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The homeless people near by is something out of our reach, we try our best here at Days Inn Wyndham to ensure all guest safety and happiness. We are sorry that we didnt mean your satisfactory needs.
We really appreciate you taking the time to send such a positive response our way! We will be sure to share with our staff and we cannot wait to welcome you back.
Toilet did not flush well.
Air conditioner not in terrific shape, buttons almost non existent.
Staffer did not acknowledge my black husband.
Janice
Stayed 1 night in May 2024
Response from karina on 15 May 2024
Thank you for your feedback and Thank you for staying with us. Let's start with apologies as far as your room conditions. We would have gladly sent maintanance to your room to fix the issues that made your stay uncomfortable. We wish you would have elaborated more on the latter part of your review. Did your husband ask someone a question and was ignored? We at Days Inn don't see color. I am not sure if there was a communication problem. Either way we do apolgized for any misunderstandings that may have occured.
This Days Inn seems especially well managed and maintained. Renovations seem fresh. The staff is helpful and pleasant. The pool area is superior. The breakfast area is attractive and peaceful (thankfully, no television noise). This location has become our "go to" in Las Cruces.
Lawrence
Stayed 1 night in Apr 2024
Response from karina on 27 Apr 2024
Wowzers!!! We truly appreciate your feedback. Thank you and were glad you enjoyed your stay..
The springs in the mattress feel like you are sleeping on the box springs, they stick you and they need to be replaced with new mattresses. Limited amount of soap and shampoo. I tried so I'm glad our stay was short, would not recommend for longer time to stay at.
Allison
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback. This review will be shared with management.
The gentleman who checked me in was wonderful! I had asked him a question about a local restaurant and he wasn’t sure of the answer so he called to find out. That was going the extra mile. Very friendly and efficient.
Cynthia
Stayed 1 night in Apr 2024
Response from karina on 18 Apr 2024
Thank you we will share this review with him. Thank you for staying with us.
2/10 Terrible
Virgil
Business traveller
17 Apr 2024
Ran into bedbug , do I sue the company for negligence or ask for a refund because they have insurance
Virgil
Stayed 1 night in Apr 2024
Response from karina on 18 Apr 2024
We are waiting for our pest control company to show. So it is pretty much out of our hands until we get a final assessment. Once we find out the end result you will be contacted asap.
Inexpensive low end hotel. Everything was clean and well maintained. Good service from the staff. Nothing to complain about, great value for the money.
John
Stayed 1 night in Apr 2024
Response from karina on 10 Apr 2024
Thank you for your feedback and Thank you for staying with us. We look forward to seeing you again.
8/10 Good
Lynn
10 Apr 2024
Lynn
Stayed 1 night in Apr 2024
Response from karina on 30 Apr 2024
Thank you for your feedback and Thank you for staying with us
Dirty bedsheets and pillows. Toilet wasn't clean either.
Roberto
Stayed 1 night in Apr 2024
Response from karina on 10 Apr 2024
Thank you for your feedback. We will have a talk with the housekeeping staff. We do apologize for this.
10/10 Excellent
Marcus
9 Apr 2024
Marcus
Stayed 1 night in Apr 2024
Response from karina on 30 Apr 2024
Thank you for your feedback and Thank you for staying with us.
8/10 Good
Isabel
Travelled with partner
7 Apr 2024
Liked: Staff & service
Room smelled likes a dirty drain. Has to cover all stains with wet towels and spray perfume to be able to sleep. Friendly and efficient check in staff. Breakfast crew not too friendly, we came down at 9:35 am and they had thrown away all coffee already.
Isabel
Stayed 1 night in Apr 2024
Response from karina on 7 Apr 2024
This is very unfourtunate to hear. We wish this was told to the front desk upon checkout. Breakfast hours are 630-930am on the weekends and 630-10am on the weekends. Sadly you arrived once breakfast was over. I'm sure if you had asked the breakfast person they would have gladly made a fresh part. We apologize for any inconvience this caused your stay.
10/10 Excellent
Sam
6 Apr 2024
Sam
Stayed 1 night in Apr 2024
Response from karina on 27 Apr 2024
Thank you for your feedback and Thank you for staying with us.