in the future in any way, please don't hesitate to reach out.

8/10 Good

Jessica

Stayed 2 nights in Apr 2024

10/10 Excellent

J Kirby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Supervisor on 1 May 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience staying here and would definitely recommend to family and friends! We plan to return soon!
Stayed 4 nights in Apr 2024
Response from Guest Services Supervisor on 1 May 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property exceeded expectations! Would recommend
Stayed 3 nights in Apr 2024
Response from Guest Services Supervisor on 1 May 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would highly recommend
Stayed 7 nights in Apr 2024
Response from Guest Services Supervisor on 1 May 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Avital

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, we liked how close it was to the strip. One bedroom suite was big and clean.
Stayed 5 nights in Apr 2024
Response from Guest Services Supervisor on 1 May 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

lakeisha

Travelled with family
Good
Stayed 3 nights in Apr 2024
Response from Guest Services Supervisor on 1 May 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

mattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Apr 2024
Response from Guest Services Supervisor on 1 May 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love it this place we come back soon
Stayed 2 nights in Apr 2024
Response from Guest Services Supervisor on 1 May 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized room for 2 adults, 2 kids with kitchenette. Beautiful room and very comfortable. The smell in the hallway was terrible on arrival but improved by the 3rd day. You could also smell weed seeping out of other nearby rooms into ours. This was the only let down.
Stayed 3 nights in Apr 2024
Response from Guest Services Supervisor on 2 May 2024
Thank you for your feedback. We apologize for any challenges that may have occurred during your stay. We hope to have the opportunity to welcome you back for an improved experience in the future.