Search Hotels Near Lake Sagami, Sagamihara

"Poor reception staff"

"The staff was very helpful ensuring a pleasant experience for travelers."

"My stay at the Yokohama Bay Hotel Tokyu was absolutely exceptional from start to finish. The staff truly made the experience memorable, they were incredibly friendly, attentive, and consistently kind, always going out of their way to make sure everything was perfect. The location is another major highlight. The hotel is conveniently situated within walking distance of train stations, making it extremely easy to explore Yokohama and even take quick trips into Tokyo. Whether you’re traveling for leisure or convenience, you really can’t beat the accessibility. The overall atmosphere of the hotel is welcoming and comfortable, with a level of service that makes you feel genuinely cared for. I would highly recommend this hotel to anyone visiting the area and would absolutely stay here again without hesitation."

"Staff were extremely kind and professional"

"This hotel is not recommended for elderly and disabled guests with unusual high step (two feet) to the bathroom! The room shown on the advertisement online is not typical one that offerred on Hotels.com. Most of the staff are very helpful, a couple was difficult to deal with. A request to clean room at certain time did not work! The policy of late check out is too rigid and not accommodating guests whose flight leave late at night. A six hour paid per room for late check out would be better policy instead of the current late check out up to 2 pm only and charge per person (not per room?) per hour. The self coin laundromat and cloak room for temporary luggages storage are convenient. The personal cooling and heating system and air purifyer are not explained well at check in. The English leaflets should be left attached to each device in the room. The room is kept clean. Breakfast is sufficient and crowded with confusing, disorderly at time especially on the 25 Floor!"

"Great value! Good air conditioning& clean room"

"Overall condition is good, in room laundry is good but could take 3-4 hrs to finish"

"Very compact and basic hotel but with good metro and public bus access"

"Excellent staff and housekeeping throughout our stay. Amazing breakfast too. Shopping malls and train station was easy to get to due to its close proximity."