Search Hotels Near Lake Victoria Serena Golf Resort & Spa, Kampala

"Kindness "

"Wonderfully friendly and welcoming staff who made my stay enjoyable."

"Set near the top of Lubowa hill, Royal Victoria is quiet and very relaxing with a plant filled compound. The staff made me feel at home with daily chats on my needs (meals, etc). It's good value for money for a relaxing break."

"The property is average. Staffs were very good. "

"I had a nice stay at the hotel. Breakfast could be served at an earlier time however. They mention it starts from 7, but is only being served from 8 onwards. Overall, it's a nice hotel at a good location."

"Very bad acces road especially after rain. Away from main road and any big shop. Breakfast was always late and room next to kitchen is a nightmare. No night time so no good sleep for you (noises). Owners are friendly but they need to be more serious about guests. No hot water in shower. Heater broken? No bin bags. Doors and windows are not soundproof like stated on www. Good view on the city may compensate above issues. I would come back but this time only on top floor."

"luckily only one night"

"I was really disappointed that not once did anyone ask how my stay was. To add to that they only provided me with one towel the entire time I was there and never offered extra towels. The beddings were the same the entire time and when I asked for fresh ones, they said they don’t do that. The day I checked out, no one was there to check me out and it was very confusing who to lay the final bill to. Overall I was really disappointed with the customer service and lack of care for the guests. "

"On Expedia overpriced. Not a safe place, insects in Room. Not very clean. Avoid as Expedia id"

"Ein 3* Hotel das definitiv 4* verdient, Ich war jetzt 3 Mal in Uganda und habe in vielen 3 und 4 Sterne Hotels geschlafen, das La Vena ist vom Preis Leistung Verhältnis das Absolut Beste!"

"I booked this property 8 months ago. I chose it because it was one of the only ones that had a swimming pool in the area that I was going to look at. First thing about getting to this hotel is that you have to go down a very long bumpy dirty unsafe road. Everything is covered in this brown dust which is a combination of feces and soil. It's extremely uncomfortable to drive on. Once I arrived at the hotel I really wanted to like the place. One of the owners seemed friendly, and the staff also...