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Reviews of Hotel Kutumba

4 out of 5
Hotel Kutumba
Bakhundole, Lalitpur, Central Development Region

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 28 reviews" "
Rating 8 - Good. 5 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb is the word that comes to mind for every aspect of this hotel. Especially the friendly staff and the wonderful food. Will definitely plan to stay here when we come to Nepal again. Thanks Kutumba family and thanks to Expedia!
Stayed 10 nights in Mar 2024

6/10 Okay

Matthew

Stayed 2 nights in Dec 2023

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
All the staff are friendly, helpful and efficient. It is a pleasure to stay and I hope to be back next year.
Stayed 2 nights in Dec 2023
Response from RABINA MALI on 12 Jan 2024
Thank you for choosing Hotel Kutumba!!!We are happy to hear that you enjoyed your stay with us. We are looking forward to your next visit.If you have any further inquiries, please do not hesitate to contact us.Once again thank you for choosing us.Thank You

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are very friendly, helpful and efficient. the rooms are clean and comfortable.
Stayed 3 nights in Nov 2023
Response from Suman Adhikari on 13 Nov 2023
Namaste and Greetings from Hotel Kutumba!! Thank you so much for your valuable comment. We thrive to make stay as much comfortable as possible. I hope to see you again in the future.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, they were very helpful.
Stayed 3 nights in Nov 2023
Response from RABINA MALI on 8 Nov 2023
Namaste and Greetings from Hotel Kutumba!! Thank you so much for your valuable comment. We thrive to make stay as much comfortable as possible. I hope to see you again in the future.

10/10 Excellent

James

Stayed 7 nights in Jun 2023
Response from Suman Adhikari on 7 Nov 2023
Thank you for choosing us as your hospitality partner, We will gladly serve you with our excellent hospitality services in the future.

10/10 Excellent

Aneri

Liked: Cleanliness, staff & service, property conditions & facilities
I booked it for my family. They loved the entire stay Staff was so nice to them. Great Customer service
Stayed 1 night in May 2023
Response from RABINA MALI on 26 May 2023
Thank you for taking time in writing about us. We would like to ask you come again so as we can serve you again in the future.

10/10 Excellent

Masatoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are all kind and efficient. Rooftop restaurant has quite a view. I enjoyed my stay very much.
Stayed 1 night in May 2023
Response from RABINA MALI on 26 May 2023
Thank you for taking time in writing about us. We would like to ask you come again so as we can serve you again in the future.

10/10 Excellent

BING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice part of the city, felt very safe and quiet plus the staff are super nice. highly recommend and I would stay again.
Response from Suman Adhikari on 26 May 2023
Thank you for taking time in writing about us. We would like to ask you come again so as we can serve you again in the future.

10/10 Excellent

Masatoshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all kind and facilities are well maintained.
Stayed 5 nights in Apr 2023
Response from Suman Adhikari on 30 Apr 2023
Namaste and Greetings from Hotel Kutumba!!We would like to thank you for taking the time to write a review about us. We would like to invite you to stay with us in the future again.Thank You!

10/10 Excellent

Masatoshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some taxi drivers do not know the location of this hotel so you need to make sure the road name (Maitri Marg Road, Kupondole, Lalitpur). Many nice restaurants are walking distance so it is very convenient. Rooms are a bit small, but staff are very nice.
Response from Suman Adhikari on 7 Nov 2023
Thank you for choosing us as your hospitality partner, We will gladly serve you with our excellent hospitality services in the future.

8/10 Good

Masatoshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service, excellent staff and good facilities. You will never be disappointed.
Stayed 4 nights in Jul 2022
Response from sushmita on 8 Jul 2022
Dear Mam, Namaste and greetings from the Hotel kutumba!! Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. So thanks for your kind words and we look forward to seeing you again. Regards, Hotel Kutumba

10/10 Excellent

Paru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quite! Had a pleasant stay.
Stayed 1 night in Mar 2022
Response from Rabina on 20 Mar 2022
Namaste and Greetings from Hotel Kutumba!! Thank you for taking time to write the review for us. We would like to have you in the property again in the future. Thank You

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel short walk to stupa, situated right next to a beautiful Tibetan Monastery.
Stayed 3 nights in Feb 2022
Response from Rabina on 20 Mar 2022
Namaste and Greetings from Hotel Kutumba!! Thank you so much for your valuable comment. We thrive to make stay as much comfortable as possible. Hope to see you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining staff very attentive as ate. Lovely rooftop bar and lounge. Helpful front desk staff. Not on main road so less noise but close enuf to reach main road to sightsee.
Stayed 2 nights in Feb 2020
Response from Hotel kutumba on 15 Mar 2020
Thank you for choosing to stay with us and i am glad to hear that your stay with us was a memorable. we look forward to welcoming you back to the hotel in the near future.

2/10 Terrible

Ranju, Kathmandu

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I would never want to go back to this hotel again staff and service was horrible charged us extra at the property after paying everything online. Not friendly at all
Stayed 1 night in Dec 2019
Response from Sushmita on 10 Jan 2020
Thank you for choosing our hotel, and for taking the time to write a review. We see that your reservation for the room from Expedia.com is prepaid by the agent. The additional payment was collected for the minibar consumption. We regret for the inconvenience caused to you. As our distinguished guest we did our utmost to ensure your requirements were met but few services like minibar comes with a cost and the charges of the services were clearly mentioned on the mini bar menu.

10/10 Excellent

Brigitte, Washington, DC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive, brand-new boutique hotel, on quiet street in very safe neighborhood. Close to nice cafes, restaurants, and shopping district. The area attracts quite a few expats who work in local NGO’s. Easy taxi ride to Pātan Durbar Square but you can also walk. Fifteen-minute taxi ride to Thamel and Kathmandu Durbar Square. Would stay here again over better-known and loud Thamel tourist neighborhood.
Stayed 1 night in Jul 2019
Response from Kutumba on 21 Aug 2019
Thank you for your lovely words .We look forward to welcoming you again in the future .

8/10 Good

fusae, shinagawa-ku

Liked: Cleanliness, staff & service
スタンダードの部屋で予約したが、窓が小さく部屋の交換をお願いしました。少しだけ高くなりましたが、男性の方スタッフが親身に提案してくれたので気持ちよく過ごすことができました
Stayed 3 nights in Mar 2024

8/10 Good

Je Hwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Suman Adhikari on 7 Nov 2023
Namaste and Greetings from Hotel Kutumba!! Thank you so much for your valuable comment. We thrive to make stay as much comfortable as possible. Hope to see you again in the future.

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from RABINA MALI on 6 Oct 2023
Thank you for choosing us as your hospitality partner, We will gladly serve you with our excellent hospitality services in the future.

10/10 Excellent

Osamu

Stayed 3 nights in Jun 2023
Response from Suman Adhikari on 7 Nov 2023
Thank you for choosing us as your hospitality partner, We will gladly serve you with our excellent hospitality services in the future.

10/10 Excellent

Wulf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Suman Adhikari on 7 Nov 2023
Thank you for choosing us as your hospitality partner, We will gladly serve you with our excellent hospitality services in the future.

10/10 Excellent

Eline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from Hotel Kututmba on 9 May 2022
Namaste and Greetings from Hotel Kutumba!! Thank you for taking time for rating us.

8/10 Good

Emi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Emi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jolie dernière nuit à Kathmandu
Réservation last-minute via internet. Accueil agréable, dans un établissement impeccable. La chambre était très bien, conforme à la description, de même que l'ensemble des prestations. Nous avons pris le petit déjeuner sur place, qui nous a été préparé avec gentillesse avant l'heure, compte tenu de notre vol. Lors du départ, ma fille et moi-même recevons une petite attention. Un bon souvenir, après deux semaines de déambulations sur les routes du pays.
Stayed 1 night in Oct 2019
Response from Suman Adhikari on 7 Nov 2023
Merci de nous avoir choisis comme partenaire d’accueil, nous serons heureux de vous servir avec nos excellents services d’accueil à l’avenir.

10/10 Excellent

SANGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿굿굿!
상당히 깔끔하고 친절한 분들이었다. 불편함은 전혀 없었다. 인터넷도 나쁘지 않은 편이었다. 픽업서비스도 괜찮고 말이 잘 통하는편. 학회참여로 인해 근처에 숙소를 잡긴했지만 좋은 선택이었던것 같다.
Stayed 3 nights in Sep 2019

10/10 Excellent

Linh phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with rooftop bar and city view, where you can see all Kathmandu and 03 mountains around them. Include with helpful staff, if have a chance i will comeback again in this hotel
Stayed 9 nights in Jul 2019
Response from Kutumba on 21 Aug 2019
Thank you for your lovely review. We look forward to welcoming you again in the future .