Search Hotels Near Lake Hokuryuko, Iiyama

"Great food and staff"

"Breakfast was wonderful, staff was accommodating and kind. "

"The staff was very friendly. However, the hotel has come into age . Wallpaper was falling off throughout the building, clean sleeping sheets were provided, but the interior was dirty"

"The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter. "

"A great experience. Staff was amazing and made sure our stay was perfect, from the room, meals, onsen and transport. We went with our kids and they said this was their favorite stay during our trip in Japan. Highly recommend."

"Beautiful resort in the mountains right next to the ski slopes"

"The accommodation was truly outstanding. The attention to detail in the design of the apartments and in house facilities were exceptional however the reception staff lacked basic training and knowledge which was disappointing. "

"My friend had accidentally lost her backpack on the train just before we had arrived to the hotel for check in. As soon as we arrived at the hotel we asked to borrow their phone to call the lost in found center at the train station. After we explained the situation the hotel staff asked us what train we were on and what the backpack looked like and offered to call the station for us to help locate the backpack. This was a huge relief to us because we were worried about the language barrier over the phone. Not only did the hotel staff locate the backpack for us but they also typed out detailed instructions for us in English of where to go to pick up the backpack and what hours that lost/found center would be open. It was so helpful and we were able to get the backpack back easily! Not only was the staff really kind and professional but the hotel itself was really nice. I enjoyed the traditional style room, wearing a yukata for the first time, and being able to take a hot bath in the onsen. This hotel was my favorite on my Japan trip and I want to go back again! "

"Clean room. Room size was good. Friendly staff. Free to borrow umbrellas. Free coffee in lobby. We did not eat breakfast there. Dinner was good. We went in November, hotel didn't seem very busy. The town seems quiet. Very close to train station. We went to the snow monkey park and Obuse. "