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"A cozy little apartment to stay in while in Rotorua. Loved that there was a spa out the back to keep toasty and warm while staying there. It was a bit too cool to use the pool on the day we were there but it looked like it would be very inviting should it have been warmer! Super close to lots of food outlets, petrol and the main highway in/out of Rotorua. Great facilities and lots of nice toiletries provided. Super friendly staff who were so helpful with their travel tips. So welcoming upon our arrival. Would stay there again most definitely, and wished we had longer in Rotorua. "

"Beautiful settings and kids activities"

"It was great! "

"We had a great stay, we had an issue with the room Air conditioning that couldn't be fixed straight away so the gave us a new room (which had a better view). It was clean and tidy, the staff were really helpful and pleasant they were Mel, Nasia (I've probably spelt that wrong) and the guy working with Mel that looked at the AC. Would highly recommend staying and would definitely stay there again!"

"Friendly staff everything handy. Very relaxing stay"

"Great location, quiet clean comfortable room, great staff."

"Very clean and tidy, awesome play areas for kids, pool and spa fantastic, highly recommend"

"We loved our stay at Hideaway as a family of 4. The rooms were newly renovated and had everything we needed, excellent playground complete with sandpit and trampoline for the kids, as well as the friendly Alpacas we could hand feed right in the backyard. The location was so convenient to Fairy Springs attractions, supermarket and central Rotorua. Thank you for accommodating our little sausage dog too :)"

"We had a wonderful stay and couldn’t be happier with our experience. From the moment we arrived, everything was seamless, comfortable, and thoughtfully arranged. The room was spotless, well-appointed, and incredibly relaxing, making it easy to feel at home straight away. What truly set this stay apart, however, was the exceptional service - especially from Star, the duty manager. Star went above and beyond to ensure everything was perfect, greeting us warmly, showing us around, and handling everything with professionalism, kindness, and genuine care. It’s rare to encounter someone who leads with such attentiveness and pride, and it made a huge difference to our stay. The entire team clearly reflects Star’s high standards, and it shows in every interaction. We felt genuinely welcomed and well looked after throughout our visit. We would absolutely stay here again and highly recommend this hotel to anyone looking for comfort, quality, and outstanding hospitality. A big thank you to Star and the whole team for making our stay memorable."