Exterior

Reviews of Days Inn by Wyndham Las Cruces

2.5 out of 5
Days Inn by Wyndham Las Cruces
755 Avenida De Mesilla, Las Cruces, NM

Reviews

8.0

Very good

Rating 10 - Excellent. 496 out of 1124 reviews" "
Rating 8 - Good. 337 out of 1124 reviews" "
Rating 6 - Okay. 148 out of 1124 reviews" "
Rating 4 - Poor. 77 out of 1124 reviews" "
Rating 2 - Terrible. 66 out of 1124 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cruz

Travelled with partner
Disliked: Amenities, property conditions & facilities
No hot water for 3 days..
Stayed 5 nights in May 2024

2/10 Terrible

Richard

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room smelled like cigarette smoke , second room was just gross . Do yourself a favor go camping . It's probably cleaner
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value. Good Breakfast
Stayed 1 night in May 2024
Response from karina on 24 May 2024
Thank you for your feedback. We appreciate you and hope to see you again.

8/10 Good

Mark

Liked: Cleanliness, staff & service
Room was ok, a little old and run down.
Stayed 1 night in May 2024
Response from Karina on 23 May 2024
Thank you for your feedback and Thank you for staying with us.

2/10 Terrible

Ted

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A truck load of homeless people near by…
Stayed 1 night in May 2024
Response from Karina on 20 May 2024
The homeless people near by is something out of our reach, we try our best here at Days Inn Wyndham to ensure all guest safety and happiness. We are sorry that we didnt mean your satisfactory needs.

10/10 Excellent

Dr. Prakash

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in May 2024
Response from Karina on 19 May 2024
We really appreciate you taking the time to send such a positive response our way! We will be sure to share with our staff and we cannot wait to welcome you back.

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property - rooms were good sized and comfy. Continental. Breakfast good. Staff friendly
Stayed 1 night in May 2024
Response from karina on 22 May 2024
Thank you for your feedback and Thank you for staying with us. We appreciate you.

6/10 Okay

Janice

Liked: Cleanliness, property conditions & facilities
Toilet did not flush well. Air conditioner not in terrific shape, buttons almost non existent. Staffer did not acknowledge my black husband.
Stayed 1 night in May 2024
Response from karina on 15 May 2024
Thank you for your feedback and Thank you for staying with us. Let's start with apologies as far as your room conditions. We would have gladly sent maintanance to your room to fix the issues that made your stay uncomfortable. We wish you would have elaborated more on the latter part of your review. Did your husband ask someone a question and was ignored? We at Days Inn don't see color. I am not sure if there was a communication problem. Either way we do apolgized for any misunderstandings that may have occured.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from karina on 14 May 2024
Thank you for your feedback and Thank you for staying with us. We appreciate you.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from karina on 14 May 2024
Thank you for your feedback and Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 2 nights in May 2024
Response from karina on 12 May 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price, comfortable bed.
Stayed 1 night in May 2024
Response from karina on 11 May 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Enrique

Stayed 6 nights in Mar 2024
Response from karina on 8 May 2024
Thank you for your feedback. We appreciate you.

10/10 Excellent

Cecilia

Stayed 1 night in Apr 2024
Response from karina on 23 May 2024
Thank you for your feedback and Thank you for staying with us. Hope to see you again.

10/10 Excellent

Francesca

Stayed 3 nights in Apr 2024
Response from karina on 21 May 2024
Thank you for your feedback and Thank you for staying with us. Hope to see again.

10/10 Excellent

Francesca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here such a great deal
Stayed 1 night in Apr 2024
Response from karina on 1 May 2024
Thank you for staying with us. We appreciate you.

10/10 Excellent

Carla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 1 night in Apr 2024
Response from karina on 1 May 2024
Thank you for your feedback and Thank you for staying with us.

6/10 Okay

Laura

Okay
Stayed 1 night in Apr 2024
Response from karina on 30 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Lawrence, Kerrville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Days Inn seems especially well managed and maintained. Renovations seem fresh. The staff is helpful and pleasant. The pool area is superior. The breakfast area is attractive and peaceful (thankfully, no television noise). This location has become our "go to" in Las Cruces.
Stayed 1 night in Apr 2024
Response from karina on 27 Apr 2024
Wowzers!!! We truly appreciate your feedback. Thank you and were glad you enjoyed your stay..

10/10 Excellent

Kell, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick
Stayed 1 night in Apr 2024
Response from karina on 26 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Ingbert, Karlsruhe

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from karina on 25 Apr 2024
Thank you for your feedback and Thank you for staying with us. Safe travels

4/10 Poor

Allison

Travelled with partner
Disliked: Amenities, property conditions & facilities
The springs in the mattress feel like you are sleeping on the box springs, they stick you and they need to be replaced with new mattresses. Limited amount of soap and shampoo. I tried so I'm glad our stay was short, would not recommend for longer time to stay at.
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback. This review will be shared with management.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was accoodating in every way. The room was very clean and we feel it was a bargain .
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback we hope to see you again

2/10 Terrible

Eduardo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ther was a lot of parking.
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback

10/10 Excellent

Wendy

Travelled with group
Liked: Property conditions & facilities
Adrienne was fabulous! She was welcoming and answered all our questions.
Stayed 2 nights in Apr 2024
Response from Adreanne on 23 Apr 2024
Thank you Wendy. It was a pleasure to meet you. Take care, be well and stay safe.

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great for the price.
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback and Thank you for staying with us

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Benefits being around so many things
Stayed 4 nights in Apr 2024
Response from karina on 20 Apr 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean at a great price!
Stayed 1 night in Apr 2024
Response from karina on 20 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Cynthia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman who checked me in was wonderful! I had asked him a question about a local restaurant and he wasn’t sure of the answer so he called to find out. That was going the extra mile. Very friendly and efficient.
Stayed 1 night in Apr 2024
Response from karina on 18 Apr 2024
Thank you we will share this review with him. Thank you for staying with us.

2/10 Terrible

Virgil

Business traveller
Ran into bedbug , do I sue the company for negligence or ask for a refund because they have insurance
Stayed 1 night in Apr 2024
Response from karina on 18 Apr 2024
We are waiting for our pest control company to show. So it is pretty much out of our hands until we get a final assessment. Once we find out the end result you will be contacted asap.

4/10 Poor

Virgil

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bedbug
Stayed 1 night in Apr 2024
Response from karina on 16 Apr 2024
Thank you for your feedback. We will look into this right away and get back to you.

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from karina on 30 Apr 2024
Thank you for your feedback.

8/10 Good

Jeremy

Stayed 1 night in Apr 2024
Response from karina on 8 May 2024
Thank you for your feedback. We appreciate you.

10/10 Excellent

Naveen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from karina on 16 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

ShaRonda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice experience here. Staff and room was excellent
Stayed 4 nights in Apr 2024
Response from karina on 16 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

ShaRonda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind and friendly. Staff answered all my silly questions and made me feel at home. Very kind staff and clean room and clean hotel.
Stayed 1 night in Apr 2024
Response from karina on 16 Apr 2024
Thank you for your feedback and Thank you for staying with us. Hope to see you again.

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the price. Friendly staff. Room smelled stale giving the impression the bedding was not clean.
Stayed 1 night in Apr 2024
Response from karina on 14 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Stephanie

Stayed 2 nights in Apr 2024
Response from karina on 4 May 2024
Thank you for your nfeedback and Thank you for staying with us.

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.Friendly Staff! Very clean!
Stayed 1 night in Apr 2024
Response from karina on 14 Apr 2024
Thank you for your feedback and Thank you for staying with us.

4/10 Poor

Billy

Stayed 1 night in Apr 2024
Response from karina on 14 Apr 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive low end hotel. Everything was clean and well maintained. Good service from the staff. Nothing to complain about, great value for the money.
Stayed 1 night in Apr 2024
Response from karina on 10 Apr 2024
Thank you for your feedback and Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Lynn

Stayed 1 night in Apr 2024
Response from karina on 30 Apr 2024
Thank you for your feedback and Thank you for staying with us

2/10 Terrible

Roberto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty bedsheets and pillows. Toilet wasn't clean either.
Stayed 1 night in Apr 2024
Response from karina on 10 Apr 2024
Thank you for your feedback. We will have a talk with the housekeeping staff. We do apologize for this.

10/10 Excellent

Marcus

Stayed 1 night in Apr 2024
Response from karina on 30 Apr 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

Isabel

Travelled with partner
Liked: Staff & service
Room smelled likes a dirty drain. Has to cover all stains with wet towels and spray perfume to be able to sleep. Friendly and efficient check in staff. Breakfast crew not too friendly, we came down at 9:35 am and they had thrown away all coffee already.
Stayed 1 night in Apr 2024
Response from karina on 7 Apr 2024
This is very unfourtunate to hear. We wish this was told to the front desk upon checkout. Breakfast hours are 630-930am on the weekends and 630-10am on the weekends. Sadly you arrived once breakfast was over. I'm sure if you had asked the breakfast person they would have gladly made a fresh part. We apologize for any inconvience this caused your stay.

10/10 Excellent

Sam

Stayed 1 night in Apr 2024
Response from karina on 27 Apr 2024
Thank you for your feedback and Thank you for staying with us.

4/10 Poor

Marian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pillow cases were stained, floor was so dirty my slippers were dirty, sheets had 2 light brown stains that looked like urine.
Stayed 1 night in Apr 2024
Response from karina on 5 Apr 2024
We are very sad to recieve reviews like this. Nothing was brought to the front desks attention. We do apologize for your inconvient stay.

8/10 Good

Al

Liked: Cleanliness, property conditions & facilities
Clean & good breakfast
Stayed 1 night in Apr 2024
Response from karina on 6 Apr 2024
Thank you for your feedback and Thank you for staying with us

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Rooms are nice and clean. Stayed here with my kids on our way to Texas and it’s definitely a nice place to stay
Stayed 1 night in Apr 2024
Response from karina on 3 Apr 2024
Thank you for your feedback and we hope to see you again.